Extended Stay America Suites - Austin - Northwest - Lakeline Mall

Experience was fair. Wish they had better vending machines. Cleanliness was poor.

服務人員挺好的，還有早餐可以吃。環境不是特別的新，但是住的挺舒服！如果來奧斯丁，這是一個不錯的選擇。

There was a big white stain on the bed sham. Hair in the shower. A sandal under the bed. Socks under the bathroom sink. Overall poor condition.

The carpet was old and stunk. I will never stay at another hotel from this franchise. They need to invest in a professional carpet cleaning service.

I liked the location right off 183. Hotel had a park area behind establishment . THE BED IN ROOM 213 COULD HAVE BEEN BETTER/ SOFTER BUT MANAGEABLE TO SLEEP IN. Room 213 was GREAT corner room with 2 windows. NEED TO FIX COFFEE MACHINE!!!

It was in a convenient location, served purpose to have a place to stay before our house was ready but it was very dirty, air vents in room was caked with dust, under beds was filthy. Someone before us left underwear under the bed that the cleaning staff didn’t pick up. Seemed under staffed at times . Front desk employees could be heard complaining.

Shower head was spurting out water from where the head was connected to the pipe. There was lots of plumbers' tape or white putty visible, but nobody tested the connection or they would have been sprayed in the face, as I was. I don't think there was a trashcan anywhere in the room.

Nice little hotel, everything is really old. Hotel could probably use a new remodel. The only thing that was frustrating is that I booked a room with a king sized bed in advance, and when we arrived they put us in a room with two double beds saying the kings were sold out. The a/c and heater works nice. They advertise breakfast but all it really is a brown bag with a little something in it. The price for the hotel wasn’t bad at all for the room I got. I’ve paid for more expensive hotels that were worst. Overall, we slept comfortably and felt safe. I wouldn’t mind staying again if we were in the area!

The Lakeline location of the Extended Stay America is much like any other - tidy and with all the basics you need for one night. A full kitchen with scaled down frig and cooktop plus a microwave, sink, and counter top space give you enough of a kitchen for full meal prep if you care to dine in during your stay. This is a very basic style accommodation - if you *require* the finest sheets, thickest towels, and most glamorous furnishings, this is not the choice for you. You get what you need for a comfortable stay. On the company website they list "breakfast" as included. It should probably say "continental breakfast" which is code for snack bars and pre-packaged muffins, plus coffee. You won't go hungry, but you also won't want this every day for a month. If you just need a decent place to sleep at low cost, this may be a good option for you. If you want to be pampered in luxury, just know this isn't the place for that.