CGIG Nanshan Hotel

The staff was super awkward upon arrival. I tried to check in and this girl laughed in my face and said there was a 3000 yuan deposit for the room. I said fine and she stood there open-mouthed just staring at me with very bad breath. Two other hotel guests had to get involved in helping me check in. When I asked what the problem was, in Chinese, they told me they are afraid of foreigners....

Good hotel at changchun clean and quiet will come again certainly!

We got the deluxe room and it was big and clean and very nice. We had the breakfast buffet, there were Chinese dishes and not so much western food, but it was delicious. The kids play area was also super clean, my baby and daughter enjoyed it very much. The hot Spring was amazing and clean, overall it was a great experience, definitely will come back!

Had yet another fab experience at this great hotel! As always, this hotel offers a great escape from the city; with fab gardens, excellent food, and an endless array of activities to keep everyone happy. Beautifully appointed rooms with enormous beds and marbled bathrooms and lush toiletries. The staff here are so courteous and helpful-impeccable service. Throughout the entire facility you are greeted and guided around. A special mention goes to young Fairy for all her efforts; from check in through to check out. Our every wish was accommodated, even when I requested for a birthday cake (to surprise my friend) Fairy organised it and it was freshly prepared and delivered to the lounge, accompanied with fresh fruit! Wow! Thank you Fairy for all your hard work! This is my All time favourite now. Thank you all for looking after us so well!

We really enjoyed our trip as a family in a Deluxe room. Very convenient to use the hot springs, restaurant with delicious Chinese food, breakfast also great (not too many 'western' things though, but great Chinese food). The service both of restaurant staff and hotel staff was excellent - a big "thank you" to Mr Wang Chunsheng, who took great care of us!

入住體驗很好，預訂後就有專屬管家聯繫，聽到有小朋友，還給升級了親子房，隨時有任何需要，都會馬上解決，還送了小朋友禮物，孩子玩的超開心，從到達酒店就全程有服務人員陪同講解，房間隔音也很好，窗外景色也不錯，走的時候，門口的服務生雨天也是一直站的筆直，等着開車門，幫拿行李，很值得來體驗一下

房間是很大的，因為是帶着孩子出來，對房間的大小比較敏感，這個房間面積是絕對可以的！衞生收拾的很乾凈，帶孩子入住後就去温泉♨了，玩到晚上八點多才回房，房間裏多了一份水果，很貼心，孩子着急去玩水，扔的滿地的衣服都幫忙疊好了！中午和晚上都是在温泉裏面吃的，餐廳環境和衞生也很好，吃的菜品口味都不錯。晚上陪家人繞着酒店散步走了一圈，發現這個酒店是在一個風景區裏，後面就是一個很大的森林公園，下着小雨，就沒有走的太遠，想着第二天上午再去探險，可惜第二天又是中雨！衹好留到下次再來了！前台辦理入住的KIKI小姐姐服務特別周到，看到我們帶着孩子，特意給準備了小童拖鞋和小浴袍，還給了體貼入微的小禮物，特此感謝！👍以後還會再來！

酒店設施完好，房間環境温馨，迎接果盤、泡腳木盆和料包都準備的妥妥的，管家服務體貼周到、無微不至，出去泡温泉回來襪子還給洗出來晾上，太感動了！温泉環境一流，室內空間巨大，屋頂採光充足，各類植物茂盛滿園，宛如進入了熱帶森林，酒店周邊河流花草可以休閑漫步觀賞。長者泡温泉後擔心血壓升高，酒店專門給送來了血壓儀。餐廳餐食豐富，南北菜系做的都很可口。一次超常感受和體驗的住宿和温泉！

酒店服務周到，雖然衹是長春市級的温泉項目，讓我彷彿找到了上海迪士尼樂園酒店的感覺，工作人員給升級了房間，又主動送來了小童的牙具和拖鞋，進門還有迎接小禮品，讓孩子們很開心。