Staindrop Lodge Sheffield, Trademark Collection by Wyndham

Dangerously dirty. First room(37) was unusable had to request a move . Dirt everywhere at hazerdous levels . Bedside tables, sofa and bath the worst but whole room covered in dirt . Under bed months of dirt including multiple dirty tissues rotting orange and three pens . Reception said cleaner was busy day before. Considerably more than a days dirt. Bath so bad would be serious risk of illness or legionnaires if using . Had to move bed to identify whether the white stains all down bedside were also on mattress. Staff did move us to another room (12a) without fuss but did not take cleanliness levels seriously. New room better but still filthy . Bathroom dangerous mold levels , sofa covered in multiple stains, lamp with glass shade that wasn't secured and fell off and shattered when turning on switch , bidet that ran constantly with boiling hot water and tap was too loose to turn off, one towel for two people, tea tray not refilled from last person so no tea . They're just the top list of things! All in all the worst hotel I've stayed at. Staff seemed apathetic whilst we were there Every guest we passed in reception was there to complain or raise concerns (multiple of them). We are not overly fussy people and understand it is not possible to get things perfect every time . Worn tired decor, furniture and carpets etc we do not mind but this was beyond that and especially in current climate where cleaning is even more important.

Room booked true wowcher.Com. So sorry I didn't look at rewies, 99% rewies tells to avoid this place. Hotel Not welcoming. Carpet coverd in stains same as sofa. Dirty handles, light switches, kattle. Fire alarm 2am, cigarette smoke smell in hallway. All hotel smells of puke. Worst experience.

Hiya Visited today mothers day for afternoon tea gift ? Truthfully no attempt was made to make the experience special flowers table nice little extra ok i didnt expect alot for the price but one of those places dark dingy no a**osphere you just want to eat and get out? It appears the staff polite trying to make most of what they got but honestly a few nice touches makes such a difference The actual afternoon tea white bread no choice of brown shop bought pastries up the price chatge abit more a litle extra touches or forget it all together hope this is constructive critism ?

Nice place to stay, just sadly quite empty. Good food and drink, friendly and helpful staff, comfortable and clean room (though hot water in shower didn't work properly). Id recommend it and will stay there again. Thanks to all concerned. (side note, interesting history too)

Our afternoon tea was originally booked for Saturday 5th February 1pm. On arrival we went through to the hotel reception as there was no one to be seen in the restaurant. We explained to the receptionist that we were here for the afternoon tea to be told that the kitchen was being refurbished and that all reservations had been cancelled - no one contacted me about this as I wouldn't have travelled 25mins to get there. Reluctantly agreed to move it for today 12th February. Well the afternoon tea today was lovely just about right for the two of us, great service the young gentleman that served us was lovely very attentive and even asked us whether we wanted the hot drinks or our prosecco first. Overall good. Would have been even better if they could have given us an extra bottle of prosecco each for the mix up last week.

Very Disappointed , we stayed for 1 night last Monday 11/04/22 but Room was so cold without Heater which didn't work at all & also no Hot water too. I wouldn't recommend to anyone!

Embarrassing One star is too many, this hotel is a disgrace and the fact it’s marketed as a “Wyndham Trademark collection” is almost hilarious. The 3 rooms I booked were all the same so this clearly isn’t an isolated incident or an oversight. The rooms were filthy, carpets heavily soiled with what looked like blood stains and definitely hadn’t been hoovered in a while, covered in cigarette burns, cobwebs everywhere, damaged furniture, strong smell of vomit, mouldy showroom, damp stains all over the ceiling, broken toilet seat and to top it off the toilet had urine in it on arrival. Simply appalling! Staff when available weren’t approachable or at all welcoming, the check in experience was all a bit vague, to the point where we had to look for our own rooms. No one around at checkout so we simply left. To put it bluntly this place is a shambles and a health hazard, definitely living up to its STAINdrop name

Booked a room including breakfast. Was told in the morning that this is only continental (which was a croissant and juice so not much). Hot breakfast would be nearly £7. This being despite the cost of a room with and without breakfast being £7. I ordered the breakfast and explained to them I had already paid in my room cost. They agreed once they saw nowhere in the advert did it state it was not for the hot food. Bathroom smelled. Bedding was pretty poor. No mattress protectors. The only redeeming feature was its location for me and it was cheap. Wouldn't stay again.

1 towel between 2 of us, water from sink tap poor, light in bathroom kept going off