Hotel Bintang 4 di Prefektur Tochigi, Jepang

The room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service. Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels. The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.

We had a fantastic stay at this hotel in Nikko. The staff were incredibly friendly and helpful, making our experience truly enjoyable. The meals, both dinner and breakfast, were delicious. The hotel's amenities, including a public bath, mini market, vending machines, and a cafe, covered all our needs. Additionally, evening events added a nice touch to our stay. Its convenient location, easily accessible from the train station via bus, made exploring Nikko effortless. The complimentary shuttle back to the train station upon check-out was a thoughtful gesture, rounding off a great experience.