Ulasan Empark Grand Hotel Beijing

Tanggapan dari Properti: Dear Guest,We are absolutely delighted to receive your kind words! It was an honor to have you with us, and we're thrilled that our efforts in hospitality and attention to detail made your stay truly memorable.Thank you once again for your support and for choosing our hotel. We look forward to serving you again in the near future.

Tanggapan dari Properti: Dear Valued GuestsThank you for taking the time to share your candid feedback on your recent stay with us. We deeply apologize for the subpar experience at our check - in counter. This falls far short of the meticulous and informative service we pride ourselves on delivering to every guest.It is truly regrettable that you received merely a key card without any introduction to your room location, hotel amenities, or essential services. Your feedback has been immediately escalated to our front - desk management. We will implement in - depth training sessions to reinforce our staff's awareness of providing comprehensive pre - arrival briefings and personalized assistance, ensuring such an oversight never occurs again.While we're relieved to hear your stay was tolerable, we sincerely hope you will grant us another chance to showcase our true hospitality. Should you consider returning in the future, please reach out directly. Our team is committed to curating a seamless and memorable experience tailored to your needs.

Tanggapan dari Properti: Dear Valued Guests，We're truly grateful for your glowing review of your stay at Empark Ground Hotel. We're delighted that you and your daughter had an outstanding experience.Our hotel is dedicated to providing exceptional service across all departments. The Lobby, Concierge, and Room Service teams, who impressed you, adhere strictly to high - professional standards. They're well - trained to meet guests' diverse needs, whether it's recommending attractions and dining spots or offering efficient midnight room service, aiming to ensure your seamless and comfortable stay.Your feedback is a great motivation for our team. It validates our service quality and spurs us to improve. We look forward to welcoming you and your daughter back. We'll keep enhancing our high - standard services to create an even more remarkable experience for you.

Tanggapan dari Properti: Dear guests,We are very happy to receive your positive feedback! Thank you so much for choosing our hotel and taking the time to share your wonderful experience with us.We are glad you found the room clean, the facilities modern and the breakfast delicious. It has always been our goal to provide comfort and high-quality accommodation for every guest.Your praise for the kid and the little guan has been passed on to them. They are honored to receive your compliments, which will surely encourage them to continue their great work.We sincerely hope to welcome you back in the near future. If there's anything we can do to make your next stay even more enjoyable, please feel free to let us know.

Tanggapan dari Properti: Dear Guest, thank you for staying at Empark Grand Hotel Beijing! We are very happy to see your recognition of colleagues, we believe that no matter how much advertising, it is not as good as everyone's word of mouth, we cherish every 5-star praise, pay more attention to the personal feelings of each guest, "serve with affection, work hard" is the corporate philosophy that Empark Grand Hotel has been inheriting, we will always be by your side, pay attention to your feelings, we make up for it in time, leave the dissatisfaction to us to resolve and improve, we expect to leave you with a comfortable, beautiful experience and our sincerity, looking forward to your next visit, Have a great day!

Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate you bringing these issues to our attention, as it allows us to address them and continually improve the experience for all our guests.Please accept our sincere apologies for the inconvenience caused by the noise and temperature control problems you encountered during your stay. We strive to provide a peaceful and comfortable environment for all our guests, and it is regrettable that we fell short in this regard.We have thoroughly investigated the matter and identified the source of the noise as a malfunctioning compressor in the HVAC system. Our engineering team has already taken immediate action to rectify the issue and ensure the proper functioning of the equipment. We have also reviewed the temperature control settings in the rooms you occupied and will be making the necessary adjustments to ensure they are operating as intended.We understand the importance of a good night's sleep, and we are committed to doing everything in our power to address these concerns. Please be assured that we take all guest feedback very seriously and are dedicated to providing a superior level of service and accommodations.We hope you will give us another opportunity to host you and restore your faith in our hotel. If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know. We value your business and look forward to welcoming you back soon.Sincerely,

Tanggapan dari Properti: Dear Guest, thank you very much for your excellent review and the high praise for our concierge service! We are thrilled to know that our concierge team has been able to meet your needs and provide you with the information you requested in a timely and efficient manner. Our concierge team strives to offer personalized and attentive service to every guest, ensuring that your stay is as comfortable and enjoyable as possible. Your feedback is invaluable and serves as a great motivation for us to continue improving and exceeding your expectations. Thank you once again for your kind words and wish you all the best!

Tanggapan dari Properti: Dear Guest, thank you for staying at Empark Grand Hotel Beijing! We are very happy to see your recognition of colleagues, we believe that no matter how much advertising, it is not as good as everyone's word of mouth, we cherish every 5-star praise, pay more attention to the personal feelings of each guest, "serve with affection, work hard" is the corporate philosophy that Empark Grand Hotel has been inheriting, we will always be by your side, pay attention to your feelings, we make up for it in time, leave the dissatisfaction to us to resolve and improve, we expect to leave you with a comfortable, beautiful experience and our sincerity, looking forward to your next visit, Have a great day!

Tanggapan dari Properti: Thank you very much for your stay and appreciation! We are glad that we can bring you a wonderful time during your trip, and with your support and love, our hotel has achieved 96.6% NPS consumer satisfaction! We believe that there are friends like you, your praise is the driving force for us to continue to improve, but also our young service team is the happiest moment, we always believe that a good reputation must be recommended from the guest satisfaction, we will do a good job in every service link, live up to your high expectations for the hotel, looking forward to your visit again！

Tanggapan dari Properti: Thank you very much for your stay and appreciation! We are glad that we can bring you a wonderful time during your trip, and with your support and love, our hotel has achieved 96.6% NPS consumer satisfaction! We believe that there are friends like you, your praise is the driving force for us to continue to improve, but also our young service team is the happiest moment, we always believe that a good reputation must be recommended from the guest satisfaction, we will do a good job in every service link, live up to your high expectations for the hotel, looking forward to your visit again！

Tanggapan dari Properti: Dear guests, thank you very much for coming to Empark Grand Hotel Beijing, we are very sorry that the hotel prices may fluctuate due to market changes. Your comments prompt us to strive to provide value for money products and services. Meeting and exceeding guest expectations is the direction we pursue. If you have any specific comments and suggestions, please feel free to contact us, we will listen carefully and strive to improve. Thank you for your feedback, hope we have the opportunity to provide excellent service next time, I wish you a happy work and life!

Tanggapan dari Properti: Thank you for staying at Empark Grand Hotel Beijing, we are very happy to see your recognition of colleagues, we believe that there are friends like you, in order to make our pace full of confidence and hope, thank you for your encouragement, we always believe that a good reputation must be recommended from guest satisfaction, we will do a good job in every service link, live up to your high expectations for the hotel, I wish you all the best

Tanggapan dari Properti: Valued guest, thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our good service during your stay. We are constantly working to improve our facilities and services to provide a better experience for our guests, we appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Tanggapan dari Properti: Thank you for staying at Beijing Empark Grand Hotel and for your support to the hotel, this is what our servicer have been pursuing, your appreciation gives the hotel a great encouragement, we will continue to maintain enthusiasm, committed to making every guest feel at home, eagerly looking forward to your visit again, Have a nice day!