MMariaCFrom arriving at the hotel, my family and I felt super welcomed.
The hotel is beautiful and smells delicious. You get a free voucher for a drink at the roof top bar and a lovely jasmine smelling towel. These are some small but really nice touches. We had Lyon as the welcoming staff at the lobby, he is not only handsome but also very helpful and kind haha.
The hotel is REALLY well located near the malecón de miraflores, which is on the coastline. It is a nice place to jog in the morning or walk around. There are bars and restaurants nearby in a very lively street.
The hotel roof top bar has music and Latin nights Thursday to Saturday night, and I think it is open for adults 5-11pm. Kids can go before 5pm and enjoy the rooftop infonity pool. It is small but it has a lovely view.
The room we had was enough for 4 of us. We did not try breakfast but it looked nice.
The gym could be improved with some small additions. There are no yoga mats, dumbbells or kettlebells but one multi-purpose machine, and also a walking and bicycle machines.
Unfortunately I did not take too many pics, I am sharing the few ones I took.
I would definitely stay there again.
LLouise MaineThe hotel is very centrally located in the historical center. My room included a simple breakfast that was good. Front desk and people were very helpful.
JJose L Puig VargasNice and comfortable stay. The hotel is well located, and the facilities are in good condition. Breakfast a little expensive but totally variety, but overall a good experience.
SS_KKWe stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
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However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
DDinu26All in all, a good experience, a good option for Lima. Very kind and helpful personnel and well located. Still, some improvements could be made, like changing the shower head (it runs in all directions, being old and calcareous), window curtains would need a cleanup or hallways a refreshed air. Also, soundproofing is extremely poor: between the room door and the wall there is a few centimetres gap, so you can hear everything like it is indoors and the windows are not the best quality, as one can hear all traffic and honks until late. Breakfast is rather poor, same very few options every day.
TTamuService was great as usual by the receptionist and really appreciate the warmth and smile from Stefanny. The swimming pool is a heated one so I could swim in it even though it was a cold day. Loved the welcome drinks and the amenities (coffee machine, body lotion, body shower, hand soap, shampoo, thick and soft tissue paper). The beds and pillows are comfortable, there’s a usb charger at the table. It’s a really convenient place near Kennedy park. Note that no cotton pad or cotton buds, toothbrush, shower cap were provided but I am ok with that. Security was really nice too, was waiting for Uber at night by the street and he would walk out to wait with me just to be safe.