Hotel Dengan Bar di Conwy, United Kingdom

Hotel was in really good location from transport links, staff where so caring and friendly, food was great and hotel was very clean and presentable.

My wife and I stayed at The Grand hotel from 03/05/24 to 06/05/24. The location of this hotel is excellent with lovely views over the Irish sea. I paid extra for a sea view as we wanted to look out over the sea. When my wife and I entered the room after checking in we found that the room and the bathroom were very clean and tidy, we couldn't fault the cleanliness. Our room had a kettle and a coffee machine which was good, but Kenco coffee, which is not so good, bad tasting coffee. Also, in the room is mobile electric radiators, which we did use even though it was the month of May! Also, there was always plenty of hot water to have a nice warm shower.That's the plus side of my review. Now the negative side: The hotel itself is old, in its heyday, I think that it would have been a very impressive building. But now in 2024, it needs a good refurbishment which would cost £millions. We noticed in the bedroom that was allocated to us that there were no bedside tables/cabinets, also, no bedside lights. This, we thought, was rather strange as every hotel that we have stayed in has bedside lamps. The bedroom furniture was kind of weird. As my wife said: ” it looks like the hotel owners have bought it from a charity shop”! See photos attached. Another negative is that the hotel doesn't have its own parking facilities. Residents are required to park in the street and at a daily cost of £7, which I had to pay for 2 days, as the third day we checked out before 10am. We only discovered after arriving in the hotel that there is no wifi in the rooms! Both of us were shocked by this to say the least. But, if guests want wifi access in the rooms then they have to pay. I think that reception told us that it's £7.00 or £7.50 per day! After paying £423 for 3 nights I thought that it was outrageous for the hotel reception to ask for £7.50 for wifi access. But they said that it is the owner's policy, owner being Britannia. Well, Britannia didn't get £7 - £7.50 from us. So; we will definitely avoid staying at a hotel in the future which is owned and run by the Britannia Group, unless they change their wifi policy for their rooms.

Nice and familiar hotel. Good location.

The hotel is not far from the beach, although it is not directly facing the beach, but you can still see the hotel facilities. Although it is a bit old, it is still clean. The room has free costa coffee capsules. Milk and mineral water in the refrigerator are free 15 pounds per person. The breakfast is also very good with a sea view The price-performance ratio of this hotel is still very recommended. There are many restaurants when you go out. It takes only 2 minutes to walk to the small train on Mount Ohm

The seaside hotel is really nice. The rooms are clean, the breakfast is delicious and plentiful, and the staff are very attentive. Plus, you can watch TV shows and movies from other OPP platforms right on the TV.

Although good view, the walls between rooms are useless, There is no privacy you can hear the slightest sound from next door. This really is a big problem especially when next door has their TV on very early in morning....Window needs netting.

The view is great and it is worth staying. Breakfast is also very good, large.

We just had an overnight stay but everything went swimmingly. Smooth, friendly chech in; lovely room with good space, two comfy arm chairs and a good view, spotlessly clean room and bathroom. Parking was easy. Nice restaurant with good choice of menu. Chef clearly respects his vegetables. Exceeded expectations.

Very refreshing. The beds were also very clean. Tea bags and milk sugar are provided. There is a sink and water heater in the room. There are many sockets in the room. There is also a USB interface. Each bed has a small lamp. Eight beds in total. Pretty empty. The bathroom was also very clean. The kitchen has a fridge and microwave. There is also a large lounge.

Excellent breakfast served by very friendly staff led by a chatty do any thing for you manager. Parking available for a couple of cars in hotel back yard at £5 per night

Hotel was in really good location from transport links, staff where so caring and friendly, food was great and hotel was very clean and presentable.

My wife and I stayed at The Grand hotel from 03/05/24 to 06/05/24. The location of this hotel is excellent with lovely views over the Irish sea. I paid extra for a sea view as we wanted to look out over the sea. When my wife and I entered the room after checking in we found that the room and the bathroom were very clean and tidy, we couldn't fault the cleanliness. Our room had a kettle and a coffee machine which was good, but Kenco coffee, which is not so good, bad tasting coffee. Also, in the room is mobile electric radiators, which we did use even though it was the month of May! Also, there was always plenty of hot water to have a nice warm shower.That's the plus side of my review. Now the negative side: The hotel itself is old, in its heyday, I think that it would have been a very impressive building. But now in 2024, it needs a good refurbishment which would cost £millions. We noticed in the bedroom that was allocated to us that there were no bedside tables/cabinets, also, no bedside lights. This, we thought, was rather strange as every hotel that we have stayed in has bedside lamps. The bedroom furniture was kind of weird. As my wife said: ” it looks like the hotel owners have bought it from a charity shop”! See photos attached. Another negative is that the hotel doesn't have its own parking facilities. Residents are required to park in the street and at a daily cost of £7, which I had to pay for 2 days, as the third day we checked out before 10am. We only discovered after arriving in the hotel that there is no wifi in the rooms! Both of us were shocked by this to say the least. But, if guests want wifi access in the rooms then they have to pay. I think that reception told us that it's £7.00 or £7.50 per day! After paying £423 for 3 nights I thought that it was outrageous for the hotel reception to ask for £7.50 for wifi access. But they said that it is the owner's policy, owner being Britannia. Well, Britannia didn't get £7 - £7.50 from us. So; we will definitely avoid staying at a hotel in the future which is owned and run by the Britannia Group, unless they change their wifi policy for their rooms.

The hotel is not far from the beach, although it is not directly facing the beach, but you can still see the hotel facilities. Although it is a bit old, it is still clean. The room has free costa coffee capsules. Milk and mineral water in the refrigerator are free 15 pounds per person. The breakfast is also very good with a sea view The price-performance ratio of this hotel is still very recommended. There are many restaurants when you go out. It takes only 2 minutes to walk to the small train on Mount Ohm

The seaside hotel is really nice. The rooms are clean, the breakfast is delicious and plentiful, and the staff are very attentive. Plus, you can watch TV shows and movies from other OPP platforms right on the TV.

Although good view, the walls between rooms are useless, There is no privacy you can hear the slightest sound from next door. This really is a big problem especially when next door has their TV on very early in morning....Window needs netting.

The view is great and it is worth staying. Breakfast is also very good, large.

We just had an overnight stay but everything went swimmingly. Smooth, friendly chech in; lovely room with good space, two comfy arm chairs and a good view, spotlessly clean room and bathroom. Parking was easy. Nice restaurant with good choice of menu. Chef clearly respects his vegetables. Exceeded expectations.

Very refreshing. The beds were also very clean. Tea bags and milk sugar are provided. There is a sink and water heater in the room. There are many sockets in the room. There is also a USB interface. Each bed has a small lamp. Eight beds in total. Pretty empty. The bathroom was also very clean. The kitchen has a fridge and microwave. There is also a large lounge.

Excellent breakfast served by very friendly staff led by a chatty do any thing for you manager. Parking available for a couple of cars in hotel back yard at £5 per night

On arrival the receptionist was very helpful, Room was clean , beds comfortable ,we found the room very warm and was unable to open the window room 311, not a very view from this room. Hotel was full so unable to get another room . We had evening meal in the restaurant .food was excellent,and our waiter was very helpful. We had breakfast the following morning, but found that the bacon and black pudding was overdone as was the fried egg. But we should of waited for the Fresh cooked food to come out of the kitchen. Idid mention this to the waitress. Breakfast was the only downside to our stay

Nice and familiar hotel. Good location.

Lovely hotel at good location, around 10 mins walk to the town centre. I love the swimming pool, sauna & steam room, excellent facilities. And the food there was good too!

All good!

It was a clean hotel in a nice area, beautiful views and good access to the surrounding activities

Very good environment and Breakfast.

What a wonderful hotel , me and husband loved it . The room was beautiful and great. The staff so helpful and friendly. The location is just stunning. I would happily stay at this hotel again

房間很有特色，喜歡的風格。

A very cozy hotel, it seems to be a chain hotel in the Wales area. It has a white appearance and is clean and refreshing. When I arrived, one of the three free parking spaces across the road from the hotel happened to be vacant. Park and follow the hotel. Ask at the front desk - although it is not the time to check in at 3pm, you can park your car and use the toilet; it is very close to Conwy Castle and the city wall. I visited the castle first and then walked back to the hotel along the city wall to check in and check in. The front desk was white The young man enthusiastically helped us carry our two suitcases up the narrow wooden stairs covered with thick blankets; the curtains were made of Welsh pure wool plaid; the bathroom had white tiles, the toilet seat had wooden washers, and the bedding was made of pure cotton. There is a plaid, thick lip blanket, breakfast is served and you can order it by yourself; coffee is served from a pot on the table, and you can help yourself with juice. The next morning after dinner, we walked around the city wall and the center of the town.

This inn had some of the finest service I have ever experienced in a hotel stay; the staff were exceptionally accommodating and the food and drinks were excellent. My wife, child, parents and myself were all extremely well looked after.