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Ulasan terverifikasi
Location7.9
Amenities7.9
Service7.9
Cleanliness8.0
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All reviews(109)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(1)
Elisia
Two Queen Room with Pool or Mountain View
Menginap di Apr 2024
Family
1 ulasan
8.5/10
Very Good
Diposting pada 27 Mei 2024
Overall a good place to stay, the rooms are a little outdated and we had issues with the tub not draining , we called housekeeping and no one ever answered. The tub eventually drained but happened again the next time we went to use it. The pool is awesome but the jacuzzi was a bit dirty.
Guest User
Two Queen Room with Pool or Mountain View
Menginap di Okt 2024
Family
1 ulasan
8.0/10
Very Good
Diposting pada 25 Nov 2024
Good service and a lot of parking spot recommended
Yu siang
King Room with Private Balcony or Patio
Menginap di Mar 2025
Couples
2 ulasan
8.0/10
Very Good
Diposting pada 21 Apr 2025
I was very satisfied with my stay at Grand Hi Lai Hotel. I could feel their thoughtfulness and professionalism from the moment I arrived. The reception staff was friendly and polite, and the check-in was fast and efficient, which made people feel relaxed immediately. The overall environment of the hotel is very well maintained. Both the lobby and guest rooms are clean and tidy, and the decoration is elegant yet modern.
The room is spacious, the bed is comfortable, the amenities are complete, and even the details such as sockets and lighting design are very thoughtful. The bathroom space is also quite spacious, with stable hot water and strong water pressure, making it very comfortable to use.
The breakfast has a rich variety, including Chinese and Western options, the ingredients are fresh, and the meal is replenished quickly, which makes you feel the hotel's insistence on quality. If you have time, I highly recommend the restaurant in the hotel. Both Chinese and Western food are of high quality.
Overall, whether it is the hardware facilities or the service details, Grand Hi Lai Hotel has demonstrated extremely high professional standards, and it is an impeccable accommodation experience. Whether it is business or vacation, it is highly recommended and I look forward to it.
hold head high
Teks AsliTerjemahkan dengan Google
Liwei Wayne Lee
King Room with Pool View and Private Patio/Fire Pit
Menginap di Des 2024
Travel with friends
7 ulasan
8.2/10
Very Good
Diposting pada 11 Jan 2025
Satisfied travel
Teks AsliTerjemahkan dengan Google
Guest User
King Room with Private Balcony or Patio
Menginap di Mar 2025
Business travelers
24 ulasan
9.5/10
Amazing
Diposting pada 26 Apr 2025
Good environment, close to the city center and convenient to scenic spots.
Teks AsliTerjemahkan dengan Google
Guest User
Two Queen Room with Private Balcony or Patio
Menginap di Mei 2024
Family
9 ulasan
2.0/10
Diposting pada 23 Jun 2024
It was the worst. The table in the room was covered in dust and there was no body wash. The staff was rude.
Teks AsliTerjemahkan dengan Google
Guest User
King Room with Private Balcony or Patio
Menginap di Okt 2024
Family
15 ulasan
10.0/10
Outstanding
Diposting pada 3 Des 2024
The whole environment is good and the room is quite big
Teks AsliTerjemahkan dengan Google
Guest User
Two Queen Room with Private Balcony or Patio
Menginap di Jan 2024
Family
34 ulasan
8.0/10
Very Good
Diposting pada 20 Apr 2024
Nice environment, hotel service is OK, breakfast is too monotonous
Teks AsliTerjemahkan dengan Google
gxc555
King Studio Suite with Golf or Mountain View
Menginap di Jan 2024
Family
53 ulasan
8.5/10
Very Good
Diposting pada 18 Feb 2024
Suitable for vacation, but the service is average
Teks AsliTerjemahkan dengan Google
Guest User
King Studio Suite with Golf or Mountain View
Menginap di Mar 2023
Couples
7 ulasan
10.0/10
Outstanding
Diposting pada 25 Apr 2023
You can check out late, although you have to pay, but my friend’s hotel in Coachella will leave at 11 o’clock, and you can’t pay. Very good