Hotel dengan balkon di Banff

The staffs were friendly. The environment was good. The downside is not restaurants, no pool and washer and dryer they are share with other hotel. But if you have children that not very convenient.

Wonderful hotel. Very clean, friendly and helpful staff. Parking garage was big but could use signage! The hot pools were refreshing. Lots of cozy areas to sit and relax- perfect for a couples retreat. Would have enjoyed a coffee and water station, and a spot to grab a muffin or fruit. Aside from that, zero complaints here! We’ll be back.

很乾凈，停車也方便，走到步行街也很近，滿意的

We had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff. The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals. The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes. What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort. I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!

Hotel Canoe and Suites provide excellent services, clean rooms with modern amenities, and lovely hot tubs and sauna. The hotel even goes the extra mile with free coffee and tea (coffee filters provided), and bus tickets to get to downtown Banff without fussing over parking space. The staff was professional and accommodated our needs quickly and with ease. More specifically, the hotel is designed to be wonderfully convenient while maintaining its vision. The rooms are large, and each has a porch looking into the beautiful mountains. They achieve this by structuring each level to have cascading porches. Moreover, each wing of the hotel is separated by parking, so it is extremely convenient to move luggage around. Yet, the hotel wings are all connected by a hallway on a single floor. This, plus the attention to detail when it comes to guests comfort, such as having towels and changing rooms next to the hot tubs, makes it a great hotel. Highly recommended!

櫃檯服務人員親切，感受很舒服。 早餐選擇較少，有簡單的健身房還不錯。 有冰箱 微波爐 浴缸很讚， 一樓交誼廳也有很多位置。 露天泡湯真的很推，而且很乾淨！！ 覺得cp值很高，還有免費車位！！ 自駕來班夫很方便，離小鎮有一點點距離， 步行大概要15分鐘。 不過整體來說還是很推薦的。

We absolutely loved the hotel; it’s worth every penny spent! This is an experience everyone should try at least once in their life. Delicious restaurants, wonderful staff. We will definitely return there again!

Kami melakukan staycation singkat di Banff dari Calgary dan secara keseluruhan sangat menikmati waktu kami. Kolam gua sangat populer, tetapi perlu diingat bahwa itu sebenarnya bukan ”kolam renang.” Lebih tepatnya seperti bak mandi air panas ber***a gua yang besar. Kolamnya dangkal, dan airnya cukup panas, jadi anak-anak tidak bisa berenang atau mencelupkan wajah mereka ke dalam air. Namun, tata letak guanya sangat keren, dan orang dewasa sangat menikmatinya untuk bersantai. Sauna keringnya juga bagus. Kami menginap di suite dengan dua tempat tidur ganda, ditambah ruang tamu dengan sofa bed, ruang makan, dan dapur kecil. Kami senang dengan tata letaknya. Suite itu bersih, tetapi memang sudah agak ketinggalan zaman. Satu kekurangannya adalah TV-nya. Saya tahu Anda tidak pergi ke Banff untuk duduk dan menonton TV, tetapi akan lebih baik jika mereka memperbarui TV-nya menjadi smart TV. Jika Anda bepergian dengan anak-anak, saya sarankan membawa Fire Stick atau Chromecast. Bahkan kabel HDMI untuk menghubungkan laptop pun bisa digunakan, tetapi pastikan Anda mengunduh film terlebih dahulu karena Wi-Fi di area kami cukup tidak stabil dan anak-anak sering kehilangan koneksi. Staf resepsionis sangat fantastis. Ramah, membantu, dan efisien. Mereka memudahkan parkir, menyediakan tiket bus, dan menjelaskan informasi lokal tanpa kami harus banyak bertanya. Kami akan menginap di sini lagi, dan lain kali kami pasti akan membawa sesuatu untuk TV agar kami bisa menonton film santai setelah seharian beraktivitas.

Another great trip to the resort!! Excellent and very friendly customer service!! the hot tub with a view of the mountains is amazing!!