Ulasan Hyatt Regency Baku

Hotel is clean and typical hyatt regency in upscale area. Not much around, can walk to supermarket and parks but sights will be a drive. Limited selection at 1F breakfast and club floor when dinner is served, but its good enough for business travellers. The gym is actually upscale private gym that hotel guests can use. You can tell from the cars parked. And has juice bar.

Very decent hotel, very great & helpful staff. They even have shuttle to iconic tourist areas which I thought was amazing.

Very nice staffs at reception, met different faces during my stay but all my needs are well taken care of. Great job front desk team! Room is spacious, location is a bit far from tourist attractions, but has supermarket within walking distance, also a shuttle bus can be booked to go to old town. Breakfast is not good as Intercontinental, very little choices so didn't eat there.

Otel Şehrin en güzel caddesinde.otel olanakları,temizligi ile guzeldi otel çalışanları guleryüzlu ve yardım konusunda bir numaralar diyebilirim.özellikle murat bey bize çok yardımcı oldu.tesekkurler Hyatt ailesi.

酒店工作人員熱情周到，房間乾淨整潔 雖然裝修有點老，但是不影響入住體驗。 提前到了酒店，付款了一點費用便給安排了提前入住，對於剛飛了近9個小時清晨到的旅客，簡直太棒了。 門口的接待人員會主動幫你拿行李，很加分

房間不錯，客房每天打掃的很乾凈，前台和禮賓服務超讚

Iyıydi hersey

房間安靜舒適，早餐品類有點少

Hotel staff is very helpful . We have stayed in Suite Room and got CLUB LOUNGE to relax all Day .. appreciate to Staff to take care of our FOOD and everything . We must visit again soon . But there is Small recommendation that keep one INDIAN CHEIF .. Thank you so much

When I was planning my trip to Baku as a first time visitor I was sceptical of finding the right hotel. I took a chance with Hyatt Regency Baku and I can say that was one of the highlights of our trip. The staff are the lifeline of the hotel. The executive club lounge is taken care by Dawood who is such a pleasant and hard working boy. He is constantly attending and catering to everyone's needs and indulges in conversations inspite of the language barrier. The breakfast is great and it caters to all tastebuds. Sawra and Ayraj are always around to help you with anything that you need. Saymur and Ilken are fabulous managers overlooking the entire running of operations. They are quick to help for anything that you may need. It was such a great experience staying here that we can't wait to be back.

Staff were friendly, professional and helpful, from the drivers to those working at reception and housekeeping, waitstaff and chefs. Room was clean and spacious with wonderful linens and fluffy pillows, and the bathroom was luxurious with separate tub and shower and bidet. Would highly recommend executive rooms with access to the "boardroom", where food and drinks are served every evening.

Our stay was absolutely wonderful, thanks to the outstanding service from Seymur, Ilkin, Irada, and the entire team. Their professionalism and genuine hospitality made our experience unforgettable. The hotel rooms were incredibly comfortable, and the newly renovated restaurant added a special touch to our visit. We highly recommend this hotel and can’t wait to return!

Great hotel. Location is near from city centre. Staff who went above and with Par service Farid Valimatov and Rafat at front desk made the arrival experience seamless and made sure I am well taken care off during the stay. Breakfast team was amazing special mention of Rasim I never had to ask anything after my first day he knew all my preferences next day and made me so welcoming. Also Samza the host always smiling and Chef Naila made awesome breakfast preparations which cannot be missed to appreciate. Rooms are well maintained and Housekeeping team did excellent job!!! Hope I see you all once again.

Compared to my last visit two years ago shortly after the end of the pandemic era, I am happy to see that Hyatt Regency Baku has now become much more vibrant than before with many locals as well as business and leisure travellers from all over the world choosing to stay. I could see this Hyatt property, under the management and supervision of Mr. Orkhan Alakbarov, never slacks off in striving for product update, operational refinement and service perfection in order to elevate guest experiences to the greatest extent possible. Orkhan is an insightful and experienced leader, capable of seeing around corners to meet with business challenges and achieve organisational excellence. He not just manages to cultivate a collaborative culture among the team, but also succeeds in assigning the right persons to the right roles through understanding the strengths and ambitions of each individual associate. One of the examples would be Seymur, who served as a member of the concierge team for over six years until Orkhan took over the GM position having identified his potential and promoted him to become the guest experience specialist. Shortly after checking in my room I had difficulty in getting access to the WiFi, the reliability of which was not as promising as what Hyatt hotels used to provide. I went to the front office to seek assistance. While the front office associates were a bit laid back, Seymur came to me at the reception area and actively assisted. He still remembered me as a returning guest since my last stay in September 2022. Seymur made numerous attempts to help resolve the issue by, say, liaising with the IT team, coming to my room to test the connection, bringing me a spare router as connection back-up etc., just for the sake of seamlessness of my stay. He is extremely passionate about taking care of all guests, not just me, as I could observe him offering proactive assistance to whoever approaches him for any issues pertaining to their stays with this property. Throughout my time with Hyatt Regency Baku, I could hardly come across an associate who managed to treat guests with heart and passion to the same extent as Seymur, as if they were his family members or friends. Seymur is not only helpful and friendly but also professional in managing guests’ experience. He actively followed through any issues that were brought to him, and put much efforts on ensuring them to be timely and effectively resolved. Hyatt has been well known for its exceptional hospitality, whenever and wherever, and Seymur clearly exhibits this quality and even surpasses the conventional standard of Hyatt. Seymur is a role model for many others and I highly appreciate him. I once spoke to Orkhan that I will spread the good news on all possible channels in recognition of the outstanding service of Seymur. He deserves my wholehearted compliments as per above.