Novotel Basel City

Ulasan Novotel Basel City

Novotel Basel City

Grosspeterstrasse 12, Basel, Canton of Basel-Stadt, 4052, SwitzerlandLihat Detail Hotel
Novotel Basel City
Novotel Basel CityNovotel Basel CityNovotel Basel City
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.3/5
Very Good
117 ulasan
Ulasan terverifikasi
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(117)
Positive reviews(32)
Reviews with photos/video(8)
Friendly staff(6)
Great location(6)
Awesome stay(5)
Awesome rooms(5)
Negative reviews(1)
Guest User
Executive Room
Menginap di Nov 2024
Family
2 ulasan
3.7/5
Diposting pada 5 Jan 2025
Great room and comfortable beds. Walking distance took us 12 minutes walk from Basel SBB train station. Nevertheless it is easily located the hotel. Novotel hotel has a good breakfast with variety choices.
Anonymous User
Family Room
Menginap di Nov 2024
Family
7 ulasan
4.7/5
Amazing
Diposting pada 24 Des 2024
We had a fantastic stay. The location was great with good transport links. Perfect base for the Christmas markets. Would definitely recommend.
Anonymous User
Family Room
Menginap di Mar 2024
Solo travelers
11 ulasan
4.2/5
Very Good
Diposting pada 3 Mei 2024
Found some hairs on the bed, location is good, not far away from the train station, and near the bus/tramway station.
KK.snaps111
Family Room
Menginap di Agt 2024
Family
11 ulasan
3.0/5
Diposting pada 4 Okt 2024
Bathroom is spacious and clean
Rachelsparkles
Next Twin Room
Menginap di Apr 2023
Travel with friends
2 ulasan
5.0/5
Outstanding
Diposting pada 9 Mei 2023
The whole journey was amazing. Switzerland is the cleanest country I’ve been to and this hotel fulfills my expectations. There weren’t toothpaste in the room so I left a note asking for it and the staff left a post it note with dental amenities in our bathroom after we left. Cutest thing I’ve experienced, would highly recommend this room too!
Janardan
Executive Room
Menginap di Jun 2023
Family
15 ulasan
5.0/5
Outstanding
Diposting pada 5 Jul 2023
It was great stay
JB Simeon
Family Room
Menginap di Sep 2022
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 9 Okt 2022
Novotel was a nice place to stay for our overnight in Basel. Easy check-in and check-out so we had no problems at reception. Our train left very early the next day so they kindly prepared our breakfast to take away which included 2 sandwiches and 2 bottles of water for each person. I can't say much about the facilities since we didn't get to explore but the hotel was a convenient location to get to Basel SBB. The reception staff also helped us book a taxi which we were thankful for as fewer trams went around the city so early in the morning. We were also given a Visitor Pass to travel around the city so the trams were free and we got a discount at the museum we went to. The only downside was there wasn't a convenience store nearby or maybe there was but we didn't get to see one immediately. Thanks, Novotel!
Tanggapan dari Properti: Dear guest,We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Billal Al KahloutRooms Division ManagerNovotel Basel City
Ressie Austria
Family Room
Menginap di Apr 2022
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 16 Jun 2022
The service was perfect and I enjoy my stay. The facilities is ok and I enjoy the food too.
Tanggapan dari Properti: Dear guest, Thank you very much for your stay and your time to share your experience with us. We much appreciated your kind comments and we are very grateful that you enjoyed your stay at Novotel Basel City. We hope to welcome you back again soon and wish you all the best in the meantime.Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City
Meng Tsen
Family Room
Menginap di Jun 2022
Travel with friends
19 ulasan
5.0/5
Outstanding
Diposting pada 12 Okt 2022
Very good location.
Tanggapan dari Properti: Dear guest, Thank you very much for your excellent rating and your stay with us. We are very glad that you enjoyed your stay and hope to welcome you back very soon. Best regards,Billal Al KahloutRooms Division ManagerNovotel Basel City
miracleml
Family Room
Menginap di Jan 2025
Family
5 ulasan
5.0/5
Outstanding
Diposting pada 22 Feb 2025
The room is large, suitable for families with older children. Not far from the airport, the parking lot is expensive, you can park on the opposite side of the road if you drive. There is a smaller coop about 200 meters away.
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rakanishu
Family Room
Menginap di Des 2024
Business travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 27 Jan 2025
The room is compact, close to the road, a bit noisy, and there are basically no disposable items, so you have to ask the front desk for them. The breakfast is business-like, just simple bread and some food and drinks, with few vegetables.
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Guest User
Family Room
Menginap di Feb 2025
Family
1 ulasan
3.2/5
Diposting pada 3 Mar 2025
At 9:00 pm they only had a plate of pasta available in room service.
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pui yu
Next Twin Room
Menginap di Apr 2024
Travel with friends
13 ulasan
5.0/5
Outstanding
Diposting pada 15 Mei 2024
The location is OK. There is a tram stop not far from the hotel. It takes a few minutes to reach Basel SBB and the old town. It only takes ten minutes to walk to Basel SBB. The bathroom is spacious and the staff is friendly
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Guest User
Family Room
Menginap di Jul 2024
Family
8 ulasan
5.0/5
Outstanding
Diposting pada 12 Sep 2024
Very good, the hotel staff is also very enthusiastic. You can print tickets and train tickets for free
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Guest User
Family Room
Menginap di Jul 2024
Family
6 ulasan
3.5/5
Diposting pada 29 Agt 2024
I double paid for tax and parking, but the hotel was so slow in processing that I barely managed to cancel. They don't take action quickly even if it's their fault.
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