20 Gregory Terrace, Alice Springs, Northern Territory, 0870, AustraliaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Diplomat Hotel Alice Springs
7.3/10
117 ulasan
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Ulasan terverifikasi
Lokasi8.1
Fasilitas6.8
Layanan7.2
Kebersihan7.2
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Semua ulasan(117)
Ulasan positif(15)
Ulasan dengan foto/video(1)
Buruk(2)
Tamu
Kamar Double
Check-in Jun 2025
Keluarga
1 ulasan
7.0/10
Diposting pada 15 Jul 2025
When checking in the person on reception was very blunt and treated us as an inconvenience
The room was fine.
Terjemahkan
Tamu
Kamar Single
Check-in Mei 2025
Traveler solo
2 ulasan
8.0/10
Luar Biasa
Diposting pada 7 Jun 2025
Good location. Room and building a bit tired and a bit noisy at night. Shower was leaking very badly.
Terjemahkan
Robert
Kamar Double
Check-in Jun 2025
Keluarga
6 ulasan
7.5/10
Diposting pada 30 Jul 2025
Hard to perfet lock the door. Bathroom old and used equipement, poor cleanes.
Terjemahkan
Tamu
Standard Queen
Check-in Mar 2025
Traveler solo
1 ulasan
8.5/10
Luar Biasa
Diposting pada 7 Apr 2025
Room is clean and the location is perfect as it’s right at the CBD. However, the security screen door has no lock ( I was on upper floor) which means it’s useless.
Terjemahkan
Tanggapan dari Properti: Hi Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our central location and found the room clean. However, we sincerely apologize for the concern you raised regarding the security screen door. The safety and comfort of our guests are a top priority, and we take your feedback seriously. Rest assured, we will address this issue to ensure that our security measures are up to standard.We truly appreciate your input and hope to welcome you back for an improved experience.Best regards,ReceptionDiplomat Hotel
Tamu
Standard Queen
Check-in Okt 2024
Traveler bisnis
1 ulasan
5.5/10
Diposting pada 25 Nov 2024
The room was dirty, there were stains and what looked like a cigarette burn on the carpet, the curtains were mismatched and dragging on the floor, bathroom had cobwebs in the corners, shower head clogged and clearly had been for a long time.
Staff smoking outside my room while tidying up.
Centrally located in Alice Springs which was helpful.
Restaurant and cafe were nice.
Unfortunately this was a generally unpleasant stay and I would be reluctant to stay again.
Terjemahkan
Tanggapan dari Properti: Hi,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It is concerning to hear about the cleanliness of your room and the maintenance issues you mentioned. This does not meet the standards we strive to provide for our guests. We have shared your comments with our housekeeping and maintenance teams to ensure that these matters are addressed immediately.We also apologize for the staff's behavior outside your room, as this is not reflective of the level of service we expect from our team. We appreciate you mentioning the positives, such as our central location and the restaurant and café, and we’re glad those aspects contributed to your stay.We truly hope to have the opportunity to provide a much better experience should you choose to stay with us again in the future.Best regards,ReceptionDiplomat Hotel
Richard
Kamar Single
Check-in Jan 2024
Traveler solo
43 ulasan
10/10
Fantastis
Diposting pada 8 Feb 2024
Convenient and good place for a few days in Alice springs ! Recommended
Terjemahkan
Tanggapan dari Properti: Hi Richard,Thank you for your fantastic 5/5 review! We’re thrilled to hear that you had a convenient and enjoyable stay in Alice Springs. We truly appreciate your recommendation and are glad our location and amenities met your needs. We hope to welcome you back for another great stay in the future!Best regards,ReceptionDiplomat Hotel
Kwok Leung
Kamar Single
Check-in Apr 2025
Traveler solo
5 ulasan
10/10
Fantastis
Diposting pada 26 Jun 2025
Everything is great!
Terjemahkan
FRED
Kamar Twin Standar dengan Tempat Tidur Ukuran Queen
Check-in Okt 2024
Traveler bisnis
33 ulasan
9.0/10
Sangat Baik
Diposting pada 16 Nov 2024
good location near shops
Terjemahkan
Tanggapan dari Properti: Hi Fred,Thank you for your great 4.5/5 review! We’re happy to hear that you enjoyed our location, cleanliness, and overall experience. It’s wonderful to know that our proximity to shops made your stay even more convenient. We look forward to welcoming you back in the future.Best regards,ReceptionDiplomat Hotel
ConnieK
Kamar Twin Deluxe dengan Ranjang Ukuran Queen
Check-in Agt 2023
Keluarga
14 ulasan
7.5/10
Diposting pada 26 Sep 2023
Diplomat Motel is well located in the middle of the town centre. Woolworth and Coles supermarkets are just nearby. Restaurants are nearby. The staff are helpful.
Terjemahkan
Tanggapan dari Properti: Hi ConnieK,Thank you for your review and for highlighting our central location and the helpfulness of our staff. We’re glad to hear you enjoyed the convenience of nearby supermarkets and restaurants. However, we apologize if the cleanliness and amenities did not meet your expectations. We take all feedback seriously and will work to improve these areas for future stays. We appreciate your valuable comments and hope to have the opportunity to welcome you back for a more enjoyable experience.Best regards,ReceptionDiplomat Hotel
Passing thru
Deluxe Queen
Check-in Feb 2023
Traveler solo
1 ulasan
6.5/10
Diposting pada 14 Apr 2023
I requested an upstairs room facing the car park & pool.
I live remote from Alice & am aware of issues locally.
I wanted to view my car I. The parking area & up away from the noise.
A young female receptionist who referred to me an older adult as love on arrival, proceeded to put me downstairs by the gate where I am aware of street antics.
I went back & requested a move & was moved by a polite male.
Upstairs facing my car park.
It suits me to stay there as it’s locked at night & tradies stay there & sit out chatting late giving a decreased opportunity for visitors trying to get into your unit.
I booked well ahead & clearly it was not too busy.
I am NZ Indigenous & I felt this female receptionist was quite unprofessional. I suspect decided she could treat me differently to any non indigenous person & put me anywhere.
Not liking it.
Otherwise it was my choice as restaurants & food are good.
Terjemahkan
Pengguna Anonim
Check-in Agt 2022
Pasangan
1 ulasan
7.5/10
Diposting pada 4 Nov 2022
Excellent location!
Terjemahkan
Tanggapan dari Properti: Hi,Thank you for your review and for mentioning our excellent location! We’re glad to hear that the surroundings met your expectations. However, we appreciate your feedback regarding the amenities, cleanliness, and service, and we’ll work to improve in these areas. Your input is valuable, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Best regards,ReceptionDiplomat Hotel
Tanggapan dari Properti: Hi Paopaopaopao,Thank you for your wonderful 5/5 review! We're thrilled to hear that our convenient location near the city center, Woolworths, Coles, and other amenities made your stay enjoyable. We’re glad the special offer worked out well for you, and we appreciate you taking the time to share your positive experience.We look forward to welcoming you back on your next visit!Best regards,ReceptionDiplomat Hotel
laplu
Standard Queen
Check-in Apr 2025
Pasangan
2 ulasan
8.0/10
Luar Biasa
Diposting pada 2 Mei 2025
Attention, l' hôtel peut-être bruyant
Terjemahkan
Saira
Check-in Feb 2024
Bepergian dengan teman
3 ulasan
8.5/10
Luar Biasa
Diposting pada 20 Mar 2024
La struttura era in centro, quindi si raggiungeva tutto facilmente. L'unica pecca è che c'è un bar proprio sotto alle stanze affacciate sulla strada e la sera era molto rumoroso e si faceva fatica a dormire.
Terjemahkan
Tanggapan dari Properti: Hi Saira,Thank you for taking the time to share your feedback. We’re glad to hear that our central location made it easy for you to explore the area. However, we apologize for the noise disturbance from the bar below your room. We understand how important a good night’s sleep is, and we will certainly look into ways to address this issue. We appreciate your valuable feedback and hope to provide a more comfortable stay for you in the future.Best regards,ReceptionDiplomat Hotel
Cyrille
Kamar Twin Standar dengan Tempat Tidur Ukuran Queen
Check-in Apr 2023
Pasangan
1 ulasan
5.0/10
Diposting pada 7 Mei 2023
Service insuffisant, mobilier usé, littéraire inconfortable. Un vieil hôtel, dans son jus...