Hotel Dengan bar di Wisconsin, Amerika Serikat

Our stay was actually nice. The only frustrating part is we had to come a day early for our stay due to bad weather coming Saturday night where we live & we had to be sure we could get home by Sunday. I spoke with the Trip.com gentleman and with me on the line he called the Delta hotel because I wanted to switch Saturday night to Thursday night due to bad weather coming. We were there to meet our new born granddaughter. After he spoke with Crystal, a customer service representative at Delta, he said everything will be fine, but I will need to make Thursday’s reservation directly with Delta reservations so he transferred me. Before he transferred me, I asked him if Saturday will be canceled and we will not have to pay. He said Delta Customerservice will take care of that so as I spoke to Crystal about it, she said you need to talk to Trip.com to get that taken care of because Trip.com does not refund, I told her I did talk to Trip.com and they told me that Delta will take care of it. And she said she would look into it so she transferred me to the reservation line and I made the reservation for Thursday, March 12. As we checked in, I brought this situation up and the gentleman at the front desk said to ask about it Friday morning because I had to check out then check back in. So Friday morning I went to the desk to discuss the situation and to check in again because this booking was through Trip.com. The manager was there and she explained to me that they don’t give a refund, but I explained to her that I talked to Trip.com and Crystal, from Delta and she said she would take care of it. To me taking care of it was canceling, and we would not have to pay for that extra day so the manager stated she would look into it. Saturday morning, as I checked out, Crystal was at the front desk and I went through the hole discussion again, and she did have something written down that she looked at, and she said we need to cancel through Trip.com the third-party reservation and that Delta will not refund us for Saturday night. I do understand the rules, but also as customer service from both Trip.com and Delta I would think because we’ve stayed Thursday night that we should not have to pay for Saturday night being that it was the same amount of nights. In the end we paid for a night that we did not stay therefore I feel either Delta or Trip.com got paid twice for that night cause I’m sure that room was taken by another customer, my hope is that we can be refunded for the Saturday night we were charged for and did not stay on top of this. We ended up paying more which I was fine to do being that we had to book through Delta for Thursday night, which I will always book directly with a hotel, and no longer a third-party since they do not consider blizzard weather a reason to get home. Please consider a refund for Saturday night. Thank you, Mindy Kottke.

Our stay was short because we were just in town for a wedding, but you get what you pay for. Especially for only 62$ a night. It was decent cleanliness, i mainly marked it down because we found and killed 3 bugs, which bugs are like my worst enemy. We checked for bed bugs, there weren’t any. we also marked it down because of the little smell that wasn’t quite right and on one of the bed sheets there was a brown stain. a tip for the staff if they are reading this, the plug in wall scent thing needs to go upright, you put it upside down and it leaked all over the nightstand! Also to maybe even the owner, bug traps are so cheap, just some sticky ones behind the fridge and dressers would do you wonders. It would prevent from your customers having to see the bugs as well as having to kill them. The amenities are marked low because the pool was closed, and the restaurant that’s attached seems to not be in business. there was no signs that we could see saying that the business was closed but it looked that way. The location is good, 10 minutes away from downtown! it’s a little bit of a rural area but it worked well for us as the wedding venue was only 10 minutes away. So any future customers, if you are expecting a holiday inn or better, you aren’t gonna get it! This feels more like a mix between motel 6 and a super 8. Lower your expectations if you come here. it’s a doable place for a cheap stay.

좋은 위치 .클래식한분위기.조용히 쉬기좋음. 침구편안함.주차장이 편하고 입구가 찾기편하게되어 있음.다시방문할 의사 있음.

Came here with my husband to visit my hometown so I know the area very well. Best location to stay and explore and with all the new changes to downtown. However, even though location is good I will never stay again. I wouldn’t call it a hotel but more motel. It was on the better side though (cute) I would say. Definitely the hotel cost way more than is should. There’s an additional $20 that they say is for wifi/renting bikes/24 hr lobby/yoga mats/indoor and outdoor games/live music/gym/parking/discounts at certain stores of downtown in which they don’t even know of or which ones they are. However, I didn’t use any of that so I pretty much used up $20 ok nothing. If it was part of the hotel price itself then ok I understand but a separate charge for these amenities is ridiculous. When you look at the hotel photos you’ll also find that there aren’t photos of the bathrooms and kind of understandable. Bathroom wasn’t too bad but also not in the best condition (definitely could use remodeling).

This may be one of the finest hotels we experienced during our travels in the USA. The staff were exceptionally friendly, starting from the moment we entered the hotel. Ms. Stephanie, we are incredibly grateful for your kind assistance and understanding. They recognized how exhausted we were from our adventures at the remarkable Sturgis Motorcycle Rally, so they expedited our check-in process and provided us with various resources to help us regain our energy. They truly paid attention to our needs and responded swiftly. We sincerely appreciate that. The room is clean and cozy, and the view from the 23rd floor is fantastic. The food is excellent. The Harley-Davidson Museum is located just about a mile from the hotel, and we were able to reach many fascinating places within walking distance. The city view is breathtaking. We hope to return to Milwaukee someday, and if we do, we will certainly choose The Pfister Hotel again. Thank you very much!