This is definitely NOT a 5 star hotel. The hotel building itself is beautiful and historic, but the rooms feel very empty. The service is far from 5 star either, the staff are nice personally but they clearly don’t have training. There is a club at the hotel which completely does not match the “earthy, relaxing” vibe. I didn’t know about it and in my first night there was an event until 3 am, so I couldn’t sleep with super loud music. The rooms do not isolate sound at all so you can hear all the honks and music. I changed rooms the second night, the blinds were broken, AC had ***y issues and I ended up having another terrible sleep. The hotel is very expensive for Amritsar prices, NOT WORTH IT at all. They have a lot to work on before being able to charge such high prices, and if I knew better I would have chosen something else. Overall I would just say the vibes are not right, they should not be fully functional yet or charging these prices because they need to fix A LOT of things including staff training.
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