Hotel Dengan Bar di Porto District, Portugal

10 min walk from the airport, my arrival was delayed, the reception was open, and even at near midnight went to the bar for refreshments, the room has air-conditioning and a mini balcony, spacious and clean , good shower and toiletries provided, breakfast is available

Rooms interior is not very new, but hotel is in great location, easy to get to all the spots(walking distance), staff are friendly, highly recommend! Would love to stay in again next time~

Location was good. HOWEVER, An incident happened during my stay and I felt the incident management and service recovery process was bad. Some pipe in my room burst at around 10pm and a few of my clothes and brand new duffel bag was soiled. I went to the reception to explain the situation immediately. The staff couldn’t move me to a new room as they were fully booked. Was told that I had to wait till the next day when the manager report for work to talk about the matter. They offered free breakfast which I rejected as I was not interested. Did not offer any laundry services regarding my affected clothing and bag and I was expected to wash it on my own? The next day around 430pm, I went to the reception counter to speak to the manager and was told to wait for awhile (not sure for what?). Waited for ~10 minutes and asked what was I waiting for, and was told to wait further and she will speak to us. Shortly after, she explained the situation and offered a free breakfast again which I rejected. I informed her that the stains on my brand new and unused bag were still visible. She then mentioned that I could bring my bag for dry cleaning and they will compensate me if I showed them the receipt. Felt that they should be the one to bring my bag to the dry cleaning services and bring it back to me instead of getting me to go on my own as I’m supposed to be a guest exploring the city while I’m here for vacation? And it was due to the pipe issues which they should have been responsible for? Anyway, I explained that I was going to leave the city the next night and queried if the dry cleaning services would be completed by then to which I understand this is something none of us can guarantee. Hence this option wasn’t that feasible. With that, she offered to refund me for one night stay which I agreed. Thereafter I asked her to locate the nearest dry cleaning services for me and she provided me the address of a self service laundry services near the hotel. I went to wash and dry the bag and went back with the receipts to ask for the compensation but was informed that it is an “either or”option. She said that since I have already accepted the one night refund, I have to pay for the cleaning services myself. I was too tired to argue and my mood was already ruined by the entire incident. Felt so dissatisfied with the entire service recovery process.

Warm, friendly, helpful greeting at reception was a very good start. Hotel was walking distance to airpoert, but due to the time my wife had to get to the airport, 4.50am, paid for the coach (very reasonably priced - EUR2.00). Dinner was a selfservice, choice of full buffet, which included choice of hot dishes; 5/6 cold dishes including excellent gambas; soup; dessert, choice of 5 cheeeses; coffee - very reasonably priced. Breakfast was excellent, hot, cold, cereal, coffee, juices; bread etc. Breakfast available for early plane flights - 4.40am onwards. My wife & I very much enjoyed our stay. No noise form planes, as there were no late flights. Secure parking, at a small cost

Everything went well. The hotel is located in the middle of some buildings under construction, but the construction has stopped and they are abandoned, it creates a bad appearance, but nothing happened, everything went well. There were no staff at breakfast to clean the tables or to talk to us. We arrived and sat down, we didn't even have to give our room number.🤷♂️

Very clean and cozy hotel. Very attentive staff and willing to help with everything necessary. The rooms are very cozy and comfortable, you can see that the bathrooms have been renovated to make them more comfortable. The breakfast area is very spacious and has a variety of fruits, sausages, pastries and pastries. To add a drawback, it is a little far from the center or leisure areas or restaurants within walking distance.

Brand new hotel, very well located, lovely staff and a variety of choices for breakfast. It is very close to a department store (El Corte Inglés), a subway station and few attractions. Microwave and mini fridge is also available. Definitely, I will come back.

A very satisfying accommodation experience. The room is large, the front desk speaks good English, and the hotel breakfast is cheap and delicious.

Service and breakfast is good, also the location of the hotel. Just need some improvements on their amenities 😊

New hotel. Everything was very clean n tidy. Well kept. Will stay here again if I have the chance 👍👍💯

Rooms interior is not very new, but hotel is in great location, easy to get to all the spots(walking distance), staff are friendly, highly recommend! Would love to stay in again next time~

Location was good. HOWEVER, An incident happened during my stay and I felt the incident management and service recovery process was bad. Some pipe in my room burst at around 10pm and a few of my clothes and brand new duffel bag was soiled. I went to the reception to explain the situation immediately. The staff couldn’t move me to a new room as they were fully booked. Was told that I had to wait till the next day when the manager report for work to talk about the matter. They offered free breakfast which I rejected as I was not interested. Did not offer any laundry services regarding my affected clothing and bag and I was expected to wash it on my own? The next day around 430pm, I went to the reception counter to speak to the manager and was told to wait for awhile (not sure for what?). Waited for ~10 minutes and asked what was I waiting for, and was told to wait further and she will speak to us. Shortly after, she explained the situation and offered a free breakfast again which I rejected. I informed her that the stains on my brand new and unused bag were still visible. She then mentioned that I could bring my bag for dry cleaning and they will compensate me if I showed them the receipt. Felt that they should be the one to bring my bag to the dry cleaning services and bring it back to me instead of getting me to go on my own as I’m supposed to be a guest exploring the city while I’m here for vacation? And it was due to the pipe issues which they should have been responsible for? Anyway, I explained that I was going to leave the city the next night and queried if the dry cleaning services would be completed by then to which I understand this is something none of us can guarantee. Hence this option wasn’t that feasible. With that, she offered to refund me for one night stay which I agreed. Thereafter I asked her to locate the nearest dry cleaning services for me and she provided me the address of a self service laundry services near the hotel. I went to wash and dry the bag and went back with the receipts to ask for the compensation but was informed that it is an “either or”option. She said that since I have already accepted the one night refund, I have to pay for the cleaning services myself. I was too tired to argue and my mood was already ruined by the entire incident. Felt so dissatisfied with the entire service recovery process.

Very clean and cozy hotel. Very attentive staff and willing to help with everything necessary. The rooms are very cozy and comfortable, you can see that the bathrooms have been renovated to make them more comfortable. The breakfast area is very spacious and has a variety of fruits, sausages, pastries and pastries. To add a drawback, it is a little far from the center or leisure areas or restaurants within walking distance.

A very satisfying accommodation experience. The room is large, the front desk speaks good English, and the hotel breakfast is cheap and delicious.

Service and breakfast is good, also the location of the hotel. Just need some improvements on their amenities 😊

New hotel. Everything was very clean n tidy. Well kept. Will stay here again if I have the chance 👍👍💯

We arrived earlier for check in, and yes it's all in a rules about time of check in, but it was actually a line of people trying to do same, and hotel was not looking fully booked. We had to wait some time, and once they started to check in, it of course took time, because there were quite a lot of people. Rooms are clean, stuff is quite helpful, they helped us to figure out that fancy system of air-conditioning - which was actually feeling quite cold. So in general, except earlier check in and line for check in- all went pretty smooth.

Room size acceptable but again like quite some hotel we stay; we don’t like the bath area as water get easily spilled outside to the sanitary area. The reception is very helpful giving us good advise how to move around to the places of interest

The hotel is conveniently located, with the metro station about a 7-minute walk from the hotel and almost every line to the city center, and there are also several bus routes about 200 meters from the hotel. The room is clean and comfortable, and the price is good. Breakfast was average.

Well, as I said: ”I'll be back:- and I did) a little more in Porto and here. Because I liked the breakfasts. Lots of fruit, freshly squeezed orange juice. They refill the bottle of water in the room. Everything is nearby.

Brand new hotel, very well located, lovely staff and a variety of choices for breakfast. It is very close to a department store (El Corte Inglés), a subway station and few attractions. Microwave and mini fridge is also available. Definitely, I will come back.

Simply one of the best places near Porto (Porto itself is across the bridge)! Clean, big beds, comfortable mattresses. You don't feel like there is anyone else in the room with you, as the beds are spaced apart. There is a common room, kitchen, fridge, you can cook your own food. Friendly hostesses called me a taxi at night and packed me breakfast to go. Will definitely be back!

Cannot fault Vincci Ponte de Ferro in any way. It has to be one of the best, if not the best locations in Porto. The view from the restaurant and bar are to die for. Everything in the hotel is pretty perfect. Our room was very nice. The breakfast buffet is one of the best we've ever had. The service was exemplary, the staff were friendly and couldn't have been more helpful. Would thoroughly recommend. The picture is from the bar.

Excellent location, super kind and attentive staff, great breakfast

Staff at check in double charged us our room fees that has been already paid. Our credit cards were asked for the purpose of deposit only though a mistake was made but was not communicate to us by the staff but only found out via credit card notification. I’m a Portuguese native speaker. It was a USD 1000+ charge on the card…

Nice hotel, clean and 20 minutes from the center. Small downside: access to the indoor swimming pool for a fee and in the morning at breakfast time the background music is too loud despite my request to turn down the sound.

First of all, the interior is really amazing. And the view from the special seats. You can see the whole city of Porto. The rooftop is a must see.

In general, the room is clean and nothing more, but the rooms are rather ”tired”. No slippers / bathrobes - and although this is the norm for a three-star hotel, nevertheless, the absence of even a soap dish for bar soap provided by the hotel itself is already interesting) The shower cabin was leaking, we had to wipe the formed puddles with towels. At the junction of the cabin with ceramic tiles, black mold is possible, black plaque is possible, but most likely mold. In Portugal, the presence of mold is like snow in Russia in winter - for granted) But the water pressure in the shower was such that at least do yourself a hydromassage - I really liked it)) The mattress is quite hard, those who have a sore back are unlikely to appreciate it, but massive comrades will be very comfortable, the mattress practically does not slip. There is a kettle and cardboard cups in the room which is a big plus. For those who are interested - TV catches almost all possible channels. Breakfast is typical European: yoghurts, muesli, sliced cheeses and ham, bread. sweet buns and pastries, boiled eggs, fruits, tea and coffee. Nothing special but you won't leave hungry. The cost of breakfast is 18 euros for two.

I liked the hotel very much, they welcomed us very well, I liked the apartment very much!

Stayed here for another 2 nights. The hotel is clean and sanitary, the breakfast is rich, and the price-performance ratio is high. I will stay here again next time. It is very convenient to have a car. I will also recommend it to my friends. It is a very reliable hotel.

10 min walk from the airport, my arrival was delayed, the reception was open, and even at near midnight went to the bar for refreshments, the room has air-conditioning and a mini balcony, spacious and clean , good shower and toiletries provided, breakfast is available

Warm, friendly, helpful greeting at reception was a very good start. Hotel was walking distance to airpoert, but due to the time my wife had to get to the airport, 4.50am, paid for the coach (very reasonably priced - EUR2.00). Dinner was a selfservice, choice of full buffet, which included choice of hot dishes; 5/6 cold dishes including excellent gambas; soup; dessert, choice of 5 cheeeses; coffee - very reasonably priced. Breakfast was excellent, hot, cold, cereal, coffee, juices; bread etc. Breakfast available for early plane flights - 4.40am onwards. My wife & I very much enjoyed our stay. No noise form planes, as there were no late flights. Secure parking, at a small cost

Easy to clean and comfortable. There is a locker to store luggage, but because the locker door was unlocked and the luggage was put in, I followed the instructions on the back of the proximity card but it couldn't be locked. I don't know if it was an operating error or other reasons, so I went to have a meal without locking it and came back.

The environment is good and it is close to the airport. There is a free bottle of water every day, but no coffee or kettle. The network is good, but not very good.

We were attended by a girl who was in the afternoon of 08/03 but unfortunately I don't know the Her name. A great receptionist, we are very well served and in a great room (309).

The hotel is very comfortable and comfortable.

The location of the hotel is very good, it is convenient to go anywhere, the hotel staff is also very good, breakfast is OK, very nutritious, we go to the customer factory, the front desk Hebei is warm, give me a taxi, things to the hotel, the car to the airport is free at any time

Very good, a few minutes walk from Porto Airport. The front desk was very welcoming, recommended the restaurant at night to me, and also helped me print the boarding pass. The room is hygienic and air-conditioned.

The hotel is a very comfortable hotel with basic comforts, a clean and quiet room. It was a good stay.