This was by far the best experience we've ever had from staying in a Premier Inn (and we have stayed in many). Beautifully located right opposite Bangor Train Station, it's so easily accessible from Belfast. We flew into George Best Airport and it really couldn't have been easier to get to Bangor. From the airport, there is a FREE shuttle bus to Sydenham Train Station. This train takes a lovely coastal ride to Bangor. You can even buy tickets from the inspector on the train. The Premier Inn itself was clean, tidy and well organised. The Staff were incredible. Nothing was too much trouble and all you needed to do was ask if you wanted/needed anything. The food was great quality and very reasonably priced - it was certainly worth taking advantage of the evening meal deal to also get the next mornings breakfast included. The thing that stood out the most were the staff. They were helpful, attentive, chatty and super friendly. While we were there it was my Aunt's Birthday so we had a meal in the restaurant. When they found out it was her Birthday they made a real fuss - she even got a Birthday card and a little box of chocolates. Such a lovely touch which really makes it feel more personal. I was also quite overwhelmed when one of the managers recognised and rewarded my neurodivergent son's good manners and helpfulness. As a parent who often feels on edge in public places having to navigate the needs of my son - this was possibly the highlight of my stay. It immediately made me feel safe and comfortable and not like I was being judged. It was even commented that "You are doing a wonderful job as parents" ... this may seem like a small thing but for those who know - this is so important to hear sometimes. We will absolutely be staying here when we visit again. It is a comfortable, clean and friendly place to stay for whatever your visiting reasons.
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