Hotel Dengan bar di Kent, Inggris Raya

The hotel is decent. Would have been great if the room came with a mini fridge, slippers and bath robes as they do have swimming pool / sauna and jacuzzi. But all in all it’s a decent hotel for the price

I was a bit concerned as I approached the hotel, it didn't look great. Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect. My only negative is that the sauna wasn't working. The best feature of this hotel though is it's staff, very friendly, efficient and happy to help. Will be returning.

On arrival service was great and very helpful. Room had a great view a little on small size but not complaining as it was very clean. On the down side. Mattress needs changing as springs have gone. Woke up with them digging in my back. Went for breakfast as continental breakfast was included. It's extra for cooked of which I would be happy to pay for. However I was totally ignored as person too busy folding napkins and kept their back to me. I wasn't going to hang around. There was no fruit just bread, muffins and yoghurt. I was going to speak to the front desk about this but no one about so I let myself out of the car park.

It’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.  I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩 The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.  I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.  If you don’t like to be cold & lots of stairs are a problem don’t book.  If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!