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Telusuri Ulasan Pelanggan untuk Hotel di Grand Est

Continental Hotel

Continental Hotel

8.6/5105 Ulasan
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
Holiday Inn Reims - City Centre

Holiday Inn Reims - City Centre

7.9/5119 Ulasan
The room is large, the breakfast in the rooftop restaurant has many kinds, and the service is friendly (the only drawback is that the bacon is too burnt). It is only a three-minute walk away from the busiest and busiest part of the city center. Consider coming again next time.
The People - Strasbourg

The People - Strasbourg

8.4/5175 Ulasan
Bourse-Esplanade
Booking during christmas market period, so hotel price is so high and another choice was fully booked. You NEED to check in on 3pm only even if I could check in before check in time in Paris.... but they have luggage locker but not free of charge. Room is clean, new and very big. Location is far from tram and bus (10 mins walk). I take the tram to central station for going to other city, tram is always delay :( it stop on the way then I missed the train ;( Recommend to book the hotel near main train station !
Hotel Saint-Martin

Hotel Saint-Martin

8.5/5117 Ulasan
The location is right in the center of Colmar, right in front of the well-known Christmas tree and toys, the rooms are stylish, the reception is very attentive, and information was given about the facilities of Colmar. If I went again, I would stay there without hesitation. Thanks.
Aparthotel Adagio Access Strasbourg Petite France

Aparthotel Adagio Access Strasbourg Petite France

8.3/586 Ulasan
I really enjoyed the experience The room is nice and clean, the breakfast service is good, and the front desk is composed with nice people, especially Patricia who was very helpfull.
Hotelf1 Mulhouse Bâle Aéroport

Hotelf1 Mulhouse Bâle Aéroport

6.3/5109 Ulasan
I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first. I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine. More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable. This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
Premiere Classe Thionville

Premiere Classe Thionville

7.7/5127 Ulasan
Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service. In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
Ibis Strasbourg Centre Historique

Ibis Strasbourg Centre Historique

8.3/565 Ulasan
Great location! Less than 10 minutes walk to petite France and train satation. Breafast with al lot varieties. Staff members very helpful and friendly. If the air con can be more powerful would.be great.
Aparthotel Adagio Access Saint-Louis Bâle

Aparthotel Adagio Access Saint-Louis Bâle

8.2/5120 Ulasan
We was 9 night sejour in adagio hotel, the holidays days was very relaxing thank the personal, location and good apartment room to enjoy our trip.First of first all the receptionist was very friendly and kindly and the hotel large studio was super clean and comfortable,the bed very comfortable and can very good sleep, kitchen is well with all what need for to cook some lunch or dinner.The hotel hat one schwimpool but we have nothing us because was not the time for schwimm.. The location of hotel was super you can in saint louis shopping go directly to station Frontiere ( that is 100 meter form Hotel) with bus 604 up E.Leclerc saint Lois,( is 10 bus station) here find many französische Spezialitäten and the same time.from hotel up basel very close to basel city and Bahnhof train station with tram 11. We have pay week tickets for 7 days for 45 Frank pro person for Basel and all Basel Zone and for 47 Frank pro person tickets for Zürich for to go and back.The time is very quickly run and is everywhere many attractions., The Adagio hotel is for sure one address to recommend to another costumer.thanks for the nice holiday time.
B&B Hôtel Troyes Saint-Parres-Aux-Tertres

B&B Hôtel Troyes Saint-Parres-Aux-Tertres

7.3/586 Ulasan
Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.

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Informasi Travel Lokal

Jumlah Hotel2,641
Jumlah Ulasan48,917
Harga Rata-Rata (Hari Kerja)Rp 2.391.200
Harga Rata-Rata (Akhir Pekan)Rp 2.462.647