Where to begin? The positives: beautiful location and unobstructed views. Our suite was gorgeous. We chose this room to celebrate the Christmas Holiday. The attached ski shop was easy and they were very helpful. The negatives: the director of the hotel was rude and unhelpful. We signed up for half board but, the food was truly horrible. I’m vegetarian with an onion allergy and was served a bowl of beans one night and they placed dried onions on a salad that was served to me. They were aware of my allergy as they were told before our stay and during. As I explained the food situation to the Director, I was asked how long our stay would be and when told 10 days, I received an eye roll. No apology. Definitely, pass on the half board. 1950 had many food choices. When checking out, my husband spoke to the Director about the problems with the food. We stopped using the restaurant on day 4. We wanted to make sure we weren’t charged. The Director’s response was that she allowed us to bring food inside her hotel. Really? At over 1,000 per night, we need her permission to bring food inside the hotel?! Also, she replied that if we weren’t happy we could have left the hotel. We also reached out to corporate with complaints of the food, service and woes of the Director to no avail! Basically, they blamed us for complaining. What should have been a fun and relaxing Winter Break turned out to be very disappointing. If you choose to stay, pass on the restaurant and expect little from the Director and corporate response.
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