Indonesia Arrival Card Guide for International Travelers

The Indonesia Arrival Card is a mandatory document that all foreign travelers must complete before entering Indonesia. It collects essential information such as passport details, purpose of visit, length of stay, and accommodation address in the country. Starting in 2025, Indonesia has introduced a new unified digital arrival card, which replaces the previous web-based system with a single arrival card valid across all of Indonesia and allows travelers to complete it online within 72 hours before arrival. This updated system streamlines immigration procedures at airports and seaports, reducing waiting times and paperwork.

In this guide, we’ll walk you through everything you need to know about the 2025 Indonesia Arrival Card, including step-by-step instructions and practical tips. By preparing in advance, you can avoid common mistakes at immigration and start your trip smoothly and stress-free.

What is the Indonesia Arrival Card?

(Source: balientry.com)

The purpose of this card is to assist Indonesian authorities in processing arrivals more efficiently, ensuring smooth entry for travellers, and supporting border control measures. As of 2025, Indonesia has implemented a unified digital system. Travellers are required to complete this form via the official portal or app (see All Indonesia Arrival Card) within 72 hours (3 days) prior to arrival, covering immigration, customs and health declarations in one streamlined process.

How to Fill the Indonesia Arrival Card Online (E‑Customs and Arrival Forms)

Here’s a clear, step‑by‑step guide to completing the required online forms before arriving in Indonesia:

Electronic Arrival Card (e-CD) 🛬

1. Visit the Official Portal

Access the official All Indonesia Arrival Card portal, provided by the Directorate General of Immigration, to complete your digital arrival card before entering Indonesia. Travelers must submit the customs and arrival declaration (e-CD) online within 72 hours prior to arrival, not earlier, not later to ensure smooth immigration and customs clearance.

2. Fill Out the Indonesia e-CD (Electronic Customs Declaration)

The e-CD will ask for: Personal details (name, passport, nationality), Flight and arrival info, Items you're bringing (e.g. restricted items, money over certain limits)

3. Review the list of items you're required to declare.

These include: Animals, fish, plants, or related products, psychotropics, drugs, firearms, weapons, OR explosives. If you are carrying any of the items listed above, select “Yes”. If none, select “No"

4. After submission, you’ll receive a QR code.

After submitting your Arrival Card, you’ll receive a QR code. This QR code will be scanned by customs officers upon arrival. At immigration, simply present your passport along with the QR code, either printed or as a screenshot on your phone. Make sure to save a clear copy in advance.

Additionally, from this page you can apply for Visa Exemption or Visa on Arrival (VOA) if you are eligible.

Additional Tips for Filling Out the 2025 e-CD

1. Fill Out the e-CD Before Boarding
It’s best to complete your e-CD before arriving at the airport or before check-in. Filling it out early gives you enough time to review your information, correct any mistakes, and avoid last-minute stress. This way, you can travel more calmly knowing that all administrative requirements are already taken care of.

2. Ensure a Stable Internet Connection
Since the e-CD is submitted online, make sure you are using a stable and reliable internet connection. An unstable connection can cause the form to fail, the QR code not to appear, or data to be lost during submission. Using trusted Wi-Fi or sufficient mobile data will help prevent technical issues.

3. Use Data Consistent with Your Passport and Ticket
All information entered must match your official documents. This includes your full name, passport number, date of birth, and flight details. Any mismatch could delay your immigration process or even result in temporary entry refusal. Always double-check before hitting “Submit.”

4. Check and Safely Store Your QR Code
After submitting, the system will generate your e-CD QR code. This code must be shown to immigration officers upon arrival in Indonesia. Keep a digital copy on your phone and a printed backup just in case. Make sure it’s easily accessible to avoid delays at the airport.

5. Plan Extra Time
Allow some extra time if filling out your e-CD at the airport. Even if completed beforehand, officers may request confirmation or additional documents. Extra time will reduce stress and make the process smoother.

6. Check for Updated Requirements
e-CD regulations may change, for example regarding health or baggage rules. Before traveling, always check the official website to ensure you meet the latest requirements. This helps prevent any surprises when arriving in Indonesia.

Common Mistakes to Avoid When Filling Out the e-CD

1. Incorrect Passport Name or Number
One of the most frequent errors is typing your name or passport number incorrectly. Even small typos can cause delays or complications at immigration, as the data must match exactly what is on your official passport. Always double-check spelling, numbers, and capitalization.

2. Failing to Declare Items or Cash Above the Limit
Travelers sometimes forget to declare large amounts of cash (over USD 10,000) or certain restricted items. Not declaring these can result in fines, confiscation, or delays. Always review your belongings and report any items that fall under customs regulations.

3. Entering Incorrect Flight Information
Providing the wrong flight number, date, or arrival airport can create confusion at immigration and may slow down the entry process. Make sure your flight details match your ticket exactly before submitting.

4. Not Saving a Backup of the QR Code
After submission, your e-CD generates a QR code that must be presented upon arrival. Some travelers rely only on their phone and encounter issues if their battery dies or the file is inaccessible. Always keep a printed copy or screenshot as a backup.

5. Providing an Invalid or Empty Accommodation Address
Immigration officers require a valid address for where you’ll be staying in Indonesia. Leaving this blank or providing an incorrect address can trigger additional questioning or delays. Always input the full hotel address, homestay, or host contact information accurately.

Preparations You Need to Make Before Arriving in Indonesia

Before landing in Indonesia, there are a few important steps you should take to ensure a smooth and hassle-free entry process. These include completing mandatory documents, preparing your travel essentials, and understanding local entry requirements. By getting everything ready in advance, you’ll avoid unnecessary delays at the airport and start your journey in Indonesia with ease.

1. Indonesia Visa: Make Sure You Meet the Requirements

Before traveling to Indonesia, check whether you need a visa based on your nationality and the purpose of your visit. Indonesia offers several visa options, including:

• Visa-free entry for short stays (available to certain countries)
• Visa on Arrival (VoA) for tourism or business (available to eligible nationalities)
• e-Visa for longer stays or specific purposes
  

Make sure to apply for the correct visa type in advance if needed, and ensure your passport is valid for at least 6 months from the date of entry.

2. Flight Tickets: Book Early

Once your visa is approved, book your flight tickets early to get the best prices. Make sure the flight schedule fits your travel plans and double-check all flight details before departure.

3. Hotel: Choose a Strategic Location

Book a hotel in a strategic location to make it easier to access the places you plan to visit. Compare prices and available facilities to find accommodation that fits both your needs and your budget.

4. Multi-Attraction Pass: Save Time and Money

Consider purchasing a Multi-Attraction Pass, which offers access to multiple tourist destinations at a more affordable price. It’s a great way to save both time and money during your trip.

5. eSIM for Indonesia: Ensure Internet Connectivity

Finally, make sure you have a compatible eSIM for Indonesia to stay connected to the internet throughout your trip. This will make it easier to access information, use maps, and stay in touch while traveling.

Summary: Indonesia Electronic Customs Declaration (e-CD) / Arrival Card

Understanding the importance of Indonesia's Electronic Customs Declaration (e-CD) and how to fill it out correctly is a crucial first step to ensure a smooth journey into the country. By following the guide we’ve provided, you can help make your immigration and customs clearance quick and hassle-free.

Don’t forget to double-check all the information you enter to avoid any errors that could delay your entry. Careful preparation will allow you to enjoy your trip to Indonesia with greater peace of mind and comfort.

We hope this information is helpful—and enjoy your adventure in Indonesia!✈️