Hotel dengan Sarapan Pagi di Birmingham

We arrived very early and were greeted by a lovely receptionist, she was able to give us immediate access to our room. A lovely modern room, with two double beds and all amenities. Although, we went out for dinner, we did have breakfast. The food was good with lots of options and we had lovely service from a Hungarian waitress, sadly I didn’t get her name. We had a late checkout, just in time to get our train home. The hotel is convenient for all downtown shopping and other amenities, a very short walk from The Mailbox, lots of restaurants and shops, also the Bullring and Grand Central station. I’d highly recommend this hotel.

A short walk away from the train station, the hotel was a little bit tricky to find it being tucked into the University Campus, but I was happy with the room as a whole. The pictures admittedly made the room appear bigger than it was, but for my stay, it was very sufficient. Comfy bed, good shower, pop-up desk for me to do work in the room.

Room was spacious. Views were amazing. Staff were very helpful as I had a massive bouquet of flowers. 1 lady at Reception helped loads unfortunately we didn't get her name. Thank you.

Great location. Adequate sound proofing. The breakfast is varied though a bit busy, but that’s expected. At peak breakfast time and check out only one elevator was working and it was a nightmare - especially if you had to go down with suitcases. The only negative is that the shower was super clogged.

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

An amazing stay as always the staff here always go above and beyond for you needed slightly larger room due to my partner on crutches and they even put us in a room we was in before! Such clean facilities me and my partner felt really comfortable safe and happy here will stay again! Comfy pillows, bed, lovely bathroom shower and bath, toiletries on wall are very nice smelling, we will be back on Thursday to stay! :)

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.