Aston Inn Mataram

Ulasan Aston Inn Mataram

Aston Inn Mataram

Jl. Panca Usaha No.1, Cilinaya, Kec. Cakranegara, Kota Mataram, Nusa Tenggara Bar, Cilinaya, Lombok, West Nusa Tenggara, 83126, IndonesiaLihat Detail Hotel
Aston Inn Mataram
Aston Inn MataramAston Inn MataramAston Inn Mataram
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

8.7/10
Very Good
119 ulasan
Ulasan terverifikasi
Location8.9
Amenities8.7
Service8.7
Cleanliness8.6
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All reviews(119)
Positive reviews(114)
Reviews with photos/video(35)
Awesome stay(32)
Awesome rooms(18)
Delicious breakfast(15)
Clean and tidy(14)
Friendly staff(12)
Located downtown(11)
Convenient for shopping(9)
Easy to get around(6)
Negative reviews(5)
Sari amiati
Superior Room with Pool View
Menginap di Sep 2024
Business travelers
6 ulasan
4.0/10
Diposting pada 25 Okt 2024
Bathroom not clean, they cleaning but the hair still there, and towel very smelly  Location good and the room nice
Tanggapan dari Properti: Dear Mrs.Sari Amiati,A Warm Greetings from Aston Inn Mataram!Thank you for your honest feedback. We're pleased to hear you enjoyed the location and room, but we apologize for the issues with the bathroom cleanliness and towels. This isn’t the standard we strive for, and we’ll address these concerns to ensure a better experience in the future. We appreciate your input and hope to welcome you back for an improved stay.Best regards,Dayu FebryAssistant Front Office Manager
muhammad
Superior Room
Menginap di Nov 2024
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 9 Jan 2025
Sangat bagus damai sentosa
Tanggapan dari Properti: Dear Mr. Muhammad, Warmest greetings from Aston Inn Mataram! Thank you for your review! We are very happy to know that you felt comfortable and peaceful during your stay. We look forward to welcoming you back on your next visit for a more enjoyable experience. Warm regards, Dayu Febry Assistant Front Office Manager
Teddy Cahyadi
Superior Room with Pool View
Menginap di Des 2024
Family
5 ulasan
8.0/10
Very Good
Diposting pada 3 Jan 2025
Nice holiday
Tanggapan dari Properti: Dear Mr.Teddy Cahyadi,A Warm Greetings from Aston Inn Mataram!Thank you for your kind review! We’re delighted to hear you had a nice holiday and hope to welcome you back for another great stay in the future.Best regards,Dayu FebryAssistant Front Office Manager
Sari amiati
Superior Room
Menginap di Des 2024
Business travelers
6 ulasan
9.0/10
Great
Diposting pada 24 Jan 2025
NICE hotel, I like the bar, and gym,next time I will swim ,bcoz no time stay only 1 night, staf very kind,and room comfortable, and excellent breakfast 💙💙💙
Tanggapan dari Properti: Dear Mrs.Sari Amiati,A Warm Greetings from Aston Inn Mataram!Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the bar, gym, and found the room comfortable along with our excellent breakfast. It’s great to know our kind staff made your stay even better. We hope you get the chance to try out the pool on your next visit! Looking forward to welcoming you back soon for a longer stay.Best regards,Dayu FebryAssistant Front Office Manager
SnowyKitten
Superior Room
Menginap di Mar 2025
Solo travelers
35 ulasan
8.0/10
Very Good
Diposting pada 7 Apr 2025
One of hotel in Mataram that I really like, very convenient and awesome room
Tanggapan dari Properti: Dear Our Valued Guest,A Warm Greetings from Aston Inn Mataram!Thank you so much for your kind words! We're thrilled to be one of your favorite hotels in Mataram. It's great to hear that you found the room awesome and your stay convenient. We can’t wait to welcome you back soon!Best regards,Dayu FebryAssistant Front Office Manager
Mohd Ajrun Azhim Bin
Superior Room
Menginap di Des 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 2 Feb 2025
The staff were absolutely awesome, always friendly and helpful.The location is great! While the hotel doesn't provide bottled water in the room, they do offer free fresh and filtered water outside the rooms, which is a nice touch. The room was definitely value for money, and with convenience stores nearby, it's a very practical place to stay.
Tanggapan dari Properti: Dear Mr.Mohd Ajrun,A Warm Greetings from Aston Inn Mataram!Thank you for your kind words! We’re thrilled to hear that you had a great stay and that our friendly and helpful staff made a positive impression. It’s also great to know that you appreciated our location, value for money, and the fresh filtered water service. We truly appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Best regards,Dayu FebryAssistant Front Office Manager
Winner85
Superior Room
Menginap di Nov 2024
Solo travelers
15 ulasan
10.0/10
Outstanding
Diposting pada 20 Des 2024
Clean room with comfy bed! Decent breakfast spread! Many cafes and restaurants nearby plus Mataram mall! Friendly and hospitable staff!
Tanggapan dari Properti: Dear Sir/Madam, Thank you for taking a time to give good review for our hotel, we are glad to hear that you enjoy during stay in our hotel, we looking forward to welcoming you again in the future with your family. Best regards, Mrs. Nengah ( Reservation )
Rayes
Superior Room with Pool View
Menginap di Jul 2024
Couples
9 ulasan
9.0/10
Great
Diposting pada 18 Agt 2024
Great location, great staff, and worth every cent.
Tanggapan dari Properti: Dear Mr. Rayes, Thank you for taking a time to give good review for our hotel, we are glad to hear that you enjoy your time during stay in our hotel and we looking forward to welcoming you again in the future with your family. Best regards, Mrs. Nengah ( Reservation )
Cushla
Superior Room
Menginap di Agt 2024
Couples
9 ulasan
9.0/10
Great
Diposting pada 6 Sep 2024
A really comfortable and central option in Mataram and a generous selection of options for breakfast
Tanggapan dari Properti: Dear Sir/Madam, Thank you for taking a time to give best review for our hotel, we are glad to hear that you enjoy our breakfast menu during stay in our hotel and we looking forward to welcoming you again in the future with your family. Best regards, Mrs. Nengah ( Reservation )
Anonymous User
Superior Room
Menginap di Des 2023
Business travelers
29 ulasan
9.0/10
Great
Diposting pada 23 Jan 2024
Good hotel, room is spacious, not using water bottle anymore, but refill jug. Breakfast is good, strategic location
Tanggapan dari Properti: Dear Sir/Madam,Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel to be good, with spacious rooms, and appreciated our commitment to sustainability by providing refillable jugs instead of water bottles.It's fantastic to know that you enjoyed the breakfast and found our location strategic for your needs. Your feedback is truly valuable to us, and we are thrilled that our efforts to provide a comfortable and environmentally conscious stay have resonated with you.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything more we can do to make your stay even better.Best Regards,Mrs. Nengah ( Reservation )
Guest User
Superior Room
Menginap di Jun 2024
Solo travelers
6 ulasan
8.5/10
Very Good
Diposting pada 17 Jul 2024
Great comfortable rooms tho the room's windows could do with more soundproofing. Professional staff and excellent hotel.
Tanggapan dari Properti: Dear Sir/Madam,Thank you for your taking a time to give review for our hotel, we are glad to hear that you enjoyed our comfortable rooms and found our staff professional and we appreciate your suggestion regarding the soundproofing of the windows and will will follow up to improve this. We're glad you had an excellent stay with us and look forward to welcoming you back soon in the future. Best Regards, Mrs. Nengah ( Reservation )
HARTONO JOHAN
Superior Room
Menginap di Feb 2025
Family
19 ulasan
10.0/10
Outstanding
Diposting pada 2 Mar 2025
Bagus sesuai expetasi standard aston
Tanggapan dari Properti: Dear Mr. Hartono Johan, Warmest greetings from Aston Inn Mataram! Thank you for taking the time to share your experience. We are pleased to know that our services and facilities are up to Aston's standard expectations. We look forward to welcoming you back for a more enjoyable stay in the future! Warm regards, Dayu Febry Assistant Front Office Manager
LuvLeia
Superior Room
Menginap di Nov 2023
Couples
6 ulasan
9.5/10
Amazing
Diposting pada 5 Des 2023
Super value for money. Room clean with very comfortable bed. Location is great with a convenient shop right next door. Breakfast exceeded expectations for the price paid. Loved that they had water dispenser on every floor to refill water.
Tanggapan dari Properti: Dear Sir/Madam,Thank you so much for taking the time to share your positive experience during stay in our hotel. We're delighted to hear that you found our accommodation to be super value for money. Clean and comfortable rooms are a priority for us, and we're glad to know that you enjoyed a restful stay. Our convenient location and the nearby shop are indeed assets for our guests, and it's great to hear that this added to the overall appeal of your stay.We take pride in providing a breakfast experience that exceeds expectations, and your feedback on this aspect is truly appreciated. It's wonderful to know that our efforts to offer quality at an affordable price are resonating with our guests. Additionally, the water dispensers on every floor are part of our commitment to guest convenience and sustainability. We're thrilled that you found this feature to be a positive highlight of your stay. Thank you once again for choosing our accommodation as your destination, and we look forward to welcoming you back in the future, If there's anything specific you loved or any suggestions you have, please do not hesitated to contact us at anytime. Best regards, Mrs. Nengah ( Reservation )
Sinarti
Deluxe Room
Menginap di Okt 2023
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 21 Des 2023
Nice hotel…but the air conditioning was not good enough,not cool enough..other than that it was great.the service and the stuff were excellent.so friendly.😍😍😍
Tanggapan dari Properti: Dear Mrs. Sinarti,Thank you for your review for our hotel, we are glad to know that you were happy during stay in our hotel. We do apologies for the Air Conditioner, we have following up this case with our team. We look forward to welcoming you again in the next future. Best regards, ( Mrs. Nengah / Reservation ).
Sagesam
Superior Room
Menginap di Apr 2024
Solo travelers
9 ulasan
9.5/10
Amazing
Diposting pada 13 Mei 2024
Aston Inn is a household name in Mataram and its location is very convenient. The service of the staff is very good and their attitude is very good. The hotel often hosts various events, so it can be a bit noisy at times. The bed and bedding were very comfortable, allowing me to sleep very well. I usually wear earplugs, so even if there was noise, it was difficult to wake me up. However, some local residents would bring their children to the swimming pool without wearing any swimsuits.
Tanggapan dari Properti: Dear Sir/Madam,Thank you for taking a time to share your review about our hotel, we are happy to know that you enjoy during stay in our hotel and found our location convenient and appreciated the good service and positive attitude of our staff, and also pleased that you had a comfortable stay and slept well.We do apologize for any noise you experienced during events and appreciate your understanding. Regarding the swimming pool, we are committed to maintaining proper etiquette and will ensure stricter enforcement of our swimwear policy to provide a pleasant experience for all guests. We look forward to welcoming you again with your family in the next future. Best regards, Mrs. Nengah ( Reservation ).