Lokasinya dekat stasiun kereta dan murah. Kamarnya juga bersih, tetapi area dapurnya kotor. Misalnya, kursi, tempat sampah yang meluap, dan wastafel yang tidak terawat. Selain itu, peralatan makan, piring, dan perlengkapan kebersihan yang kurang memadai membuat dapur sulit digunakan.
Area umum ramai dengan musik yang diputar di atas kepala sehingga menyulitkan untuk bekerja.
Secara keseluruhan, penginapan ini rata-rata, tetapi harga dan lokasinya bagus.
I recently stayed at [Hotel Name], and unfortunately, my experience was extremely disappointing. The customer service was absolutely terrible—staff were rude, abrupt, and completely unhelpful when dealing with issues. Rather than resolving concerns professionally, they argued with guests, even when they were clearly in the wrong.
Additionally, the hotel’s website is misleading. It states that parking is free, but upon arrival, I was charged €10 per night without any prior notice. The parking spaces are also far too small, making it difficult to park properly, especially if you arrive late at night.
Overall, I would not recommend this hotel to anyone. A hotel stay should be stress-free, but the lack of communication, poor service, and hidden fees made this an unpleasant experience.
walkable from Graz train station still very quiet rooms with modern room and bathroom facilities. we stayed in winter and the heating was good but can not comment on AC. beds were comfortable. breakfast varieties were plenty and overall taste was good. staff was helpful. the city centre was within walking range and tram lines in the city centre were free.