Hotel 5-Star di Kedah, Malaysia

First night was terrible. Lobby reception packed with check in customers. Hosted at a room for check in guest with coffee and cakes. Finally got a room at 5pm. Given a room that is opposite the lift, low floor, noisy, facing the entrance carpark which I already remarks that during the booking, I dun take room facing the lift and asking for higher floor, ended at 2nd floor. VERY BAD EXPERIENCE on the first day. 2nd day, Duty officer rearrange to a new upgrade room at level 5 which is accessible to the sky pool. Served a bottle Penfolds wine and cake for us. The new room was fantastic, finally we got the vacation feel back.

Absolutely amazing hotel and staff are the nicest I have ever come across!!! They can’t do enough for you. The reception staff also very helpful and everyone was super friendly. Best location surrounded by restaurants all across the strip and very lively although once at the hotel you have your tranquility of the beach which is amazing. Thank you so much to all the staff

Absolutely love this staycation! Very enjoyable stay in the suite on water amidst the nature. Though there were some initial hiccups in terms of long waiting time with lunch and Dayang cafe and cleanliness with the jacuzzi, but the entire stay is filled with wonderful memories over this New Year 2025! Kudos to the staff for the Gala party!!

Overall Our stay was very pleasant, and the excellent service and friendly staff significantly contributed to the positive experience. Pros: 1. Excellent amenities: The rooftop pool offered stunning sea and sunset views. We especially loved the jacuzzi, which provided good privacy as it was separate from the main pool. The 24-hour gym, with its sea-facing view, was also a highlight. 2. Each room featured a bathtub, adequately sized for one person. 3. The hotel's location was convenient, near Cenang Beach. While not within walking distance, Grab rides were readily available and inexpensive (approximately RM5-6 per trip). Several massage spas were also within a 5-7 minute walk.” 4. The hotel staff, including those at the front desk, porters, and restaurant staff, were consistently helpful and friendly. 5. The hotel is new, and requests for replenished toiletries were handled promptly. Cons: 1. The food at the rooftop pool bar was disappointing and overpriced. While the cocktails and beer were satisfactory, the food quality was subpar. We ordered calamari, which was shockingly small (see attached pictures - fewer than 10 pieces, with the first two large pieces being onion rings with no squid). This small plate cost RM28, which felt excessive. We would have preferred to spend that amount on another cocktail. 2. The breakfast experience was underwhelming. Although the restaurant's ambiance was pleasant, the food itself was not tasty. The main course was served as a set meal (one serving per person), and the beverage and salad bar options were limited. Over our 4D3N stay, the menu remained unchanged. 3. Daily room service consisted only of replenishing toiletries, towels, and water bottles, and making the bed. In four days, the floor was not vacuumed once. There was noticeable hair on the floor, which was never cleaned up. Even at home, we typically sweep our floors aevery other day. 4. Sea view rooms on the 6th floor have their view largely obstructed by trees.

Overall I loved the hotel and would stay there again. The beach there is amazing. The staff and the service were great. But it would be great to organise some activities for the guests, daily yoga, live music and so on. Because it can get pretty boring if you choose a longer stay because there's nothing around. The breakfast is fine but not 5 star hotel. More varieties would make it better. And the check-in is very late, I arrived after 1 and had to wait till exactly 3 pm. It was raining so couldn't really enjoy the outside. In general it's a nice hotel and I'd recommend it

I recently stayed at The Westin Langkawi Resort & Spa with my family, and it was an unforgettable experience. The property is stunningly beautiful, with lush greenery and breathtaking views of the Andaman Sea. It’s the perfect getaway for families looking for a serene and luxurious vacation spot. A special mention goes to Chef Mahesh Singh Rawat, the Indian Sous Chef, who went above and beyond to cater to our dietary requirements. His thoughtful gesture of making delicious tea for my family was truly appreciated and added a warm touch to our stay. The tea was delightful, and it’s these small acts of kindness that make a big difference. My family and I had an amazing time at the resort, enjoying the various amenities and the picturesque surroundings. We created some wonderful memories together that we will cherish forever. I highly recommend The Westin Langkawi Resort & Spa for families seeking a memorable and relaxing holiday.

It was a perfect stay. The staffs are nice and friendly. The ocean view with infinite pool at Horizon is breathtaking. The breakfast at Langkawi kitchen is yummy. Unfortunately HAIYAN was not open for breakfast. Will definitely come back!

My stay at the St. Regis Langkawi was underwhelming. Despite the high price tag, the room was average at best, with outdated decor and amenities. The service was lacking, with slow response times and a lack of attention to detail. I arrived with my guests for a short 3 days 2 nights getaway. It started when we arrived we were told the hotel is experiencing high occupancy and was told to wait till it was past check-in time for check in. We were also told to check daily with the concierge to see if we could get a late checkout. We booked 3 rooms but in the end only 2 were granted the request. I was told to wait at a meeting room while waiting for my guests from the other 2 rooms which I rejected. After repeated requests with the concierge the manager stepped in and put us at another room with default while waiting for our guests. The breakfast staffs were excellent and prompt in delivering world class service. However the dining options were overpriced and the overall atmosphere felt impersonal. I expected more from a luxury hotel like the St. Regis, but unfortunately, it fell short of my expectations. I told the manager that I might not consider St Regis Langkawi again.

I had a wonderful stay at this accommodation. The food was delicious at all restaurants, and the cleanliness throughout the facility left a lasting impression. The staff were incredibly kind and hospitable, ensuring a pleasant experience. Although the beach's sand was pristine, the sea's transparency was slightly affected by the wind, yet it remained beautiful. I would definitely choose this place again when I return to Langkawi Island.

The hotel is some distance away from the F&B / eateries outside. Needed to book a cab if we wanted to eat out. However the overall environment / ambiance of the resort is very relaxing, private beach feels utterly exclusive. Staffs were helpful too, could reach them via what’s app chat which they’d reply almost instantly. Buggy service was also always on time.

First night was terrible. Lobby reception packed with check in customers. Hosted at a room for check in guest with coffee and cakes. Finally got a room at 5pm. Given a room that is opposite the lift, low floor, noisy, facing the entrance carpark which I already remarks that during the booking, I dun take room facing the lift and asking for higher floor, ended at 2nd floor. VERY BAD EXPERIENCE on the first day. 2nd day, Duty officer rearrange to a new upgrade room at level 5 which is accessible to the sky pool. Served a bottle Penfolds wine and cake for us. The new room was fantastic, finally we got the vacation feel back.

Absolutely amazing hotel and staff are the nicest I have ever come across!!! They can’t do enough for you. The reception staff also very helpful and everyone was super friendly. Best location surrounded by restaurants all across the strip and very lively although once at the hotel you have your tranquility of the beach which is amazing. Thank you so much to all the staff

Absolutely love this staycation! Very enjoyable stay in the suite on water amidst the nature. Though there were some initial hiccups in terms of long waiting time with lunch and Dayang cafe and cleanliness with the jacuzzi, but the entire stay is filled with wonderful memories over this New Year 2025! Kudos to the staff for the Gala party!!

Overall Our stay was very pleasant, and the excellent service and friendly staff significantly contributed to the positive experience. Pros: 1. Excellent amenities: The rooftop pool offered stunning sea and sunset views. We especially loved the jacuzzi, which provided good privacy as it was separate from the main pool. The 24-hour gym, with its sea-facing view, was also a highlight. 2. Each room featured a bathtub, adequately sized for one person. 3. The hotel's location was convenient, near Cenang Beach. While not within walking distance, Grab rides were readily available and inexpensive (approximately RM5-6 per trip). Several massage spas were also within a 5-7 minute walk.” 4. The hotel staff, including those at the front desk, porters, and restaurant staff, were consistently helpful and friendly. 5. The hotel is new, and requests for replenished toiletries were handled promptly. Cons: 1. The food at the rooftop pool bar was disappointing and overpriced. While the cocktails and beer were satisfactory, the food quality was subpar. We ordered calamari, which was shockingly small (see attached pictures - fewer than 10 pieces, with the first two large pieces being onion rings with no squid). This small plate cost RM28, which felt excessive. We would have preferred to spend that amount on another cocktail. 2. The breakfast experience was underwhelming. Although the restaurant's ambiance was pleasant, the food itself was not tasty. The main course was served as a set meal (one serving per person), and the beverage and salad bar options were limited. Over our 4D3N stay, the menu remained unchanged. 3. Daily room service consisted only of replenishing toiletries, towels, and water bottles, and making the bed. In four days, the floor was not vacuumed once. There was noticeable hair on the floor, which was never cleaned up. Even at home, we typically sweep our floors aevery other day. 4. Sea view rooms on the 6th floor have their view largely obstructed by trees.

Overall I loved the hotel and would stay there again. The beach there is amazing. The staff and the service were great. But it would be great to organise some activities for the guests, daily yoga, live music and so on. Because it can get pretty boring if you choose a longer stay because there's nothing around. The breakfast is fine but not 5 star hotel. More varieties would make it better. And the check-in is very late, I arrived after 1 and had to wait till exactly 3 pm. It was raining so couldn't really enjoy the outside. In general it's a nice hotel and I'd recommend it

I recently stayed at The Westin Langkawi Resort & Spa with my family, and it was an unforgettable experience. The property is stunningly beautiful, with lush greenery and breathtaking views of the Andaman Sea. It’s the perfect getaway for families looking for a serene and luxurious vacation spot. A special mention goes to Chef Mahesh Singh Rawat, the Indian Sous Chef, who went above and beyond to cater to our dietary requirements. His thoughtful gesture of making delicious tea for my family was truly appreciated and added a warm touch to our stay. The tea was delightful, and it’s these small acts of kindness that make a big difference. My family and I had an amazing time at the resort, enjoying the various amenities and the picturesque surroundings. We created some wonderful memories together that we will cherish forever. I highly recommend The Westin Langkawi Resort & Spa for families seeking a memorable and relaxing holiday.

It was a perfect stay. The staffs are nice and friendly. The ocean view with infinite pool at Horizon is breathtaking. The breakfast at Langkawi kitchen is yummy. Unfortunately HAIYAN was not open for breakfast. Will definitely come back!

My stay at the St. Regis Langkawi was underwhelming. Despite the high price tag, the room was average at best, with outdated decor and amenities. The service was lacking, with slow response times and a lack of attention to detail. I arrived with my guests for a short 3 days 2 nights getaway. It started when we arrived we were told the hotel is experiencing high occupancy and was told to wait till it was past check-in time for check in. We were also told to check daily with the concierge to see if we could get a late checkout. We booked 3 rooms but in the end only 2 were granted the request. I was told to wait at a meeting room while waiting for my guests from the other 2 rooms which I rejected. After repeated requests with the concierge the manager stepped in and put us at another room with default while waiting for our guests. The breakfast staffs were excellent and prompt in delivering world class service. However the dining options were overpriced and the overall atmosphere felt impersonal. I expected more from a luxury hotel like the St. Regis, but unfortunately, it fell short of my expectations. I told the manager that I might not consider St Regis Langkawi again.

I had a wonderful stay at this accommodation. The food was delicious at all restaurants, and the cleanliness throughout the facility left a lasting impression. The staff were incredibly kind and hospitable, ensuring a pleasant experience. Although the beach's sand was pristine, the sea's transparency was slightly affected by the wind, yet it remained beautiful. I would definitely choose this place again when I return to Langkawi Island.

The hotel is some distance away from the F&B / eateries outside. Needed to book a cab if we wanted to eat out. However the overall environment / ambiance of the resort is very relaxing, private beach feels utterly exclusive. Staffs were helpful too, could reach them via what’s app chat which they’d reply almost instantly. Buggy service was also always on time.