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Ulasan Tamu tentang Anglo American Hotel Florence, Curio Collection by Hilton
8.1/10
Luar Biasa
44 ulasan
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Ulasan terverifikasi
Lokasi8.1
Fasilitas8.2
Layanan7.6
Kebersihan8.3
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Semua ulasan(44)
Ulasan positif(28)
Ulasan dengan foto/video(13)
Kamar sangat bagus(11)
Pengalaman menginap terbaik!(8)
Layanan memuaskan(6)
Dekorasi kamar sangat bagus(5)
Fasilitas sangat baik(5)
Lokasi nyaman & tenteram(5)
Sarapan lezat(4)
Buruk(5)
Hou Kuan
Classsic Queen Size Bed Room - Akses Disabilitas
Check-in Jun 2024
Pasangan
21 ulasan
10/10
Fantastis
Diposting pada 30 Jul 2024
The hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.
Terjemahkan
SF0922
Kamar ukuran king klasik - Akses difabel
Check-in Apr 2025
Bepergian dengan teman
4 ulasan
6.5/10
Diposting pada 10 Jun 2025
Breakfast was decent compared to other hotels in Florence
Terjemahkan
Tanggapan dari Properti: Dear FUNG/KA WO STEPHENThank you for your feedback! We’re glad to hear you found our breakfast to be a good option during your stay. We always aim to provide a variety of choices to suit every guest’s preferences, and we appreciate your input as we continue to improve.We hope to have the pleasure of welcoming you back on your next visit to Florence!Best regards,Front Desk Team
Mugen81
Kamar ukuran king klasik - Akses difabel
Check-in Okt 2024
Pasangan
15 ulasan
8.0/10
Luar Biasa
Diposting pada 29 Nov 2024
Very newly renovated hotel. Clean and beautiful renovated.
Only side note that there is no complementary drinking water bottle available.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for taking the time to review your stay with us, we really appreciate it. We are glad to hear you liked our hotel overall. We aim to constantly improve our services and offer, so thank you also for highlighting some improvement points, which we are going to take away and discuss with our teams. We hope to welcome you again in the near future at Anglo American Curio Collection by Hilton. Should you have any questions please do not hesitate to contact us. Sabrina - Front Desk Agent
tung tung sham
Classic King Room
Check-in Mar 2024
Pasangan
2 ulasan
9.5/10
Menakjubkan
Diposting pada 1 Mei 2024
During my recent trip to Florence, I had the pleasure of staying at the Anglo American Hotel. Overall, my experience at this hotel was delightful, and I would gladly recommend it to fellow travelers.
First and foremost, the location of the Anglo American Hotel is superb. Situated in the heart of Florence, it offers easy access to the city's major attractions, including the Duomo, Ponte Vecchio, and Uffizi Gallery. The hotel's central location made it convenient for me to explore the city on foot and truly immerse myself in its rich history and culture.
The hotel itself has a charming and elegant ambiance. The interior is tastefully decorated, combining classic elements with modern touches. The common areas, such as the lobby and lounge, are inviting and provide a comfortable space to relax after a day of sightseeing.
The staff at the Anglo American Hotel deserves special praise. From the moment I arrived, they were friendly, professional, and attentive. They were always ready to assist with any queries or requests I had, and their local knowledge and recommendations were invaluable in helping me navigate the city and discover hidden gems.
My room at the hotel was spacious and well-appointed. The bed was comfortable, and the room amenities, including a flat-screen TV and minibar, met my expectations. The cleanliness and tidiness of the room were maintained throughout my stay, thanks to the diligent housekeeping staff.
While the hotel does not have an on-site restaurant, it does offer a delicious breakfast buffet each morning. The breakfast spread was varied and catered to different tastes and dietary preferences. I particularly enjoyed the freshly baked pastries and the selection of local cheeses and cured meats.
One minor drawback was the absence of a fitness center or spa facilities within the hotel. However, the staff was helpful in providing information about nearby fitness centers and wellness options, ensuring that guests have access to these amenities if desired.
In summary, my stay at the Anglo American Hotel Florence was a delightful experience. The prime location, attentive staff, and comfortable accommodations contributed to a memorable visit to this beautiful city. While the absence of certain amenities was a minor drawback, it did not significantly impact my overall satisfaction with the hotel. I would recommend the Anglo American Hotel to travelers seeking a centrally located, well-appointed hotel with a charming ambiance in Florence.
Tanggapan dari Properti: Dear guest, may thanks for taking the time to review your stay with us. Thank you for your positive comments on our hotel décor and location. We are glad we left a positive impression during your time in Florence, and we hope to welcome you back in the future! Warm regards, Front Desk Team
Tamu
Classsic Queen Size Bed Room - Akses Disabilitas
Check-in Jan 2025
Keluarga
20 ulasan
10/10
Fantastis
Diposting pada 9 Mar 2025
피렌체에서 정말 만족한 호텔입니다! 방도 깨끗하고 침구에선 향이 솔솔 나고요. 침대도 정말 편안해 꿀잠잤습니다. 조식의 과일도 맛있었어요. 다만 욕실이 좀 좁긴 한데, 유럽은 대부분 그렇긴 하죠. 피렌체는 작은 도시라 저희는 호텔에서 도심까지 걸어다녔어요. 기차역에서도 도보 가능합니다!
Terjemahkan
Tanggapan dari Properti: Dear guest, many thanks for the amazing review and rating. We are glad you've appreciated our hotel during your stay in Florence. We hope to welcome you back in the future! Warm regards, Front Desk team
Tanggapan dari Properti: Dear guest, we are genuinely sorry to hear that your experience at our hotel did not meet your expectations. You are correct that some of our rooms face rooftops, and we apologize if you felt uncomfortable in your room because of this feature. Regarding your comment about the service, we are unsure what you mean by "typical American coldness," as our staff often receives positive praise for their warmth and attentiveness. In terms of our location, our hotel is an 11-minute walk (800 meters) from the train station and a 15-minute walk (1.2 kilometers) from Florence’s city center, according to Google Maps. The closest supermarket and pharmacy are a 5-minute walk away, and the nearest restaurant is just a 2-minute walk away. Therefore, it is unclear what you mean by the lack of supporting facilities in the area. Lastly, our staff is always happy to arrange a taxi for our guests, and taxis typically arrive within 2 minutes due to our proximity to the nearest taxi parking area. We hope to have the opportunity to welcome you back soon and provide you with a higher standard of service. Warm regards, Front Office Team
Tanggapan dari Properti: Dear guest, thank you for taking some time to review your recent stay at the Anglo American Hotel Florence. We are glad that you’ve enjoyed your time with us, and we hope to have the chance to welcome you back very soon. Kind regards, Front Desk Team
Tanggapan dari Properti: Dear guest, thank you for taking the time to review your stay with us, we really appreciate your feedback. We hope to welcome you back in the future! kind regards, front desk team
Tanggapan dari Properti: Dear guest, thank you for taking the time to review your stay at Anglo American Hotel Florence. We are glad you enjoyed our hotel. You are correct, one of our elevators is small, and that’s why at the check-in we always present the option of using the bigger elevator, and let us take care of the luggages. Many thanks for your review and your scoring, and we look forward to welcoming you again in the near future. Sabrina – Front Office Team
Tamu
Classsic Queen Size Bed Room - Akses Disabilitas
Check-in Jul 2024
Keluarga
8 ulasan
9.5/10
Menakjubkan
Diposting pada 23 Agt 2024
Хороший отель для отдыха с семьей. Тихо.
Новый красивый ресторан.
Персонал очень приветливый и готов все придти на помощь.
Путешествуем с собачкой и в номере было подготовлено лежанка и мисочки.
Очень здорово.
Рекомендую!
Terjemahkan
6/8
Francesco
Classic King Room
Check-in Jan 2025
Traveler bisnis
3 ulasan
10/10
Fantastis
Diposting pada 9 Feb 2025
Situato nella zona centrale di Firenze
Le camere erano maniacalmente pulite e profumate il bagno idem lo staff eccellente la colazione nella norma ( ma con la differenza di prodotti di qualità)
Perfetto!!!!!!!
Terjemahkan
Tanggapan dari Properti: Dear guest, many thanks for taking the time to review our hotel. We are glad that you appreciated our facilities and staff, and we hope to welcoming you back very soon. Warm regards, Front Office Team
Tanggapan dari Properti: Dear guest, thank you for taking the time to review your stay with us. We are glad you enjoyed your stay, and we hope to welcome you again in the near future at Anglo American Curio Collection by Hilton. Should you have any questions please do not hesitate to contact us. Sabrina - Front Desk Agent
Tanggapan dari Properti: Dear guest, many thanks for the amazing review and rating! It has been a pleasure to have you with us, and we hope to have the chance to welcome you back soon. Warm regards, Front Desk Team
Feng
Kamar ukuran king klasik - Akses difabel
Check-in Sep 2024
Lainnya
5 ulasan
9.0/10
Sangat Baik
Diposting pada 18 Okt 2024
Alles sehr gut!
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for taking the time to review your stay with us, we really appreciate it. We hope to welcome you again to our hotel in the near future. Should you have any questions please do not hesitate to contact us. Sabrina - Front Desk Agent