Hotel Bintang 5 di Karnataka, India

Amazing hotel in a central location (connected to metro Green line) with friendly staffs. Breakfast was fantastic with lot of variety and options to choose from. Staffs made a special arrangement with a cake since we celebrated our Wedding Anniversary during our stay. Only downside is the hotel seems to be understaffed which becomes visible during the peak hours especially during Check-in and Check-out times.

We had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.

酒店在咖啡、胡椒種植園，環境非常安靜優美，圍繞中心湖建立了一些的別墅樓。酒店有3個餐廳，2個是露天的，四面通風，晚上有點涼。晚餐20:00開始。每天17:30種植園有免費導園參觀，學習了很多。衹可惜16:00以後有蚊子比較多，而17:30的遊園讓蚊子有了一頓美餐，如果遊園早上或者下午早一點就可以避免蚊子的問題了。房間硬件還可以，但是浴室、廁所設計非常不合理，進入廁所必須通過淋浴室，洗澡後，廁所地上都是漏進的水，非常滑，如果將淋浴室與廁所的門並排分開，就會解決問題。衞生還可以，枕頭太空棉比較廉價，與酒店價格檔次不符。

The rating does not guarantee the real situation, very disappointing to get a room not in accordance with the photo, the toilet door also needs to be repaired so that when bathing water does not make floods, the room door is damaged, the refrigerator must ask, the room phone does not work, the child's play ground area is very dirty and a lot of mosquitoes .

ideal location Excellent facility. 2 issues 1. Uber doesn’t come to hotel, you have to walk to airport and then stand in a usually long queue. I think Taj has some arrangements with Uber that needs to be looked at. 2. No indoor swimming pool.