Basic accommodation - can’t complain for the price I paid. Though they could have done better with their service. My first ever Bangkok birthday trip was almost ruined. I wanted to initially cancel the booking due to some itinerary changes - we will be staying in Pattaya instead) but I missed the free cancellation window by 2 hours. I tried to request for a special consideration for cancellation but the property was very firm in their refusal. Long story short, I had so choice but to let it be. We arrived at the hotel on my exact birthday and the reception refused to check us in because apparently our booking was cancelled. I showed them the confirmation and no other correspondence was given to me regarding the cancellation. We have already pre paid the booking and it was only after speaking with the manager that reception allowed us to check in - all this happening with the front desk girl sounding agitated and blaming me for wanting to have a free cancellation. Decided to just let it go because it was my birthday and I don’t want to ruin the experience.
Arrived there at 3pm and took shower- the water heater was not working, no toothpaste and toothbrush provision (which is alright). We went out and didn’t go back till 12mn. Slept through but the room was uncomfortable as the aircon was not running as it should be. It stops through the night. Room’s a bit dusty. The water heater was fixed when we came back on the 3rd night before we checked out but tripped again by the following morning.
Breakfast the next day was ok. The guy in the reception that day seems more friendlier than the initial one we encountered.
Overall, not a bad experience nonetheless- if you are looking for some place to spend the night and leave it is ok. Location is super accessible to public transport BTS and nearby bus station going to Pattaya.
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