Ulasan MONAlisa Guest House

The service from this hotel was especially terrible and I feel it’s worth noting. The boss didn’t communicate to the employees for more than an hour so even though I had a successful booking ID, I was not allowed to check in. When I did arrive and get checked in, the floor was very dirty with something like potting soil or coffee grounds that were very visible. There were hair from two different people on the bed (though to be fair that could have been from the cleaning people) as well as a bug. The bathroom didn’t have curtains on the window which would be OK except for there is a tower on the mosque next-door and the window wouldn’t fully close- which is a problem, not only for mosquitoes, but also for the noise from the mosque as prayer was being spoken. I was not provided with a towel until I asked for one and discussed the other problems with the room. The staff understood why I was upset and were apologetic. They did do their best to try to help me, but also failed to clean the floor before I arrived or give me towels. One final problem that I observed was that upon checkout, nobody was available to help me. I called and looked around for someone for 10 minutes but left my card on the desk because I was worried I would miss my boat. This hotel room was more expensive than many others in the area and I feel like it was not worth it, but the view from the window was OK and it’s very close to the port.

During my recent stay at the Monalisa Guest House, I was extremely disappointed with the cleanliness and amenities provided. The floors in the room were covered in dust, indicating a lack of proper cleaning and maintenance. Additionally, the absence of a table and mirror in the room made it inconvenient for me to carry out basic tasks and prepare myself. The overall lack of cleanliness and essential amenities significantly impacted my stay at the hotel. I hope that the management addresses these issues to improve the experience for future guests.

Is nice hotel, just close the bathroom door otherwise a ugly smell will enter the room! They have washing machine with dryer wich is great! but then you can also hang your clothes outside in the balcony, the staff are friendly. Main area is a bit depressing, they could make it look a bit more cozy so people can sit there and chat.

Good service and nice guest house. Nice ocean view from our room 6th floor.

The 2nd room is too small. Need to walk up a staircase in order to access to the guest house. Should top up RM30 to stay at a hotel

helpful staff and a great in the room (601). Location is good, right in the downtown, easy to go anywhere and be part of the local life. It is good to just walk around and enjoy the atmosphere.

nice service！clean and useful

Local standard

能勸退一個是一個！ 我們是臨時留在仙本那多住一晚，價格比較中等，也不是特別便宜，我們是住在二樓。 首先入住的時候，前台是本地人，懂一點點英語，然後就是進去空調遙控器就是壞的，然後就是一股難聞的油漆味（我們以為開着空調吹一會，能夠把味道吹散），然而並不是。 晚上睡覺的時候味道賊大，空調靜音賊吵，還有半夜4:00多的時候管道發出的聲音。 隔壁房間2:00多在吹頭髮，我感覺站在我的床邊吹頭髮，隔音差的要死。 一整晚都無法入睡，還好我們是早上5:00多就得離開去機場，要不然都沒辦法在這裏呆一天。 入住的時候不知道為什麼看評價也沒有提到説味道很大，但是我這個真的是真心的，差評！ 真的很生氣，第二天要趕飛機，完全沒辦法休息。

房間乾淨整潔 熱水很足 有中文管家 溝通方便 位置距離超市和海鮮市場都很近 很方便 買海鮮自己砍價砍不下來 可以讓小哥哥幫忙砍價 價格便宜實惠 不會被坑 前一天晚上沒買到海鮮 老闆還請我吃了魚 知道我不會做飯 還特意為我做的飯 真的很熱情 很感謝 出來玩還能感受到中國同胞的熱情 來仙本那玩推薦他家 還有可以報他家出海的團 海螺家 比提前在網上訂便宜很多 第一天到這就可以直接定第二天的 很方便 還有他家的第一海鮮加工餐廳 符合中國胃 做的很好吃 加工費15起也不貴 每人還送一杯芒果冰沙 選擇他家就有了一條龍式吃住行服務 根本不用操心別的 就盡情玩耍就好了 仙本那之行很愉快 遇到的都是友善的人 還有小黑 以後還會再去玩 美好的回憶

進房間的時候廁所地上都是積水，噁心，廁所開排風會抽臭氣。房間裏有衹紅棗一樣大的蟑螂🪳，小蟲子小蜘蛛啥的都司空見慣了。去的第三天停水了到第二天才恢復，正規酒店都有水箱，民宿停水就徹底沒水用，一晚上難受的要死。還有一些不那麼致命的缺點，比如沒電梯要爬五樓，比如洗澡水很小，比如隔音很差。本來以為馬來西亞在東南亞算髮達了，沒想到仙本那鎮差到難以想象，有條件的儘量住貴一點的酒店吧，出來玩的別為住的事糟心。 附圖三張跳島照片，仙本那的海還是挺美的。

仙本那鎮上有性價比的一家，驗收150的按金，退房時候會退還。位置挺好，去碼頭跳島也方便。平均200多一晚，真的比很多好，樓頂有洗衣機可以曬衣服，有廚房可以做飯。我們自己去海鮮市場砍價找店裡加工，可以幫預訂去鬥湖機場的包車。

位置方便 距離屈臣氏 海鮮市場 大超市 走路都是五分鐘內的事兒 出海距離碼頭也很方便 房間乾淨整潔的 三樓六樓都可以晾曬衣服 重點 旅館有一箇中文非常好的小哥哥 有什麼問題都可以很好的溝通諮詢 服務很周到 做事負責 非常nice😄😄👍🏻👍🏻👍🏻

首先很高興認識美那麗莎的管家小陳烙鐵和一個管家姐姐，其次我覺得我來到了仙本那很快樂，雖然第一天我沒有報上了跟海的團，但是管家姐姐給我推薦了其他的小眾的地方，那個山也很漂亮哦！且最最最感謝小陳哥，他給我約的司機師傅且我也在他那邊抱的跟海團，並且他很會拍照📷。我特別感謝他💓也帶我吃了很多當地的美食！我們一起坐在前台吹牛，感覺他很牛的樣子 中文 英語 馬來語都會。再次表示我很感謝他哈哈哈哈！酒店也很好，有什麼需求都可以給管家提，都可以給你當場解決！但是不要有無理的要求哈。 我發誓我不是託 我在仙本那完了四天 ，三天的飯都是小陳帶我去吃的，最遺憾的沒有吃海鮮，因為肚子不舒服也不是很想吃哈哈 感謝小陳給我拍皂片，大家如果有跟團需求也可以找小陳包給你安排明明白白的，也歡迎你們來中國旅遊哈哈哈哈 感謝酒店所有工作人員💓💓💓💓💓💓💓