🚫 Terrible Experience – Avoid This Place!
👎 Extremely rude customer service! They promised to send us the day pass for transportation and sightseeing, but in the end, they never did. 😤 This caused us to pay an additional 30 CHF for transportation. Luckily, we didn’t foolishly wait for the pass to arrive; otherwise, it would have been an even bigger waste of money and time. 💸
🚪 To make matters worse, the bathroom light was broken, forcing us to keep the door open and use a flashlight 🔦 just to freshen up. Absolutely unacceptable.
⚠️ If you enjoy unpleasant surprises and unnecessary expenses, feel free to give this place a try. Thankfully, Trip.com’s customer service came to the rescue 🙏, or it would have been an even bigger disaster.
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