Hartwell House & Spa

nivr hotel

My Wife used to work here, many many years ago - 30 years actually. She was a Chamber Maid and always said, one day, if she could afford it, she would love to stay in The Kings Rooms - well if it's good enough for Louis XVIII, it's good enough for us!. It's was her 50th birthday, so we decided to do something more personal, and this was the choice - and it was the best decision I have ever made (Apart from marrying her, she's reading this as I type!) Joking aside, I had previously lived locally for more than 35 years, but never set foot in the place until this day. Upon arrival, we were greeted by a wonderful receptionist, who herself had been there for nearly 29 years, but started just after my wife had left. We were then taken to our room by our amazing porter. He loved his time there, you can really tell. I'm not going to go into further details than that, but what I can say is this, I've done myself no favours in trying to beat this experience from the moment we arrived to the moment we left!! What I can say is that the service from all members of staff was exceptional, the room itself, absolutely fit for a king and the dining experience itself, right up there with some of the best food, we've ever eaten - also mention to the waitress that served us that night, very engaging without being obtrusive, a difficult talent to have. I can't recommend the experience enough. If it were possible to give 6 stars, I would have.

I was fortunate to be invited to Hartwell House for a friends birthday , wow what a place nearly everything was perfect ,beautifull rooms,great food and great service, couldnt want for more, that is once your inside.....it did not start to well ,with felt like being shouted down a camera to be let in, then to be greeted by a receptionist who obviously took offence of having to show me where to go,so much so that when got to the bar area shouted at a colleague "here's another guest ,dont know who they are but its not my job to bring them here.. luckily everything else made up for this woman, take note if you don't like greeting the public don't work with them...Will definitely be back ,but next time I might just creep in

Beautiful setting, ornate and lavish reception rooms, friendly and helpful staff, excellent food, open fires downstairs for evening drinks, spacious bedroom (even though not the most expensive), all in all a great 2-night stay. Our second visit and a lovely stay.

This house, which is part of the Historic Hotels portfolio featuring Bodysgallen Hall, Hartwell House and Middlethorpe Hall, is a real treasure. There’s so much more to discover! This beautiful property has it all: a captivating history, an easy location about 40 miles northwest of London, 90 acres of gardens, remarkable architecture and art, an excellent restaurant and a wonderful spa. With such delicious afternoon tea, professional staff, a lush garden and stunning interiors, it’s truly impossible to leave Hartwell House. It's fabulous!

Lovely grounds for walking. Great public rooms. Dinner menu rather limited if you were staying more than a couple of days. Room was comfortable although bathroom could do with an update.

I booked a weekend away at Hartwell House to celebrate my partners 75th birthday. I had told the reception on the phone when I booked that it was my partners birthday on the Saturday. What a lovely hotel with amazing staff. It was like going back in time. Wonderful service and a real experience. We arrived early (12 noon ) check in is 3pm. Very warm welcome. On checking in we were told that we had been upgraded, which we were very happy about. We would have been happy just to walk around the magnificent grounds for a couple of hours whilst waiting for our room to be ready. However we were told our room would be ready in about 30 minutes, a very good start. We had a tour around the ground floor of the hotel by a helpful porter, who pointed out some really interesting points in this old building. Then we had a light lunch in one of the lovely lounges. In no time our porter came for us to take us to our room. Room 6. What a fabulous room and upgrade. It had a massive four poster bed and so much room to walk around. The only gripe I had with the room was the size of the bathroom and the shower is over the bath and not that powerful. At home I am used to a power shower. However my partner was delighted with the bath and as the weekend was about her, I didn't moan about such a trivial thing. The grounds are amazing, we went for a long walk and when we came back the fire in the lounge was most welcoming. We had afternoon tea there and then went up to get ready for dinner. We went into the dining room at 7.30pm and were quite surprised as there were only about 8 other people in room. However by 8.15pm the place had started getting busier. A lovely touch is the complimentary canapes served before our dinner. The food was delicious. Served with real panache. One thing that could be improved is the choice of vegetables served. it was not a great selection. We met a really nice couple inn the restaurant who had come down from Liverpool to celebrate both of their birthdays as well. After dinner we went into one of the lounges and had a drink with them and spent an hour chatting in front of a roaring fire. Breakfast the next morning was delightful with a good choice. After which we went for another walk to explore the amazing 90 acres of parkland. After lunch we went to the spa and chilled there until 5.30pm. That evening we went into dinner and it was nice and buzzy. Two of the waiters came up to my partner to wish her a happy birthday, a very nice touch. Again the food was excellent as was the service. If you feel you want to be spoilt with some old fashioned service I can highly recommend Hartwell House.

Having been to Hartwell House a few years ago for dinner I had high hopes for another excellent meal. However, this time it was nowhere near as good. The service was incredibly slow - we were there for about 3.5 hours and much of the time was spent waiting for our courses to arrive. It was a frustrating evening. The portions of food were tiny too and I came away feeling that I hadn't had a full meal. I actually had to make myself something to eat when I got home.

Fantastic evening including a tour of the house, drinks and dinner. Delicious food. Service was absolutely brilliant and all staff go out of their way to make you feel welcome. Well worth a visit. Fascinating history and story. Thank you to all.