Hotel 4-Star di Hovedstaden, Denmark

We arrived really early from our flight. The location was great, a few minutes from the airport and really easy to get via the local public transport network. The reception agent managed to get us an early check in which was great after our long flights. Rooms are really quiet and we'll taken care of. There are a few restaurants and grocery stores nearby which is really convenient. The breakfast was great, there where lots of options for tasty food.

We recently stayed at this hotel and had a mixed experience. We got the Double Absalon Room. Here’s a breakdown of our thoughts: The Good • Great Location: The hotel is conveniently located near København Station, making it easy to travel around the city. • Breakfast Selection: The breakfast spread was decent, with a good variety of options to start the day well. • Helpful Staff: The female staff members at the check-in counter were friendly, approachable, and provided great service. The Bad • Inconvenient Room Access: Our room was located further down the hallway, requiring us to navigate multiple steps and doors while carrying luggage. This was quite inconvenient and unexpected. • Privacy Concerns: Despite placing a “Do Not Disturb” sign on our door, staff still entered our room while we were out. We returned to find chocolates and a card left inside, which, while a thoughtful gesture, would have been better received if handed to us personally at breakfast or reception. • Unsafe Bathroom Design: The bathtub and shower setup felt outdated and unsafe. My wife nearly slipped, and the floor flooded after each use, forcing us to use towels to prevent slipping. • Lack of Convenience: There were limited charging points in the room, and we had to rearrange furniture just to create a charging station. • Small & Uncomfortable Bed: The bed was surprisingly small, even for two average-sized Asian adults (both around 1.7m tall). It felt cramped and uncomfortable. • Strange Room Layout: There was an additional door leading to another room, which made us feel uneasy, especially after the unexpected entry from staff earlier. Overall Impression The hotel did not meet our expectations for a 4-star stay. It felt more like a 3-star experience, and given our concerns about privacy, convenience, and comfort, we wouldn’t recommend it to travelers looking for a relaxing stay. In contrast, we had a much better experience at IBIS, which offered better facilities and a more enjoyable stay.

Great location. Right next to the M4 metro station and 991 ferry terminal. Clean room, beautiful view, friendly staff. Great value for money.

Strategically located, only 5 min on foot from Copenhagen Central station. A lot of hotels in this area and I think Hotel Mayfair quite stood out with its bright signage and big building. The room itself was clean and quite spacious, enough for 3 travellers. However, some things to note include - there's no fridge in the room so you will have to store your perishables in the staffs fridge in the luggage room, no kettle and also cups provided are too small for even coffee provided. One letdown was the poor ventilation for bathroom. There was some kind of odd smell from the toilet every time we entered the room. Staff were all attentive and helpful, they helped us with filling up hot water and storing our bags before checking in.

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

Very Nice room, strategically located in the city centre. Take the Bus 26 directly goes to the Nyhavn (colorful houses) and shoppinh district.

Overall a nice big hotel with excellent shared amenities. The first room I was given didn't smell right but when I complained was promptly moved to a no carpet, low allergy room which was excellent. Decent breakfast and good bar but I cannot say the same about the restaurant which I felt was poorly manged. The waiters simply ignored you stood at the desk to get a seat - I have never had to wait for 15 whole minutes in full vicinity of seemingly busy waiters who had to literally look after 2 tables! When I finally did manage to get seated the service was acceptable and the food decent but I had never felt oh so guilty to leave a tip (I always err on the side of the poor waiters). So - good hotel with some effort could be a great hotel. recommended with some caution.

The hotel location is not far from train station, so it’s comfortable to reside at this hotel. But my experience is not so good. I had asked for many helps, but customer service had just told me to edit those problems and no one came to help me anymore. So it’s a bad experience I had found in trip.

Overall stay was ok, and the pillow was a bit soft. Me & my wife was having 5 days 4 night stay at here and everyday breakfast was the same.

A must-have for workers. It's so cost-effective that you can only buy it here. It's totally the same as shopping in the store. I have to give it a thumbs up👍

We arrived really early from our flight. The location was great, a few minutes from the airport and really easy to get via the local public transport network. The reception agent managed to get us an early check in which was great after our long flights. Rooms are really quiet and we'll taken care of. There are a few restaurants and grocery stores nearby which is really convenient. The breakfast was great, there where lots of options for tasty food.

We recently stayed at this hotel and had a mixed experience. We got the Double Absalon Room. Here’s a breakdown of our thoughts: The Good • Great Location: The hotel is conveniently located near København Station, making it easy to travel around the city. • Breakfast Selection: The breakfast spread was decent, with a good variety of options to start the day well. • Helpful Staff: The female staff members at the check-in counter were friendly, approachable, and provided great service. The Bad • Inconvenient Room Access: Our room was located further down the hallway, requiring us to navigate multiple steps and doors while carrying luggage. This was quite inconvenient and unexpected. • Privacy Concerns: Despite placing a “Do Not Disturb” sign on our door, staff still entered our room while we were out. We returned to find chocolates and a card left inside, which, while a thoughtful gesture, would have been better received if handed to us personally at breakfast or reception. • Unsafe Bathroom Design: The bathtub and shower setup felt outdated and unsafe. My wife nearly slipped, and the floor flooded after each use, forcing us to use towels to prevent slipping. • Lack of Convenience: There were limited charging points in the room, and we had to rearrange furniture just to create a charging station. • Small & Uncomfortable Bed: The bed was surprisingly small, even for two average-sized Asian adults (both around 1.7m tall). It felt cramped and uncomfortable. • Strange Room Layout: There was an additional door leading to another room, which made us feel uneasy, especially after the unexpected entry from staff earlier. Overall Impression The hotel did not meet our expectations for a 4-star stay. It felt more like a 3-star experience, and given our concerns about privacy, convenience, and comfort, we wouldn’t recommend it to travelers looking for a relaxing stay. In contrast, we had a much better experience at IBIS, which offered better facilities and a more enjoyable stay.

Great location. Right next to the M4 metro station and 991 ferry terminal. Clean room, beautiful view, friendly staff. Great value for money.

Strategically located, only 5 min on foot from Copenhagen Central station. A lot of hotels in this area and I think Hotel Mayfair quite stood out with its bright signage and big building. The room itself was clean and quite spacious, enough for 3 travellers. However, some things to note include - there's no fridge in the room so you will have to store your perishables in the staffs fridge in the luggage room, no kettle and also cups provided are too small for even coffee provided. One letdown was the poor ventilation for bathroom. There was some kind of odd smell from the toilet every time we entered the room. Staff were all attentive and helpful, they helped us with filling up hot water and storing our bags before checking in.

Very Nice room, strategically located in the city centre. Take the Bus 26 directly goes to the Nyhavn (colorful houses) and shoppinh district.

Overall a nice big hotel with excellent shared amenities. The first room I was given didn't smell right but when I complained was promptly moved to a no carpet, low allergy room which was excellent. Decent breakfast and good bar but I cannot say the same about the restaurant which I felt was poorly manged. The waiters simply ignored you stood at the desk to get a seat - I have never had to wait for 15 whole minutes in full vicinity of seemingly busy waiters who had to literally look after 2 tables! When I finally did manage to get seated the service was acceptable and the food decent but I had never felt oh so guilty to leave a tip (I always err on the side of the poor waiters). So - good hotel with some effort could be a great hotel. recommended with some caution.

The hotel location is not far from train station, so it’s comfortable to reside at this hotel. But my experience is not so good. I had asked for many helps, but customer service had just told me to edit those problems and no one came to help me anymore. So it’s a bad experience I had found in trip.

Overall stay was ok, and the pillow was a bit soft. Me & my wife was having 5 days 4 night stay at here and everyday breakfast was the same.

A must-have for workers. It's so cost-effective that you can only buy it here. It's totally the same as shopping in the store. I have to give it a thumbs up👍

The location is very good. I arrived in Copenhagen on an early morning flight, but the front desk also helped me check in. I am very grateful for their professional service.

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

The location is actually great. But the pavement half way through is uneven and it was hard pushing my luggage. If you have light luggage you can walk. If you have heavy luggage and 3 bags like I did. Get the cab or shuttle. The shuttle is only on weekdays. I flew on a weekend. So I had to get a cab. Service: they were very nice all round. Especially the restaurant staff. They were absolutely slammed during service but kept apologising while I waited for someone to attend to me. And were always polite. Lots of people at reception so no major queues and able to help with my queries even googling the cost in my home currency for me. Cleanliness: room was super clean and I LOVE the grohe shower. They offer shower gel, hand wash and some form of conditioning shampoo. Unfortunately that doesn’t work for my hair so I didn’t use it. But if your like me and need separate conditioning just bring some conditioner. If not your set. Amenities: they have a pool. Though since I live in Asia this isn’t some big thing. But my friend said it is expensive in terms of use fees. If I remember correctly hotel guests can use it at certain times. The sky bar is lovely… it got very busy in the evening. Great view, even if your room doesn’t face the water just head here to relax with the view. Restaurant was good for breakfast. Lots of options, including organic options. English full breakfast station. Yoghurt and cereal options. Bread and cheese stations. Personally I like pancakes but they had none. Otherwise great. It’s buffet so you can load up for the day. I didn’t attend the lunch and dinner dining though they were super nice. There are sandwich and snack options in the lobby. Also some basic needs such as tampons and toiletries sold. Surrounding they have the cafe Krysten perle which appears lovely from the outside. I just personally chose to skip dinner so I didn’t eat here either. But it’s a super easy walk. The aquarium is lovely. Also super easy walk. Quite a nice place to walk a bit. Overall had a good stay. Great for a one night stay with the added aquarium trip. Would like to stay again though it really needs a shuttle on weekends.

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

The location is actually great. But the pavement half way through is uneven and it was hard pushing my luggage. If you have light luggage you can walk. If you have heavy luggage and 3 bags like I did. Get the cab or shuttle. The shuttle is only on weekdays. I flew on a weekend. So I had to get a cab. Service: they were very nice all round. Especially the restaurant staff. They were absolutely slammed during service but kept apologising while I waited for someone to attend to me. And were always polite. Lots of people at reception so no major queues and able to help with my queries even googling the cost in my home currency for me. Cleanliness: room was super clean and I LOVE the grohe shower. They offer shower gel, hand wash and some form of conditioning shampoo. Unfortunately that doesn’t work for my hair so I didn’t use it. But if your like me and need separate conditioning just bring some conditioner. If not your set. Amenities: they have a pool. Though since I live in Asia this isn’t some big thing. But my friend said it is expensive in terms of use fees. If I remember correctly hotel guests can use it at certain times. The sky bar is lovely… it got very busy in the evening. Great view, even if your room doesn’t face the water just head here to relax with the view. Restaurant was good for breakfast. Lots of options, including organic options. English full breakfast station. Yoghurt and cereal options. Bread and cheese stations. Personally I like pancakes but they had none. Otherwise great. It’s buffet so you can load up for the day. I didn’t attend the lunch and dinner dining though they were super nice. There are sandwich and snack options in the lobby. Also some basic needs such as tampons and toiletries sold. Surrounding they have the cafe Krysten perle which appears lovely from the outside. I just personally chose to skip dinner so I didn’t eat here either. But it’s a super easy walk. The aquarium is lovely. Also super easy walk. Quite a nice place to walk a bit. Overall had a good stay. Great for a one night stay with the added aquarium trip. Would like to stay again though it really needs a shuttle on weekends.