Waited 45mins for the (only) lady checking in. Finally shown to a room at the far end of floor 2, below ground level, no 225. Just above the deliveries area and facing the electric car park gate and entrance ramp. Requested a room on the top floor. Told no but given a room AT THE FAR END of floor 4, ground level, no 425 overlooking the above! Suite. Small kitchen area, hot plates, microwave. None of the following: cutlery, plates, cups, glasses, tea, coffee, water OR kettle. 5 requests for a kettle later... nowt. Sitting area: torn sticky carpet. Blanket avaliable so that went on the sofa. Bedding clean, bed not comy. Bathroom very sad, my wife was unable to work the taps/shower. Breakfast poor as, by now, expected.
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