Hotel 4-Star di Hovedstaden, Denmark

Convenient location. 20 mins metro ride from the airport and the hotel is a short walk away from the station and central train station. Though the pathway has cobbled stones so could be challenging dragging luggages across. I booked a single room and upon getting to my first room, I realized I had to manoeuvre a flight of steps to get to the room, which I immediately u-turned back to the reception to ask for a room change. That's when I was told that all single room types are at the 'sub levels' that have stairs. I wished someone mentioned this in the reviews earlier. It was already a pain dragging a heavy luggage on carpet, this is made worse with the flight of steps in between. The room is small but they have put in smart features to maximize space. I like the open wardrobe concept and how they've incorporated the luggage rack as a folding style from the mirror/wardrobe. Shower area is a bit small, but water pressure of the rain-shower head is good. Bed and pillow are softer than I would prefer. The pillow is so soft it's almost as good as not having one. Breakfast was excellent, a good spread of pastries, bread, cold cuts, yoghurt, cereals, eggs and sausages. I love it that the staff are very prompt in refilling whatever is running low and in clearing plates.

We arrived really early from our flight. The location was great, a few minutes from the airport and really easy to get via the local public transport network. The reception agent managed to get us an early check in which was great after our long flights. Rooms are really quiet and we'll taken care of. There are a few restaurants and grocery stores nearby which is really convenient. The breakfast was great, there where lots of options for tasty food.

Location and cleanliness are excellent. Amenities is their weak point but expected in a small hotel. The staff in the evening made the difference (a girl the 16th of July and a guy the 17th), very friendly, accommodating and professional.

Great location. Right next to the M4 metro station and 991 ferry terminal. Clean room, beautiful view, friendly staff. Great value for money.

Excellent option close to the airport, and you can reach the city centre easily by train or metro. It's also right next to, what we were told, the largest shopping mall in Copenhagen. Extremely convenient, especially for families.

Very Nice room, strategically located in the city centre. Take the Bus 26 directly goes to the Nyhavn (colorful houses) and shoppinh district.

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

Room is clean and room size is appropriate. Had a nice view from Room. Location is a little bit off from tourist area but still walkable. Hotel staff is very helpful.

Stayed here for a week. The nuts were delicious. It felt like a fairytale world. Copenhagen is a bit cold in the summer. You have to wear a down jacket when you go out at night. The design is OK but the quality is average. People who pursue quality can stay in another hotel called Sander. It is very comfortable there.

The hotel location is not far from train station, so it’s comfortable to reside at this hotel. But my experience is not so good. I had asked for many helps, but customer service had just told me to edit those problems and no one came to help me anymore. So it’s a bad experience I had found in trip.

Convenient location. 20 mins metro ride from the airport and the hotel is a short walk away from the station and central train station. Though the pathway has cobbled stones so could be challenging dragging luggages across. I booked a single room and upon getting to my first room, I realized I had to manoeuvre a flight of steps to get to the room, which I immediately u-turned back to the reception to ask for a room change. That's when I was told that all single room types are at the 'sub levels' that have stairs. I wished someone mentioned this in the reviews earlier. It was already a pain dragging a heavy luggage on carpet, this is made worse with the flight of steps in between. The room is small but they have put in smart features to maximize space. I like the open wardrobe concept and how they've incorporated the luggage rack as a folding style from the mirror/wardrobe. Shower area is a bit small, but water pressure of the rain-shower head is good. Bed and pillow are softer than I would prefer. The pillow is so soft it's almost as good as not having one. Breakfast was excellent, a good spread of pastries, bread, cold cuts, yoghurt, cereals, eggs and sausages. I love it that the staff are very prompt in refilling whatever is running low and in clearing plates.

We arrived really early from our flight. The location was great, a few minutes from the airport and really easy to get via the local public transport network. The reception agent managed to get us an early check in which was great after our long flights. Rooms are really quiet and we'll taken care of. There are a few restaurants and grocery stores nearby which is really convenient. The breakfast was great, there where lots of options for tasty food.

Location and cleanliness are excellent. Amenities is their weak point but expected in a small hotel. The staff in the evening made the difference (a girl the 16th of July and a guy the 17th), very friendly, accommodating and professional.

Great location. Right next to the M4 metro station and 991 ferry terminal. Clean room, beautiful view, friendly staff. Great value for money.

Excellent option close to the airport, and you can reach the city centre easily by train or metro. It's also right next to, what we were told, the largest shopping mall in Copenhagen. Extremely convenient, especially for families.

Very Nice room, strategically located in the city centre. Take the Bus 26 directly goes to the Nyhavn (colorful houses) and shoppinh district.

Room is clean and room size is appropriate. Had a nice view from Room. Location is a little bit off from tourist area but still walkable. Hotel staff is very helpful.

Stayed here for a week. The nuts were delicious. It felt like a fairytale world. Copenhagen is a bit cold in the summer. You have to wear a down jacket when you go out at night. The design is OK but the quality is average. People who pursue quality can stay in another hotel called Sander. It is very comfortable there.

The hotel location is not far from train station, so it’s comfortable to reside at this hotel. But my experience is not so good. I had asked for many helps, but customer service had just told me to edit those problems and no one came to help me anymore. So it’s a bad experience I had found in trip.

I've stayed many times at this hotel. Such a great location within the city and the hotel itself is an architectural and historical gem. Gracious and welcoming staff. Breakfast is continental with some great Danish elements mixed in. Very quality and eco-conscious.

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

The location is actually great. But the pavement half way through is uneven and it was hard pushing my luggage. If you have light luggage you can walk. If you have heavy luggage and 3 bags like I did. Get the cab or shuttle. The shuttle is only on weekdays. I flew on a weekend. So I had to get a cab. Service: they were very nice all round. Especially the restaurant staff. They were absolutely slammed during service but kept apologising while I waited for someone to attend to me. And were always polite. Lots of people at reception so no major queues and able to help with my queries even googling the cost in my home currency for me. Cleanliness: room was super clean and I LOVE the grohe shower. They offer shower gel, hand wash and some form of conditioning shampoo. Unfortunately that doesn’t work for my hair so I didn’t use it. But if your like me and need separate conditioning just bring some conditioner. If not your set. Amenities: they have a pool. Though since I live in Asia this isn’t some big thing. But my friend said it is expensive in terms of use fees. If I remember correctly hotel guests can use it at certain times. The sky bar is lovely… it got very busy in the evening. Great view, even if your room doesn’t face the water just head here to relax with the view. Restaurant was good for breakfast. Lots of options, including organic options. English full breakfast station. Yoghurt and cereal options. Bread and cheese stations. Personally I like pancakes but they had none. Otherwise great. It’s buffet so you can load up for the day. I didn’t attend the lunch and dinner dining though they were super nice. There are sandwich and snack options in the lobby. Also some basic needs such as tampons and toiletries sold. Surrounding they have the cafe Krysten perle which appears lovely from the outside. I just personally chose to skip dinner so I didn’t eat here either. But it’s a super easy walk. The aquarium is lovely. Also super easy walk. Quite a nice place to walk a bit. Overall had a good stay. Great for a one night stay with the added aquarium trip. Would like to stay again though it really needs a shuttle on weekends.

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

The location is actually great. But the pavement half way through is uneven and it was hard pushing my luggage. If you have light luggage you can walk. If you have heavy luggage and 3 bags like I did. Get the cab or shuttle. The shuttle is only on weekdays. I flew on a weekend. So I had to get a cab. Service: they were very nice all round. Especially the restaurant staff. They were absolutely slammed during service but kept apologising while I waited for someone to attend to me. And were always polite. Lots of people at reception so no major queues and able to help with my queries even googling the cost in my home currency for me. Cleanliness: room was super clean and I LOVE the grohe shower. They offer shower gel, hand wash and some form of conditioning shampoo. Unfortunately that doesn’t work for my hair so I didn’t use it. But if your like me and need separate conditioning just bring some conditioner. If not your set. Amenities: they have a pool. Though since I live in Asia this isn’t some big thing. But my friend said it is expensive in terms of use fees. If I remember correctly hotel guests can use it at certain times. The sky bar is lovely… it got very busy in the evening. Great view, even if your room doesn’t face the water just head here to relax with the view. Restaurant was good for breakfast. Lots of options, including organic options. English full breakfast station. Yoghurt and cereal options. Bread and cheese stations. Personally I like pancakes but they had none. Otherwise great. It’s buffet so you can load up for the day. I didn’t attend the lunch and dinner dining though they were super nice. There are sandwich and snack options in the lobby. Also some basic needs such as tampons and toiletries sold. Surrounding they have the cafe Krysten perle which appears lovely from the outside. I just personally chose to skip dinner so I didn’t eat here either. But it’s a super easy walk. The aquarium is lovely. Also super easy walk. Quite a nice place to walk a bit. Overall had a good stay. Great for a one night stay with the added aquarium trip. Would like to stay again though it really needs a shuttle on weekends.