Jackson
24 Februari 2025
This is one of my favorite hotel in Bangkok, the rooms is very clean, hotel interior is super nice and beautiful although it has been more than 3 years counted from my first stay heats ago. Hotel is still very nice, great location for tourist, just takes less than 5 minutes to Phromphong BTS,Male receptionist and porter is super friendly and helpful on my arrival date on 21 Feb but female receptionist working in the morning of 23 Feb, is unfriendly, not helpful at all. Never apologize to me when I confirmed there problem with room key which happened twice and she said nothing, I had to wait for more than 7 minutes to get back deposit handing over from her hand without any proper words. Working in hospitality industry is not the way she expressed her facial expressions and behavior at all.
I do love the hotel a lot but coming back for her performance is never my priority choice for sure
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