Holiday Inn Express & Suites Calgary South-Macleod Trail S

太差了！！可以説是我在加拿大目前住過，體驗感最差的一間酒店！快下午四點到的酒店就，拿了房卡一開，是間還沒清潔的房間，換了一間還是沒清潔的，又換一間，房卡打不開，來來回回跑上跑下了四五次才成功住進。結果廁所洗手盆堵塞去水很慢，水漬堆積很噁心。浴室花灑出水很強又不能調節，小朋友覺得疼。當初選這個泳池主要是為了那個有滑梯的泳池，結果有幾天還關了滑梯。我們圖方便所以在卡爾加里的這一週都是訂了這家酒店，太后悔了！！絕對黑名單！

Very good .

easy access to anywhere. Close to main highway. Clean and comfortable

Good experience

Love it

The hotel is currently under renovations. A fact that was omitted when booking and speaking with hotel prior to our arrival. The hot tub was broken and has been for some time also. The evening front desk person was abrupt, dismissive and rude. I asked simple questions like why did we have to provide my credit card again when the room was prepaid (they phone the day before to do this). It old him three time our phone was broken and instead of sending someone to fix it, he argued that there was a second phone in our room to use (which there wasn't). He said he would "phone up to verify". We needed the phone as the roomkeepers kept taking our towels even though they were hung up. We were in a family suite and they would leave us with two towels. We would go to the front desk in the evening to get towels and they would be gone again in the morning. It looked looked like many people had to self serve the towels. We also had to make the pop out bed ourselves which is OK, however one of the sheets in the package left for us was disgusting. We again had to go down to the lobby (still no phone) to get a new sheet. One of the elevators wasn't working most of the time. Water was turned off one day (no notice) presumably due to the construction. The construction noise wasn't terrible, however it was constant and would have been nice to have had notice this was happening. This and the broken hot tub would have automatically made us choose somewhere else. Live hanging wires

Floors were dirty with drywall dust from renovations, they didn’t ensure they shut the door to where they were keeping the renovation supplies showing a mess and possible hazard. The hot tub was not working.

Staff is informative nice and friendly. Location is nice. Easy access to shopping, food and entertainment within 10 min.

Other than the updating construction at the hotel it was a good stay. I like the upgrades they did to the rooms. Very modern and welcoming. I did notice the drains need to be looked at, they didn’t work properly in the hot tub. It was a good stay, no issues other than the maintenance concern.