Hotel Dengan bar di Zadar, Kroasia

Very nice location and reasonable price. Unfortunately, my friend's backpack was stolen in the hotel. Luggage storage was unguarded. Travellers can go in and out and drop down their luggage easily. My friend's suitcase and backpack were pushed out by the others but they did not put them back and her belongings were left outside of the luggage room for a really long time. The luggage room was opposite the concierge but none of the staff tried to put her stuff back to the room. Eventually, my friend's backpack were stolen. We only realised it when we came back to the hotel and took our stuff. The staff was not that helpful and even tried to stop my friend from calling the police. After the staff checked the cctv and confirmed one of their customers who checked in that day stole my friend's backpack, she could finally call the police. Luckily, the police acted so fast or we would have missed our flight. The stay was pleasant despite this unfortunate event happened. Many of the valuable items were placed in the backpack and my friend was really upset. I hope the hotel can make a response of it and offer some compensation.

Tempat menginap yang sangat bagus. Lokasinya sempurna. Staf sangat ramah. Restoran yang terhubung dengan lokasi dengan diskon untuk orang yang menginap di akomodasi. Tempat ini bukan hotel. Padahal saya memesan kamar pribadi dengan kamar mandi pribadi. Sebuah catatan tertinggal di meja saya menjelaskan ini bukan sebuah hotel. Jangan mengharapkan perawatan karpet merah. Menurutku itu aneh. Nada-nada pasif-agresif semacam ini ada di sekitar fasilitas dan membuat saya merasa sedikit tidak nyaman. Namun, setiap kali saya membutuhkan bantuan, manajer dan staf dengan senang hati membantu. Sebagai tambahan - kamar mandi pribadinya sangat kecil dan tempat tidurnya akan terasa lebih baik jika ada bantal tambahan. Penting untuk diingat ini adalah sebuah asrama bukan sebuah hotel. Ada kebisingan sepanjang hari dan terkadang bau aneh yang tidak diinginkan. Saya menikmati waktu saya di sini dan merasa cukup nyaman dan sangat aman.