Hotel Bintang 4 di Puglia, Italia

Overall, the hotel left a good impression: recently renovated, clean, and very conveniently located between the central railway station and the Old Town, close to one of the main entrances to the historic center. The mattress, pillows, bed linen and towels were of good quality, and the sleep comfort was excellent. However, there are some significant downsides. First, there is an additional cleaning fee of €53 for two nights (€26.5 per day), which represents around 40% of the accommodation cost. The cleaning was limited to making the bed; the minibar was not refilled and the towels were not changed. This fee was not clearly included in the total price at the time of booking. Second, there is no natural daylight in the room. My room, like most rooms in the hotel, does not have windows facing outside — all windows (a glass door, a large window and a small window) face the internal hall and reception area. As a result, no daylight enters the room and the curtains have to remain closed for privacy. Third, complimentary water is not provided. Although the three bottles of water in the minibar were not charged at check-out, which I appreciated, the absence of free bottled water as a standard amenity was surprising. Check-in is only possible between 6:00 pm and 8:00 pm, and check-out is from 8:00 am to 10:00 am, which is much more limited than standard international practice. The room was also quite cold, and the heating system was not intuitive to operate. Additionally, since the hotel is located in a residential building, noise from upstairs (footsteps, conversations) was clearly audible, even late at night. The hotel is good in terms of quality and location, but the additional charges and organizational aspects significantly affect the overall experience.

L'albergo si trova in un punto strategico, a pochi chilometri da Bari, Polignano e Monopoli. Bisogna spostarsi in macchina in quanto si trova sulla superstrada. Di fronte l'hotel un panorama mozzafiato col tramonto sul mare. Servizio eccellente, tutti molto gentili. Colazione ottima fatta sulla terrazza al sesto piano con vista sul mare.

Ottima posizione Dell hotel per muoversi comodamente in macchina, con la comodissima possibilità del parcheggio disponibile in struttura.

The rooms were clean and the breakfast, gym and pool were great. However, the reception could have been more attentive and welcoming. It would have been helpful if they explained where the facilities were, like the gym, pool and free bike hire. They also have a coin laundry but no coin exchange machine, and the reception would not change coins for us even though they clearly had some. Overall it felt like we had to chase up services that should have been made easily available.

Then pool was okay but the birds kept on flying in and drinking from it so I got out of there to avoid avian flu which would have destroyed my vacation. They need to really keep the birds out of the pool. They also don’t have a clothing steamer or irons so you might need to wear your wrinkly clothes or pay them and they return it back ironed the next day. The toilets had low water pressure so sometimes to took like 3-5 flushes to get rid of all the toilet paper and poop. The location is about 1 km from the city centre and a bit further from the Leece station. The breakfast was comprehensive and had the standard things like hams, cheeses, pancake machine and ice creams and gelato for 15eu . This is probably a good value since a pasta is about 10-13 eu nearby anndni nthe city centre including the taxes. I don’t know if I’d stay here again.