Hotel dengan Sarapan Pagi di Bristol

Front Desk Staff was Excellent - I raised a concern when a member of Miller & Carter Restaurant said the main restaurant was closing this was at 2045 and she tried and confined us to a table not of our choice we advised if that was the only table she could offer then we would not dine there - there was 3 of us. I informed the young lady at the front desk and she was understood and said she will speak as the restaurant was not closed.  I like the Grand Marriott it’s one of my Favourite Hotel the point above is not a negative review it’s to reiterate the Hotel Staff look after there Guests and are good listeners.

Everything was fine except the ac heating was not working even it is adjusted to 30 degrees it was cold as winter so had to put on my coat. The room was clean but there were hairs on the towel and inside the sink. Apart from these the reception staff was so friendly and helpful. Thank you!

Good place to stay, excellent room and services. Btw, parking is not free. It’s £20 per night extra and parking systems is not working well, we struggled on checkouts around 10-15 mins. However we love the facilities here, overall is great.

Overall, everything was very good. The staff were friendly and polite, the bed was comfortable, the air conditioning was sufficient, and the location was great. The only downsides were the lack of a refrigerator and the bathroom exhaust fan, which couldn’t be turned off and was a bit noisy.

Beautifully and exceptionally clean hotel lobby and room but room decor was very cold and bland. Comfy bed, lovely shower and great range of products to use. We had a very good breakfast included in our stay and lots of choice. Atmosphere was very flat and depressing - no chatter or conversation from staff which was a shame - probably the constant depressing ‘music’ which was being played. Location was about a 10-15 min walk into Bristol which was fine for us as we love walking. The hotel overlooks graffitied waste ground and the ring road runs right next to it so no lovely views sadly. Most staff looked glum, no conversation or friendliness just bored young staff behind the bar. One lady at reception made up for all of them with her super-bubbly personality. Quite a few were on their phones - hotel was very quiet for a bank holiday. NO parking on-site but there is use of another nearby. Food was okay-to-good - nothing outstanding and quite expensive but only to be expected in a city hotel. Overall, it was worth the discounted price we got it for - definitely would have looked elsewhere if it had been full price.

The hotel is very conveniently located in central Bristol, making it a great base for exploring the city. The room itself was quite spacious, featuring a comfortable bed and a good shower. However, one issue I encountered was the heating— it wasn’t working during my stay, and each room had been provided with a small electric heater instead. This wasn’t mentioned at any point prior to booking or even at check-in, which was disappointing. The heater provided was quite small for the size of the room, and if the weather had been any colder, it likely wouldn’t have been sufficient to keep the room warm. Service at the front desk was also a bit slow. I tried calling reception multiple times using the in-room phone over the course of a few hours, but no one ever answered. The hotel does offer amenity kits, which is a nice touch—especially as many hotels seem to have done away with them. However, the breakfast was a bit pricey for what was offered, which may not be the best value for money. Overall, the location and room size were great, but the heating issue, slow service, and expensive breakfast could use improvement.

We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad. The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.

The rooms were lovely ,nice and clean ,the beds were very hard but it was OK for 2 night.air con in rooms witch is really nice in this weather . The hotel is a really posh hotel ,the reception and bar is a very smart looking place ,the staff are lovely and polite.