Premier Inn hotel, meh dated old style premier inn, none smart TV and a floor that actually every square mm creaked and squeaked like something out of a bad horror movie. Room was like an inferno when we arrived, heating set to 25 Deg C, turned off and window open and two hours later still unbelievably hot in December! Table Table restaurant on site, totally unwelcoming, entrance a rotten wooden shack full of people smoking fags. Cannot believe how bad this was, apparent internet problems meant I had to spend 20 minutes at the bar trying to order meals, we weren't allowed to sit in the restaurant part, bar only allowed because apparently they had no staff, although at least 4 to 5 bar staff in evidence! Appears to be run by teenagers who don't want to work. Took two hours from arrival to finishing main course! Next morning, breakfast, more of the same, not allowed to sit in the restaurant, 20 minutes to get a fry up, they were turning punters away because they were "too busy" but less than 20% of tables occupied. After leaving the "hotel" we realised we had left something behind (two hours later), have now been trying to call them for two, yes two, DAYS. Phone never answered, no answer to emails, head office cannot contact them!!! No replies from Premier Inn head office to twitter/X, Facebook, Twitter DMs. Completely unbelievable. Need a visit from the "hotel inspector" or better still just close the place down!!
Terjemahkan