Hotel Dengan bar di Lancashire, Inggris Raya

Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people! Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!

The location is great, but everything else is quite old and worn out. The service was quite bad, we did not have any towels or water bottles in our room. Upon asking, they said we are ‘supposed’ to get the towels from the receptions. And only the rooms with a fridge will have water bottles. Did not even offer to let us buy any bottles. As it was quite late when we realised we did not have any bottle of waters, luckily found a Co-op in 5 mins distance closing soon, we had to grab them from there. The room had a partial sea view. But the bed was so noisy and squeaky even with the slightest movement. All the other furnitures were very old, no charging or plug points beside the bed. If not for location, because the beach is quiet in front of the hotel, i wouldn’t have even considered it ever again. One good thing about it was the swimming pool, it was very clean but the changing rooms could have been much better. I have booked through Trip.com previously, so I know it has nothing to do with internet or 3rd party booking, it is just a very old hotel. And the pictures are quite deceiving.

Team service was excellent, great communications when needed. Room was clean as was the rest of the hotel. Only slight negative was the eating area size, got busy quickly but luckily we came to have breakfast earlyish.

omg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back

Was happy with our stay at the hotel  I did not except the plenty of food we were offered  Was so delicious  The room was clean  Only the carpets are old and car park is difficulty  But l would love to go again  I really enjoyed the food  Had variety and you would until you are full Thank you and keep it up

I got a cheap twin room the room it self was good but when I looked out the window all i saw was a wall of slate no view at all

Very overpriced for what it is. Location is excellent but no parking. Staff were nice but like I say, rooms overpriced for what they are. Only one of 2 lifts worked and even then was a pain to use. Nothing special