Hotel JAL City Haneda Tokyo

Hotel JAL City Haneda Tokyo Reviews

Hotel JAL City Haneda Tokyo

Hotel Jal City Haneda Tokyo, 4-11 Hanedaasahicho, Ota City, Ota Ward, Tokyo, 144-0042, JapanView Hotel Details
Hotel JAL City Haneda Tokyo
Hotel JAL City Haneda TokyoHotel JAL City Haneda TokyoHotel JAL City Haneda Tokyo
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Hotel JAL City Haneda Tokyo Guest Reviews

4.5/5
Great
515 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(515)
Positive reviews(497)
Reviews with photos/video(78)
Offers pick-up/drop-offs(144)
Close to airport(139)
Easy to get around(125)
Convenient for shopping(33)
Delicious breakfast(28)
Perfect for business trips(20)
Comfortable bed(6)
Friendly front desk staff(6)
Negative reviews(18)
Anonymous User
Prime Floor Moderate Double Room
Stayed in Mar 2025
Business travelers
69 review
5.0/5
Outstanding
Posted on Apr 13, 2025
Very good location near the airport , shuttle bus is also very okay.
Kwan Fai NG
Regular Floor Comfort Single Room
Stayed in Dec 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jan 2, 2025
Good breakfast, and good location. The free shuttle bus is provided by the hotel. 
Response from Property: Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception
Danny
Prime Floor Single Room
Stayed in Mar 2025
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 9, 2025
A good place to put up a night when you arrive past midnight. The hotel arranges airport transfer.
Julia S USA
Regular Floor Comfort Single Room
Stayed in Feb 2025
Solo travelers
2 review
4.5/5
Great
Posted on Mar 9, 2025
Overall, JAL City Haneda is a nice hotel to stay while visiting Tokyo. I like its proximity to the airport, shuttle pickup and including a decent breakfast no
Response from Property: Thank you very much for staying at Hotel JAL City Haneda Tokyo. We would also like to thank you for taking the time to write a review of our hotel. We are very happy to hear that your stay at our hotel met your expectations. We will continue to make efforts to improve our services to ensure your satisfaction in the future. We look forward to welcoming you again soon. Hotel JAL City Haneda Tokyo Front Desk
Chaklung
Prime Floor Comfort Single Room
Stayed in Feb 2025
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Excellent local - 5 minutes walking from the train station Great breakfast - everything tastes good which is included in the booking Clean bathroom and comfortable bed
Response from Property: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Again, thank you for staying with us and reviewing.
Guest User
Regular Floor Comfort Single Room
Stayed in Feb 2025
Solo travelers
13 review
4.0/5
Very Good
Posted on Apr 2, 2025
Shuttle bus is provided to airport. Very convinent to buy food and grocery as there are shops and restaurants nearby . Near to subway station too
Travel buddie
Prime Floor Comfort Double Room
Stayed in Dec 2024
Solo travelers
22 review
3.5/5
Posted on Feb 7, 2025
The hotel was nice and new but there was construction outside. I wish they didn’t put me right outside of it.
Response from Property: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.
siew fern yvonne
Regular Floor Deluxe Twin Room
Stayed in Jun 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Oct 8, 2024
The location location of the hotel is close to train station and just 10 min train ride from Haneda airport. It is a neat and clean hotel for a quick stay
Response from Property: Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception
Maree Mckernan
Regular Floor Superior Twin Room
Stayed in Feb 2025
Travel with friends
5 review
2.5/5
Posted on Mar 19, 2025
Very basic hotel No gym Or pool Some helpful staff but reception not so much
Response from Property: Thank you very much for staying at Hotel JAL City Haneda Tokyo.Thank you for your cooperation in posting your review.We will do our best to improve our services based on the valuable opinions we receive from our customers.We hope that you will use our hotel again when you come to Haneda.We look forward to your visit.
Guest User
Prime Floor Comfort Double Room
Stayed in Nov 2024
Family
12 review
4.5/5
Great
Posted on Jan 1, 2025
A good choice if you are heading to / arriving from Haneda airport, very close and shuttle bus is available.
Response from Property: Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception
Guest User
Prime Floor Single Room
Stayed in May 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Jul 2, 2024
Close to Haneda airport with free shuttle bus service from 4 am till midnight. Reasonable restaurants nearby. 3 minutes walk to train station. 7 minutes walk to supermarket. Very convenient for a short stay
Response from Property: Thank you very much for choosing Hotel JAL City Haneda Tokyo. We would also like to thank you for taking time out of your precious time to write this review. All of us at Hotel JAL City Haneda Tokyo are pleased to hear your words of praise. We will continue to strive to improve our services for your satisfaction. We look forward to having you stay at our hotel again. We look forward to welcoming you again. Hotel JAL City Haneda Tokyo Front Desk Staff
Guest User
Prime Floor Moderate Double Room
Stayed in Mar 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 21, 2025
Very good location for the airport user, convenient indeed
Hugh057
Advanced Floor Comfort Single Room
Stayed in Feb 2025
Solo travelers
7 review
4.7/5
Amazing
Posted on Mar 18, 2025
It is a very good hotel near Haneda. Great service and good food.
Response from Property: Thank you for staying at Hotel JAL City Haneda Tokyo.We appreciate you posting reviews to us.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.Again, thank you for staying with us and reviewing.
iyl001
Advanced Floor Moderate Double Room
Stayed in Apr 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on May 16, 2024
酒店非常好！@aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
6/18
Response from Property: Thank you for choosing Hotel Nikko Metropolis Tokyo Haneda. Thank you very much for your valuable time and review. In order to ensure your satisfaction, all our staff will work hard to provide better services in the future and become your first choice hotel. If you have another chance, please stay at our hotel again. We look forward to it from the bottom of our hearts. Thank you for your article. Hotel Nikko Tokyo Haneda City reception staff
Isu
Prime Floor Single Room
Stayed in Oct 2024
Solo travelers
59 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Transit hotel, very near to the Hanedaasahicho airport. Very convenient for early morning flight passenger
Response from Property: Thank you for staying at Hotel JAL City Haneda Tokyo.And we appreciate for giving us your precious feedback.All our staff are taking customers’ satisfaction and safety into the consideration any time.Hope you will visit and stay our hotel again.Thank you again for staying with us.Sincerely, Front reception