Hotel dengan Sarapan Pagi di Hollywood

I booked two rooms for my daughter's birthday. The first disappointment was the massage at the spa. We arrived 10 minutes late because there was no one in the luggage room. We had to wait about 20 minutes until someone arrived. The masseuse told me my massage would only last 20 minutes because of the delay (I had paid for a 50-minute massage), but she only gave me 15 minutes. When we returned to our rooms, there was no one at reception to give us our hand luggage either. We called our room to ask them to bring our backpacks. We waited 30 minutes and no one came. We went back down to reception and, after another 15-minute wait (again with no one there), they finally brought our backpacks. We went to our room to shower, as we had a dinner reservation at an Italian restaurant. The shower drain was clogged, and it was disgusting to shower with the water running. (They have old bathtubs) Towels were beige (Once were white). We have a nice dinner at the Italian restaurant, then we were at casino for some time and went to our rooms to sleep, it was midnight. We were falling asleep when we heard a woman screaming louder and louder. We didn’t know what was going on… we waited and then the woman started to scream and said all kind of ****** words. We have a second show in the morning. So be ready to hear all kinds of things…

Hotel is a bit old & needed a renovation, if you don’t have a car with you, you just got stuck in the hotel with nearby one petrol kiosk to get your drinking water, a McDonald's & a Danny to feed your tummy. Shopping center that Aventura Mall needs to book a Uber, can be pricey at US$30 per way.

Hotel is beautiful, amenities are great and had so much fun. Service is top notch especially the bartenders at Playa Bar - Marcella was so nice

Уборку надо выпрашивать, сами не убирают. Из того что обещано - не было фена . Постоянно срабатывала пожарная система. И за парковку пришлось заплатить дополнительно . Завтрак только с 7.30 до 9.30, мы ни разу не попали на него . Я не знаю кто завтракает так рано

A favorite place to spend a night or two! THIS time, we spent 4 nights! Lots of wild life around the yards and lake. Quite pleasant and eco-friendly! Frank...our shuttle driver deserves cuddoes, for his kindness and helpful assistance! We appreciate Steve's thoughtfulness as well! Will be back there again soon!