Hotel Dengan sarapan di Hainan, China

Absolutely astonishing view, great place, hope to visit it again! A little bit hard to move around, but thanks to the fellas who drove us around every time!

A major downside was that even at 9:30 in the morning, towels were not prepared at the pool, and we had to wait quite a long time for them. Also, be aware that the beach does not have sufficient capacity of sunbeds or towels, so it’s better to bring one from the hotel. It would be nice if the staff, both at the pool and in the restaurant, had a more polished and consistent grooming standard. Some of the uniforms looked worn out, with faded T-shirts. On the positive side, the hotel is continuously maintained, which is a plus. It is a nice hotel with good kids’ activities, although it is worth mentioning that it is starting to show some signs of wear. Another advantage is the variety of shopping and dining options around the hotel. A trip to Yalong Tropical Paradise Forest Park is just a few minutes away and definitely worth visiting. For English-speaking guests, Sophie was a great help. She checked in with us several times during our stay to make sure everything was fine, and she was very kind and helpful. However, the rest of the staff mostly speak only Russian and Chinese. This is also reflected in the breakfast area, where many of the dishes are labeled only in Russian and Chinese. An English translation would be highly appreciated.

Taman hotel, kolam renang, pantai, dan perangkat keras lainnya semuanya bagus, dan tepi laut di luar taman sangat nyaman dengan sedikit orang. Yang down adalah layanan perangkat lunaknya. Ini juga merupakan masalah lama hotel seri Wanda. Yang benar-benar tidak bisa ditolerir adalah kenapa kamu membuat wanginya begitu menyengat di dalam ruangan, membuatku jadi bau. Ketika saya menelepon layanan pelanggan, mereka pada dasarnya memberi saya jawaban asal-asalan dan tidak pernah datang untuk menyelesaikan masalah.

We stayed at Crowne Plaza Resort Sanya Bay for 3 nights and left with very mixed feelings. For the price we paid, we expected a higher level of service. Starting with check-in, we had to wait around 15 minutes in line before being helped. The hotel itself is very large, with a beautiful pool area and spacious rooms. There are plenty of activities for kids, which is definitely a highlight for families. However, cleanliness was questionable. There was noticeable dust on the nightstands that never seemed to be removed during our stay. After cleaning, our bed was not even made. The housekeeping staff also entered the room too quickly, after a single knock, they would already open the door, which felt intrusive. Since bad weather kept us inside for part of our stay, we discovered the in-room TV was very outdated, without USB support or screen mirroring, making it impossible to connect our own devices. The biggest disappointment, though, was the buffet for breakfast and dinner. The variety was limited, and almost everything was Chinese cuisine (which should not be a problem) but 15 yuan chaofan from a shushu tastes ten times better than the one from the 238¥ buffet. We were surprised not to find any Western staples, and the menu hardly changed from day to day. Overall, the resort is beautiful and has great potential. It’s a good place for families, thanks to its facilities and kid-friendly activities. However, with some improvements in service, cleanliness, and dining variety, it could truly meet the standard expected of a Crowne Plaza.

The complex is very big, however with spacious reception, restaurant space and complex outside it does not get crowded. Very good surrounding area, including beach area. The service provided by staff is also excellent, and for us as foreigners it was nice lot of staff in the hotel spoke English.

Hotel feels very old fashioned style and service attitude wasn’t so nice. At 3 room wasn’t ready and no one even apologised and even didn’t offer us water. We got the room only at 4:00 and it was very disappointing just opposite the elevator, despite the fact that we asked room away from elevator in advance. They tried to change us another room but also opposite the elevator. Finally manager helped us to solve this issue and offered us better room in better condition and with beautiful view. Hotel area and swimming pool is good and pleasant, but for this money you can get much better conditions in new modern hotel.

Saya menggunakan voucher Huazhu Club dari Singles' Day untuk dua malam seharga 338 RMB, dan hotel di Haikou ini adalah salah satu pilihannya. Hotel ini memiliki tempat parkir, yang merupakan nilai tambah karena terletak di area pusat perbelanjaan, sehingga mudah untuk berjalan-jalan. Namun, kekurangannya juga adalah area pusat perbelanjaan tersebut – banyak orang dan mobil. Hotel ini berada di dalam pusat perbelanjaan, jadi tempat parkir terbatas pada hari libur. Jika Anda memberi tahu layanan pelanggan sebelum meninggalkan hotel setiap hari selama masa inap Anda, parkir akan gratis. Area di lantai bawah ramai dan nyaman untuk berbelanja. Jaraknya sekitar 15 menit berjalan kaki ke bagian pusat perbelanjaan yang paling ramai. Lantai bawah mungkin agak berisik, tetapi masih bisa diterima; akan tenang setelah tengah malam. Mereka tidak menyediakan penitipan bagasi, tetapi robot pengantar makanan akan mengantarkannya ke pintu Anda. Hotel ini menawarkan layanan laundry dan pengering. Secara keseluruhan, hotel ini sangat bernilai untuk uang yang dikeluarkan.