This is a beautiful hotel directly on Lake Bacalar. They have canoes and paddle boards for use. There are a good number of beach chairs and areas to relax by the lake shore. The grounds are well maintained and pretty. The restaurant is very good. The bar makes good drinks. All of the staff was very friendly and helpful. The whole hotel was clean and they cleaned the rooms daily. There were only 2 negatives for us for the hotel. 1) The hotel is not easy for someone with mobility issues to get around in. The rooms we were in had steps to get into the bathroom. All of the walking surfaces are uneven. No handrails. For many, this may not be a problem,but my father-in-law did have some difficulty. 2) The TV in one of the rooms didn't work. The staff tried several times to fix it, so the staff tried, but my father-in-law was without his TV during our stay. But we did enjoy our stay. And, as long as you don't have mobility issues, we can recommend this hotel.
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