Hotel Dekat Pantai di Hollywood

The room was quite nice - sparkling clean! This is definitely the most important element for me, but this place didn't disappoint regarding cleanliness. One thing I found disappointing was that, while this is a solid place to have a family vacation, there isn't really a more quiet place to get some work done besides the desk in the guest room. The business center is right in the middle of the front lobby, which can sometimes get super loud. A quieter workspace area that is tucked away would be nice. One frustrating thing was the amount of gratuity tacked on to everything. We went to the Bar & Grill for some snacks and a beer one day, and despite only getting our order taken at the bar and one other person bringing out our food and drinks once, maybe twice, the resort has the audacity to add on an 18% service fee on top of the price automatically. I understand that inflation and cost of living are a problem, but it shouldn't give hotel chains like Hilton to pass on the responsibility of paying their employees to their customers. They should actually pay their people a fair wage. $40/day+tax for mandatory valet parking was also completely unnecessary. That being said, experience-wise, it's still a good place and seemed to be one of the lower-priced resorts in the area, but I hate how hotel chains tend to find ways to gouge just a little bit more money out of people around every corner.

The room was not clean and the room's floor was dirty. The Breakfast was very poor and the very little options were not refilled. As the options were very few, at least they should be refilled until the end of the Breakfast time. Before 10 am we could not find almost nothing. Another family that traveled with me, went to have their breakfast around 10 am and had just water , plain milk and few bagles. They asked the hotel staff if they would refill the items, and they said no. I felt bad because I was the one that invited them to stay with my family in this hotel. I am disappointed.

Hotel is beautiful, amenities are great and had so much fun. Service is top notch especially the bartenders at Playa Bar - Marcella was so nice

A favorite place to spend a night or two! THIS time, we spent 4 nights! Lots of wild life around the yards and lake. Quite pleasant and eco-friendly! Frank...our shuttle driver deserves cuddoes, for his kindness and helpful assistance! We appreciate Steve's thoughtfulness as well! Will be back there again soon!