Hotel Dengan bar di Provinsi Eskişehir, Turki

Issue with Booking at Hotel Tasigo Eskişehir – Discrepancy and Guest Policy Concerns A frustrating experience with a recent booking at Hotel Tasigo Eskişehir, made through Trip platform. Upon arrival at the hotel, I initially inquired about room availability directly at reception and to view rooms. I was quoted a significantly higher rate than what was listed on Trip.com. When I showed them the lower price on the app and asked if they would match it, I was told they would not. However, the receptionist confirmed that I could book the same room through Trip.com and return with the confirmation. After booking the King Room via Trip.com, the hotel insisted that only one person could stay in the room unless we paid an additional fee. This was despite the fact that: The room type was clearly for two people, Only one breakfast was included (which we accepted), And no restriction on guest number was mentioned in the listing. It took a prolonged discussion and escalation to the manager before two guests were allowed to stay—only after unnecessary argument and delay. Additionally, the rate for the second night on Trip.com was significantly higher than the first night. I strongly recommend Trip.com highlight or suggest booking the entire duration of a stay at the outset, rather than booking night by night, to ensure guests lock in the best rate and avoid such discrepancies.

The hotel manager and all staff are very welcome and provide assistance. The location of the hotel is excellent and served with all the needs of the tourist.