Holiday Inn & Suites Beaumont-Plaza (I-10 & Walden)

I had not been to the old Holidome since I was living in Beaumont as a youngster. It still looks good and beds were still comfy. Will stay again when I return home for happier times.

Worked great for us as we needed to stopover on the way to Houston, as got caught in a big storm and got too late to go all the way to Houston. Was conveniently right off of I-10. Staff were nice. Nice open atrium and spacious lobby. Solid hotel for overnight stopover on I-10.

Hotel room was clean. Staff very nice. Location good. Cons are older hotel, shabbily installed baseboards etc.

Don’t waste your money on this hotel, you can get better accommodations and kinder staff for much less. No one answers the 1-800 hospitality number ever. Door to exit Weight room doesn’t work you will be trapped if there isn’t someone on the outside with a room key to let you out. Hot tub only has 2 working Jets, and is absolutely filthy, tile around pool is dangerously slippery, and not stocked with enough towels. There are no names or phone numbers listed on signage where it states to call for any assistance or issues in the pool area. Fire alarm continuously went off back to back but room 409 doesn’t have functioning system so you won’t hear anything. Manager is horrible and the worst representative of this hotel chain.

I always stay at this location when I come to cisit family. I visited 2 - 3 times a year for 10 years and its always clean and the staff are always friendly.

We arrived at the hotel at 3pm which is their check in time. We had to sit in the lobby for nearly an hour before they had a clean room for us. There was no hair dryer. The drapes were shabby and missing one of the plastic rods needed to open/close them. We found it broken and laying in a corner behind the closed drapes. We each had a glass of their house cabernet in what appeared to be a small port glass for $10 each PLUS tax: $22 total. We have stayed at this place several times before when traveling cross country to the west coast and on the return but it has become a run down over-priced dump.

Book a king bed and was giving two twin beds because none was ready at check in The house keeper walk in on us without knocking and entered the room. The ice machine doesn’t work on the 4th floor

Well lit parking area - feel safe Clean rooms friendly service Great location

The team that supported our event was so helpful. Thank you for having LiL.