I had an outstanding experience at Leonardo Hotel Plymouth. From the moment I arrived, the staff were warm, welcoming, and incredibly professional, making check-in smooth and stress-free. The room was spotless, spacious, and thoughtfully designed, with a comfortable bed and modern amenities that made my stay relaxing.
The location is perfect—right in the heart of Plymouth, close to the waterfront and local attractions, which made exploring the city effortless. Breakfast was excellent, offering a wide variety of fresh and delicious options to start the day.
What truly stood out was the attention to detail and the genuine hospitality of the team. They went above and beyond to ensure everything was perfect. I highly recommend Leonardo Hotel Plymouth to anyone looking for comfort, convenience, and exceptional service. I’ll definitely be returning!
Only stoped the night great customer service from the staff the hotel is nice and clean and the room had shower and bath and the double bed was really comfy tea and coffee facilities in the room excellent stay
We booked our stay back in September and arrived yesterday just before 2pm. We were told our rooms wouldn’t be ready until 2pm, which was fine, but when we asked if we could leave our luggage, we were informed it would cost £5 per room to store it.
At 2.25pm we returned to check in, only to be told again that the rooms still weren’t ready—yet suddenly we were offered luggage storage for free. Another receptionist then mentioned that one of our rooms was available, so we were able to leave all our bags there, which we appreciated.
As for the room itself: the carpet was heavily stained, and both the beds and the flooring were very creaky. The bathroom, however, was spotless.
On day two, we raised our concerns with the reception manager, who allowed us to store our bags free of charge. While this was helpful, the overall experience didn’t give us a great first impression of the hotel.
Booked a last minute break and have to say what a little gem this hotel is.
We were welcomed by the owners Steve & Wendy who the most friendly and down to earth people you would ever wish to meet.
Their attention to detail is second to none.
Complimentary home baked Bakewell tart, fresh milk if needed and an even honesty bar whereby you are trusted to serve your own drinks and settle upon departure.
Never came across this before at any hotel stay, just shows what genuine good people the owners are.
The hotel is immaculate, tastefully decorated and only a few moments stroll to the sea front.
We had the best nights sleep, mattress was extremely comfortable and bed linen was of high quality.
Lovely freshly cooked breakfast made to order with additional fresh continental offerings available.
This hotel failed to disappoint we can’t wait to visit again.