The Penny Farthing Hotel

Tired Not clean and really needs to be upgraded No sleep all night and the bath didn’t even have a working plug

Great location . Easy parking. Friendly check in. Room was lovely. Great shower. Good facilities. Needed ear plugs to sleep but am a light sleeper.

It’s tired, it’s very basic, clean and functional but not somewhere I would use again. It’s basically a motel, a room with a bed a shower and a kettle. TV is old and dated , decor is very worn. No bar, no breakfast just a room. It’s comparable to a Travelodge. At £75 it would be acceptable value but it’s hugely overpriced.

Nice location in a wonderful city. I enjoyed the 1 night i stayed!!. Very friendly staff.

Mould in the grout in the shower. Lighting in the room was very bad, almost in darkness despite all lights being on. Cleanliness was very good, bed comfyl

Convenient location to Main Street. Welcoming desk staff. But..Safe did not work, room very dark and poorly lit. Additional desk lamp had no switch, needed to turned off at the wall each time. Shower cycled rapidly from too hot to too cold - impossible to stand under spray for more the 5 secs. Cannot understand lack of included daily service - requires additional 5 pounds per day for trash to be emptied, coffee to be replenished. Located on noisy walk through from Main street to parking area.

Arrived late at night and was greeted by a lone receptionist who checked me in and handed key card and explained how to enter code to room. What she didn’t say was that there are no light in the area that you have to enter a code to get through to the rooms, after dropping off bags the hotel is right on the high street , so great for dining options, I went to the Giggling Squid Thai. After a good nights sleep in a comfy bed it was time for a nice hot shower before leaving at 6am. However the shower was cold, and after running the water for 5 mins,still stayed cold. Not what you want in October. My room had a bedside table still sticky from beer or contents of drinks and there was mould and shower trays falling apart Not the best hotel stay I have had

Basic clean, met requirements of a convenient stopover

AWFUL! How I wished I read the Tripadvisor before I booked! The room STANK! The bathroom in particular and it was unbearable to go inside with door shut, mixture of drains and damp, just disgusting. We had an awful night sleep because of the smell and couldn’t wait to leave in the morning. We mentioned it to the lady on checking out and her response…. ‘I’m shocked, it wasn’t like that when I personally checked it yesterday’ Not a sorry insight. She just kept repeating how shocked she was. Well after checking the reviews I’m shocked she didn’t know about the previous complaints. Im shocked that they allow people to spend a lot of money on a room that is disgusting and I’m shocked they are allowed a 3 star rating. I’m also shocked at the terrible customer service. I emailed the hotel and have heard nothing back. They clearly have a problem with the drains and the damp, just fix it and don’t let people spend their money until you do - do the right thing. Anyway I’m sure they won’t be shocked at this review! Such as shame as an apology would have gone a long way. All in all a grotty, shabby and dirty hotel with appalling customer service. Please please please do not stay here!