Sunrise Kempinski Hotel Beijing

Ulasan Sunrise Kempinski Hotel Beijing

Sunrise Kempinski Hotel Beijing

No. 11 Courtyard, Yanqihu South Road, Huairou District, Beijing, 101407, ChinaLihat Detail Hotel
Sunrise Kempinski Hotel Beijing
Sunrise Kempinski Hotel BeijingSunrise Kempinski Hotel BeijingSunrise Kempinski Hotel Beijing
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Luar Biasa
1809 ulasan
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.6
Layanan4.6
Kebersihan4.7
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(1809)
Ulasan positif(1777)
Ulasan dengan foto/video(749)
Sarapan lezat(214)
Pemandangan danau terpencil(161)
Cocok untuk anak(127)
Kolam renang sangat bagus(114)
Ada area bermain anak(47)
Teh sore luar biasa(23)
Kolam renang bersih(18)
Buruk(32)
Tamu
Kamar Deluxe dengan Tempat Tidur King dan Pemandangan Kota
Menginap di Sep 2024
Lainnya
24 ulasan
4.2/5
Luar Biasa
Diposting pada 26 Okt 2024
Hotel itu sendiri merupakan bangunan landmark, dan sangat fotogenik. Hotel ini menghadap Danau Yanqi, dan pemandangan danau serta pegunungannya sangat menawan. Di kamar hotel dengan pemandangan danau, ketika Anda membuka tirai, Anda akan melihat lukisan pemandangan, dan pemandangannya menyenangkan. Sarapan hotel adalah prasmanan, kaya dan mengesankan. Tamu hotel bisa menuju Pulau Yanqi di seberang danau, mereka hanya perlu memberitahu front desk nomor plat mobilnya agar gerbang Pulau Yanqi bisa melepaskannya. Pulau Yanqi memiliki pemandangan yang indah dan ketenangan, dan sangat layak untuk dikunjungi. Pelayanan hotelnya bagus. Pelayannya berinisiatif membantu kami mengambil barang bawaan dan mengantar kami ke kamar. Staf di meja depan menjawab semua pertanyaan dan sangat antusias. Pelayan mengantarkan air dengan cepat. Yang perlu diperbaiki pihak hotel adalah membuat ruangan lebih bersih. Beberapa tempat seperti penutup charger di atas meja sangat berdebu.
Teks AsliTerjemahkan dengan Google
6/12
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇北京日出東方凱賓斯基酒店,並利用您寶貴的時間分享您的入住體驗! 非常感謝您對酒店景色、早餐等方面的認可,您的滿意是我們工作的最大動力,我們會再接再厲,為每一位賓客提供優質的服務。同時酒店非常重視您的意見和建議,我們已經把您提出的關於房間清潔方面的意見,反饋給相關部門,並進行改進。我們期待您再次光臨北京日出東方凱賓斯基酒店,度過愉快的休閑時光! Joe Zhou 總經理
Tamu
Kamar Deluxe dengan Tempat Tidur King dan Pemandangan Kota
Menginap di Sep 2024
Pasangan
11 ulasan
4.5/5
Sangat Baik
Diposting pada 20 Okt 2024
Pengalaman liburan akhir pekan yang sangat memuaskan. Lingkungan: Suite telah ditingkatkan, dan pemandangan di lantai 17 juga jauh lebih luas. Saat Anda keluar di lantai tiga hotel, Anda bisa berjalan-jalan di tepi danau atau berkendara di sepanjang jalan raya. PS Dua hari terakhir ini agak dingin. Fasilitas: Cocok untuk self-driving, parkir🅿️nyaman. Apalagi jika Anda berkendara dengan mobil, Anda bisa pergi ke pulau tengah danau di sebelah Hotel Yanqi dengan tiket mobil Anda. Terdapat taman bermain anak kecil dan kolam renang di lantai basement. Layanan: Ally di meja depan sangat ramah, memperkenalkan area sekitar hotel dengan sangat perhatian, dan dengan sabar menjawab pertanyaan. Kebersihan: Standar bintang lima, sangat meyakinkan. Kekurangannya hanya bagian luar kacanya agak kotor, sayang sekali dengan jendela besar setinggi langit-langit dan pemandangan di luar jendela.
Teks AsliTerjemahkan dengan Google
6/10
Tanggapan dari Properti: Tamu yang terhormat, terima kasih telah mengunjungi Sunrise Kempinski Hotel Beijing dan berbagi pengalaman menginap Anda! Kepuasan tamu adalah tujuan abadi kami. Hotel ini menganut kepercayaan merek Kempinski dan menggunakan keramahtamahan profesional kami untuk memberikan pengalaman menyenangkan kepada setiap tamu. Kami berharap dapat segera bertemu Anda lagi di Sunrise Oriental Kempinski Hotel Beijing, dan menggunakan layanan tulus kami untuk memberikan Anda pengalaman yang tak terlupakan! Manajer Umum Joe Zhou
Tamu
Monki Monki Theme Prestige Lake-View Double Bed Room
Menginap di Jan 2025
Keluarga
11 ulasan
5.0/5
Fantastis
Diposting pada 9 Mar 2025
We loved our stay in the family suite, wonderful for little kids! Everything about the hotel is top notch, from welcome gift to kids toys, breakfast, dining, spa, pool, beautiful view, lovely staff, who really goes above and beyond to make us feel welcome and taken care of. What a great experience! Can whole heartedly recommend and will come back for sure.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Anne
Kamar Twin Bed Deluxe Pemandangan Kota
Menginap di Des 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 2 Jan 2025
Perfect and stunning place & especially all the wonderful people and staff working there made this stay really perfect!
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Pengguna Anonim
Kamar Deluxe dengan Tempat Tidur King dan Pemandangan Kota
Menginap di Sep 2024
Keluarga
2 ulasan
3.0/5
Diposting pada 4 Okt 2024
Impressive looking building from the outside but a really slow check in. They had 4-5 staff members yet everything took longer than I’d expect. The room was basic and, for the price, underwhelming. In addition, the walls are marked and scuffed. One part of the wall had food stains. The carpet is stained. When we went to go to bed we found the linen was dirty. There were stains on both the duvet and the bed sheet! We called down for reception and they said sorry then sent a maid to change the duvet. I felt like good customer service would include at least having someone from customer service/reception come to check on us and the room, or calling us to check, or making a note to ask at check out. No follow up. Apart from this the room is a good size and felt spacious with a desk, sofa and large double bed. The bathroom also had 2 sinks and ample space for your things. The cupboards were also large with lots of hangers etc. There is a full ironing board. I was disappointed for the price (over ¥2000 a night) that even their basic rooms don’t have a coffee machine (like Nespresso etc). This seems to be standard in most hotels at this price range these days. Just instant coffee. As part of the price, the hotel included “free mini bar” which was just 1 can of coke, sprite and Fanta. All full sugar, no zero/diet. Only one side of the bed has plug socks for charging. Otherwise, there is a socket under the desk. The slippers constantly stuck to the tiled floor area which meant squeaky/sticky sounds as you walk around. I’m not sure if it was just the slippers or the floor coating but it was pretty irritating. The breakfast was good with a range of choices including pancakes, waffles, different types of bread, omelette/egg station, noodles, porridge etc as well as fried vegetables, salad, fruit and sausages etc. Lots of coffee machines dotted around the canteen. Location good if you want to go to the lake area and surrounds. There isn’t much walkable so to really take advantage you need a car , either a Didi or your own. You can rent bikes but anyone serious brings their own and cycles round the area. There are local restaurants about 1-2k away which is walkable. We had some ok local food for a good price. Disappointed not to find a modern cafe anywhere nearby, including the hotel. The coffee in the hotel was only the push button kind, like at breakfast buffets. No real cafe. Overall, I wouldn’t recommend the hotel and wouldn’t go back.
Terjemahkan
Tanggapan dari Properti: Dear Guests, Thank you for choosing to stay at the Sunrise Kempinski Hotel Beijing and for taking the time to share your invaluable feedback with us. We sincerely regret that your recent experience did not meet your expectations, and we extend our heartfelt apologies for this. We highly value your experience and satisfaction. The hotel management team has received your feedback on the efficiency of check-in, the cleanliness of the room, and the outdated facilities in the room, and we will make the necessary improvements. We sincerely look forward to welcoming you back to the Sunrise Kempinski Hotel Beijing, We will provide you with a better service experience. The Hotel management team
Tamu
Kamar Twin Bed Deluxe Pemandangan Kota
Menginap di Des 2024
Keluarga
3 ulasan
2.2/5
Diposting pada 11 Jan 2025
We stayed in twin room and first they put us in really hot room it 28 degrees and we cannot breathe and my mother had her blood pressure going up because of the heat of the room. When we informed the situation they put us in a room which was fine. Then we had a dinner in their German restaurant brewery and there was a group who was so loud we cannot hear and our heart was racing and we could not eat our food and we had pack our food. I had terrible headaches afterwards. My mother who is elder woman and I could not sleep after fact of the loudness of the restaurant. The hotel is no way near the 5 star hotel and the breakfast quality was bad and the hotel service does not match and the money you pay is waste. Even when I told about the situation of the dinner we had was so bad they still charge you and say they are sorry and give you small gift. But the whole experience just Kills your expectations from the brand which I always so royal and I stayed many hotels of Kempiski in the past but this experience makes me never wants to stay at this hotel or any others. The kids club so bad too! Waste of my money and don’t expect anything.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing the Sunrise Kempinski Beijing and for taking your precious time to give us your feedback. We are terribly sorry that your stay has not been pleasant, and we sincerely apologize for it. We value your experience and sense of satisfaction. The hotel management team has received your comments about room temperature, the environment at the Brewery@Kempinski restaurant and the quality of breakfast. We will step up the monitoring of room temperatures to provide guests with a more comfortable stay. We also actively remind guests not to talk loudly in public places so as not to affect the dining experience of other guests. Moreover, we will optimize the variety and taste of breakfast and improve the quality of service at the same time. We sincerely hope you will forgive us and choose to revisit the Sunrise Kempinski Hotel Beijing. We will provide you with a higher quality leisure experience. Hotel management team
Hatem ghannam
Kamar Ukuran King dengan Pemandangan Danau Deluxe
Menginap di Des 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 10 Jan 2025
Thank you for great vacatiion Special thanks to mr brus Lee for helping me with special requests
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for choosing to stay at Sunrise Kempinski Hotel Beijing. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a nice stay with us. We look forward to welcoming you back for your next visit in the near future. Best regards. Joe Zhou, General Manager of Sunrise Kempinski Hotel Beijing.
Tamu
Suite Premier dengan Pemandangan Danau
Menginap di Mei 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Jun 2024
The hotel was beautiful. Fantastic location over looking the lake. Plenty to do in the day time for walking and the room was gorgeous. Worth it for a long weekend visit. I wished the restaurants didn't close for 3 hours in the afternoon but otherwise it was perfect. The swimming pool and spa are also very nice. It is tough to get any treatments (or boat rides) if you are pregnant though.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for choosing to stay at Sunrise Kempinski Hotel Beijing. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a nice stay with us. We look forward to welcoming you back for your next visit in the near future. Best regards. Joe Zhou, General Manager of Sunrise Kempinski Hotel Beijing.
Tamu
Kamar Deluxe Pemandangan Kota dengan Tempat Tidur King Size untuk Liburan
Menginap di Sep 2023
Keluarga
2 ulasan
4.2/5
Luar Biasa
Diposting pada 22 Okt 2023
The service was incredibly nice. The hotel location was perfect . And what a stunning view out of the hotel room . The breakfast was also very very good. Starting with eggs, waffles, Chinese food (very delicious),German meet loaf until Müsli, vegetable and fruits as a starter . We can also recommend the burger in the hotel restaurant. In the basement was a huge swimming pool and a very nice and clean kids play club . I think we will come back for a nice family weekend trip @Kempinski
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Tamu
Kamar Deluxe dengan Tempat Tidur King dan Pemandangan Kota
Menginap di Okt 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 25 Nov 2024
We had a great stay for a birthday weekend.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for choosing to stay at Sunrise Kempinski Hotel Beijing. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a nice stay with us. We look forward to welcoming you back for your next visit in the near future. Best regards. Joe Zhou, General Manager of Sunrise Kempinski Hotel Beijing.
Tamu
Kamar Deluxe dengan Tempat Tidur King dan Pemandangan Kota
Menginap di Mar 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 8 Apr 2024
Always returning to this hotel for a nice staycation. Good amenities and service. The food is however a bit overpriced.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for choosing to stay at Sunrise Kempinski Hotel Beijing. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a nice stay with us. We look forward to welcoming you back for your next visit in the near future. Best regards. Joe Zhou, General Manager of Sunrise Kempinski Hotel Beijing.
love1-1
Kamar Deluxe dengan Tempat Tidur King dan Pemandangan Kota
Menginap di Apr 2023
Bisnis
121 ulasan
4.7/5
Menakjubkan
Diposting pada 20 Jun 2023
Thanksgiving dinner with the family is a great way of making it a bit easier to make the most
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Tamu
Kamar Ukuran King dengan Pemandangan Danau Deluxe
Menginap di Sep 2022
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 9 Okt 2022
It is a fantastic location with glorious views across the lake towards the mountains. Everything is superb, the only negative is that the restaurants are expensive.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for visiting Beijing Sunrise Kempinski Hotel and sharing your stay experience. Thank you for recognizing the hotel landscape. We are very concerned about the guest's sense of experience. Your feedback on the cost performance of F&B has been received by the hotel management team and will be improved accordingly. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Hotel management team
Chanel Renee
Kamar Deluxe dengan Tempat Tidur King dan Pemandangan Kota
Menginap di Agt 2022
Bepergian dengan teman
13 ulasan
5.0/5
Fantastis
Diposting pada 25 Sep 2022
I stayed only one night for a birthday weekend with some friends, and the hotel is absolutely amazing. I was upgraded to a suite-like room and I loved the bathtub. The service is great, everyone is friendly and I had wonderful service from one of the employees named Osborn! I was happy that some of the workers spoke some English, but everyone is very polite. We enjoyed the Okterberfest event at the hotel, the ride on the boat was pleasant as well. We didn’t get to bike ride but had a fun time watching people riding and enjoy the nice weather.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager
Tamu
Monki Monki Theme Prestige Lake-View Double Bed Room
Menginap di Sep 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 28 Okt 2024
Very nice
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Sunrise Kempinski hotel Beijing and sharing your stay experience with us! I am glad to learn that you have had a pleasant stay at Sunrise Kempinski hotel Beijing. Sunrise Kempinski hotel Beijing is committed to providing our distinguished and meticulous service to every guest in the world. We sincerely look forward to your staying at Sunrise Kempinski hotel Beijing again and having a good time with us! Joe Zhou, general manager