Mercure Beijing Tongzhou Global Resort

Ulasan Mercure Beijing Tongzhou Global Resort

Mercure Beijing Tongzhou Global Resort

339 Yunjing East Road, Tongzhou District, Beijing, ChinaLihat Detail Hotel
Mercure Beijing Tongzhou Global Resort
Mercure Beijing Tongzhou Global ResortMercure Beijing Tongzhou Global ResortMercure Beijing Tongzhou Global Resort
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

9.7/10
Excellent
2165 ulasan
Ulasan terverifikasi
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2165)
Positive reviews(2152)
Reviews with photos/video(541)
Friendly front desk staff(431)
Offers pick-up/drop-offs(312)
Large rooms(219)
Delicious breakfast(208)
Would stay again(71)
Perfect for kids(56)
Easy to call taxis(21)
Has facilities for children(12)
Negative reviews(13)
ANGEL OFFICIALE
Honorable Double Bed Room
Menginap di Nov 2024
Couples
25 ulasan
10.0/10
Outstanding
Diposting pada 7 Jan 2025
Its 10mins away from universal, the hotel arranged a shuttle fo the resort , very convenient. Bed was comfortable and room was large and clean. Staff was very friendly and helpful. Would stay again! Highly recommend.
Tanggapan dari Properti: Thank you very much for your positive feedback and recommendation!We are delighted to hear that the hotel is conveniently located just 10 minutes away from Universal, and that we provided a shuttle service to the resort, making your stay even more comfortable. We strive to ensure that our guests have easy access to popular destinations and amenities.It's also great to know that you enjoyed the comfortable bed, large and clean room. We take pride in maintaining high standards of cleanliness and comfort for all our guests.Furthermore, we are thrilled that our staff were friendly and helpful during your stay. Our team works hard to provide exceptional service and make every guest feel welcomed and taken care of.We would love to have you stay with us again and highly appreciate your recommendation to others. Thank you once again for choosing our hotel and for sharing your wonderful experience. We look forward to serving you in the future!
Guest User
Superior 2-bed Room
Menginap di Nov 2024
Family
3 ulasan
9.0/10
Great
Diposting pada 28 Des 2024
5 km from Universal studio 1.5 km from nearest train station with free shuttle bus. Clean spacious room with modern bathroom with full amenities. Reasonable ABF with mostly Chinese mains. - Strong tobacco smell in the lobby
Tanggapan dari Properti: Thank you for your detailed evaluation of our hotel. We are glad to know that you are satisfied with our location, which is 1.5 km away from Universal Studios and 1.5 km away from the nearest train station, and we also provide free shuttle service. At the same time, the clean and spacious rooms, modern bathrooms and complete facilities also left a good impression on you. In terms of meals, we provide reasonably priced Chinese main dishes and try our best to meet your needs. Regarding the strong smell of tobacco in the lobby you mentioned, we are very sorry for the inconvenience. We have always been committed to providing guests with a comfortable environment. For this omission, we will immediately take measures to strengthen ventilation and anti-smoking publicity to ensure fresh air in the lobby. Thank you for your feedback and support, and look forward to serving you again. I wish you a happy life!
Guest User
Superior Queen Room
Menginap di Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 11 Apr 2025
My family and I recently had the pleasure of staying at this hotel and it exceeded my expectations in every way. The staffs (小李and 小王 were friendly, attentive, and help us in every way we needed. The family room was spacious and clean. Overall, my stay at this hotel was truly unforgettable. The combination of luxurious amenities, exceptional service, and prime location made it the perfect choice for my visit. I would definitely highly recommend this hotel to anyone seeking a comfortable, convenient, and memorable stay in the city.
Tanggapan dari Properti: Dear customer, we sincerely thank you for giving such a high evaluation to our hotel. Your satisfaction is the greatest affirmation and encouragement for our work 🙏. Xiao Li and Xiao Wang, as staff members of our hotel, have always adhered to the service philosophy of being enthusiastic and considerate, and are committed to providing guests with high-quality services. We are deeply gratified that they have received your recognition, which will also inspire us to continuously cultivate and enhance our employees' service standards.The design of the family room focuses on space utilization and hygiene and cleanliness, aiming to create a comfortable and cozy living environment for guests. Your recognition makes us even more convinced that our efforts are worthwhile. We feel extremely honored that this stay has left you with unforgettable memories. Luxurious amenities, exceptional service, and a prime location are the features of our hotel. We will continue to maintain and constantly optimize them to bring guests an even better accommodation experience.If you come to this city again or your friends have accommodation needs, we welcome you to choose our hotel once more. We will serve you wholeheartedly and look forward to meeting you again.
Roger Widjaja
Parent-child Room
Menginap di Feb 2025
Family
9 ulasan
10.0/10
Outstanding
Diposting pada 26 Mar 2025
The room is clean and spacious. Very near to Universal studio. Provide the shuttle from the hotel to Universal studio. They provide laundry room for free. The breakfast is good
Tanggapan dari Properti: Thank you very much for your positive review of our hotel!We are deeply honored to learn that you are very satisfied with the cleanliness, spaciousness of our rooms, and our location. You mentioned that the rooms are very close to Universal Studios, which is indeed a great advantage of our hotel, making it convenient for guests to easily visit this famous attraction.We are also delighted to know that you are pleased with our shuttle service. We have always been committed to providing guests with convenient transportation services, ensuring that you can easily travel between the hotel and Universal Studios.In addition, you mentioned our complimentary laundry service, which is a thoughtful service we provide for our guests. We understand that guests may need to wash their clothes during their travels, so we have specially set up a laundry room for your convenience.Lastly, you highly praised our breakfast. We have always strived to offer a wide variety of breakfast options to ensure that you can enjoy delicious and tasty meals to start your day.Thank you once again for your affirmation and support! We look forward to continuing to provide you with even better services and experiences in the future. If you have any other needs or suggestions, please feel free to contact us at any time. Wishing you a happy life!
Guest User
Honorable Duplex Suite
Menginap di Apr 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 3 Jun 2024
Extremely clean & good & friendly staff. Highly recommended to stay. 小王 & 吴 Sean are very professional.
Tanggapan dari Properti: Dear guests, hello! Thank you very much for your kind comments. We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will definitely bring you warmth for a lifetime. When you come to Mercure Beijing Universal Studios, we will warmly welcome you. We will work hard to make you have a warm and comfortable stay experience. The environment is beautiful, the rooms are comfortable, and the location is superior. If you are satisfied with your stay, I believe we will meet again. We sincerely wish you all the best and a happy life!
Eggplantlove
Honorable Duplex Suite
Menginap di Okt 2024
Couples
7 ulasan
10.0/10
Outstanding
Diposting pada 29 Nov 2024
It is right near Universal Studio. The hotel itself is clean and friendly. If you are looking for a stay near the theme park look here.
Tanggapan dari Properti: Thank you for your positive review!We're glad to hear that our hotel is conveniently located near Universal Studio and that you found the hotel itself to be clean and friendly. We strive to provide a comfortable and welcoming environment for all our guests.If you're looking for a stay near the theme park, we're definitely a great option. Our proximity to Universal Studio allows guests to easily access the park and enjoy all its attractions.Thank you for recommending us, and we look forward to welcoming you back soon! If you have any further questions or need assistance, please don't hesitate to contact us.
⭐Fire
Queen Room
Menginap di Jun 2024
Family
9 ulasan
10.0/10
Outstanding
Diposting pada 23 Agt 2024
It was a nice stay, very close to Universal Studios. The service was nice, it was clean. It is a little bit remote, but perfect to stay over before going to Universal Studios.
Tanggapan dari Properti: Thank you for your kind words and valuable feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel to be clean, with great service. Being located close to Universal Studios is indeed a major advantage for our guests, especially those planning a visit to the park.While we understand that our hotel may seem a bit remote to some, we're glad that you found it perfect for staying over before your visit to Universal Studios. We strive to provide a convenient and comfortable base for our guests, and your satisfaction is our top priority.Thank you again for choosing our hotel, and we look forward to welcoming you back in the future. If there's anything we can do to improve your experience, please don't hesitate to let us know. Have a wonderful day!
RV102
Family Room
Menginap di Mei 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 13 Jun 2024
Great hotel, excellent location for food and to visit universal beijing, rooms big, breakfast decent, cant complain. Beds were comfy, great showers. One thing that stands out the most is the service. Outstanding service from the staff, xiao wang was in my opinion the best. His attention to detail, his 24hrs service, alwys wanted to make sure we are all ok, if we are lacking of anything, i could private massage him and he would reply instantly, amazing, i have no words, Xiao wang thank u. U made my family and my trip to universal left like home. I would come back and stay here again. All the best Mercure. Keep it up. 5stars for xiao wang
Tanggapan dari Properti: You're very welcome! We deeply appreciate your praise and recognition of our hotel. We strive to provide every guest with the finest service and a comfortable accommodation environment. We are extremely honored and delighted to hear that you were so satisfied with Xiao Wang's service. His dedication, attention to detail, and round-the-clock availability have truly created a homely and convenient experience for our guests.We will definitely convey your praise to Xiao Wang and encourage him to maintain his excellent performance. At the same time, we will continue to strive to improve our overall service quality and customer satisfaction, ensuring that every guest feels like they are at home here.Thank you once again for choosing to stay with us and for your kind review. We sincerely hope to see you again soon! Wishing you a pleasant journey and a wonderful life!
Pianist
Superior Queen Room
Menginap di Nov 2024
Travel with friends
10 ulasan
10.0/10
Outstanding
Diposting pada 2 Des 2024
Cozy and warm, simple but nice breakfast
Tanggapan dari Properti: Thank you very much for your positive feedback on our hotel's breakfast! We are delighted to provide you with simple yet comforting breakfast options, allowing you to enjoy the warmth of a home-cooked meal before starting your busy day. We are very pleased to know that you found the breakfast both simple and delicious, which is exactly what we have been striving to achieve. We will continue to select high-quality ingredients and cook with care to bring you an even better breakfast experience. We look forward to your next visit, where you can once again feel our enthusiasm and dedication. If you have any suggestions or needs, please feel free to let us know. Wish you a happy life!
tuyagegee
Superior Queen Room
Menginap di Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Mar 2025
nice hotel thank you
Tanggapan dari Properti: 非常感謝您對我們酒店的肯定與讚賞!您的滿意是我們最大的動力,我們會繼續努力提升服務質量,為您提供更加舒適、愉快的住宿體驗。期待您下次光臨,再次感謝您的支持與信任!
Guest User
Superior Queen Room
Menginap di Sep 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 23 Okt 2024
服务:good 卫生:good 设施:good
Tanggapan dari Properti: 非常感謝您對我們酒店的服務、衞生和設施的肯定!您的滿意就是對我們最大的鼓勵和支持。我們會繼續努力,為每一位客人提供優質的服務、乾淨的衞生環境和完善的設施,確保您的住宿體驗舒適愉快。期待您下次光臨,再次為您提供完美的服務!祝您生活愉快!
Guest User
Queen Room
Menginap di Sep 2024
Family
2 ulasan
9.5/10
Amazing
Diposting pada 12 Okt 2024
Good location, clean
Tanggapan dari Properti: Thank you for your positive feedback! We're glad to know that our hotel's location is convenient and the rooms are clean. We strive to provide a comfortable and pleasant stay for all our guests. Looking forward to serving you again in the future!
ryanoh
Superior 2-bed Room
Menginap di Mar 2024
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 19 Apr 2024
Look very clean and tidy
Tanggapan dari Properti: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a good time on your trip. Your appreciation gives the hotel a great encouragement and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are eagerly looking forward to your visit again! Welcome back to experience it again. I wish you a happy life!
Guest User
Superior Queen Room
Menginap di Mar 2025
Family
9 ulasan
10.0/10
Outstanding
Diposting pada 23 Apr 2025
Mercure Hotel, the experience exceeded expectations! The service staff Xiao Chen was smiling, and the check-in procedure was quick and considerate. The room was modern and warm, the bed was soft and comfortable, the bathroom facilities were complete, and there was plenty of hot water, which made people feel relaxed. The hotel breakfast was rich and varied to meet the needs of different tastes. The surrounding environment was convenient, whether it was shopping or tasting local food. In addition, the hotel also provided free Wi-Fi and considerate room service, making the whole journey smoother and more enjoyable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 您好!非常感謝您對我們美居酒店的詳細評價與高度認可。您反饋的入住體驗超乎預期,這讓我們深感榮幸。服務人員小陳熱情周到的服務,體現了我們員工良好的職業素養和服務精神,我們會鼓勵全體員工向她學習。房間現代温馨的佈置、柔軟舒適的床鋪、設施齊全的浴室,是我們客房團隊每日用心維護與升級的成果,旨在為每一位客人提供高品質的住宿環境。早餐豐富多樣的選擇,滿足了不同客人的口味需求,這是我們餐飲團隊精心策劃的結果。周邊環境便利,購物和品嚐當地美食都很方便,這得益於酒店優越的地理位置。免費的Wi-Fi和貼心的客房服務,是我們為提升客人入住體驗所做出的努力。再次感謝您的支持與信任,期待您下次光臨,我們將竭誠為您服務,為您的旅程增添更多美好回憶。
Anonymous User
Superior Queen Room
Menginap di Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 20 Apr 2025
The overall stay at Global Mercure is great! Environment: The surrounding environment is also good and it is very convenient to eat Hygiene: Clean and tidy Facilities: The facilities and equipment are also complete. The overall stay experience is very good Service: Xiaolin's service is very good 👌 Very enthusiastic. It's right to go to Global 👍 I like it. Hehe 😁 There is also a bus to pick up at Global, and the breakfast is also delicious 😋
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的客人,非常感謝您對我們環球美居酒店的高度讚譽。酒店周邊環境優越,餐飲資源豐富,為客人提供了便利的用餐選擇。我們始終秉持嚴格的衞生標準,確保客房及公共區域乾淨整潔,為客人營造舒適、衞生的住宿環境。酒店的設施設備齊全,能夠滿足客人的日常需求。工作人員小林以熱情、專業的服務態度,為客人提供了優質的服務,他的表現體現了我們服務團隊的高素養。為方便客人前往環球影城,我們提供大巴車接送服務,讓客人的出行更加便捷。同時,豐富美味的早餐也為客人開啟了美好的一天。再次感謝您的支持與信任,我們將繼續努力,為客人創造更加優質的住宿體驗。